Drwatchstrap Reviews 423

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the high-quality materials and craftsmanship that often exceed expectations. Many consumers also commend the staff and customer service for their professionalism, attentiveness, and helpful communication throughout the entire process, from initial inquiries to custom requests and delivery. People frequently mention the excellent service, noting the personalized approach and the perfect fit of custom-made straps. However, some customers also noted issues with sizing, where despite providing specific details, the bands did not fit. In some instances, customers encountered difficulties with product removal after installation.

What people talk about most

Product

People report positive experiences with product, praising the high quality and craftsmanship of the watch... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Service

Consumers find service to be positive, with many describing it as excellent, top-notch, and brilliant.... See more

Based on these reviews

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

Just received my new watch strap for a Jaeger LeCoultre Reverso Squadra. Beautiful strap well made. Dr Watch Strap couldn’t have been more helpful good communication and every detail sorted to make su... See more


Company details

  1. Watch Manufacturer
  2. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Alligator calf leather strap for Breguet watch

I ordered an alligator + calf leather strap for a Breguet watch. They were professional and handled my order well.

The leather seemed to be of good quality, however the tanning was not done properly but looks spray painted to match colour of order. The layer of spray pain started to peel off around alligator skin scales where the strap bends mostly.

Also, However, the metal adapter on the curved strap where it is supposed to fit into the watch strap bay was protruding out too much and it was straight than curved blunt as the original strap had. IT DID NOT FIT THE WATCH. I tried several times, it only scraped and scratched my good watch's beautiful lug bay. The metal parts were protruding out too much and prevent the strap from going in to align with springbar slots on the watch lugs.

Since they did not offfer any solution, I had to sand off excess metal adapter protrusions with a fine mini grinder and it now fitted perfectly. This means it was not properly done to Breguet's tolerances at factory.

I wish they did a better job at these important part of the product where mounting on the watch needs to be secure, hassel free and not damaging to the watch.

Bit disappointed.

The strap was stitched well and the product overall quality seems good. Only tome cpuld tell how long it would last.

Now I have to find identical leather polish or stainer to fix the peel off areas. This is not very good.

August 7, 2024
Unprompted review
Drwatchstrap logo

Reply from Drwatchstrap

I am sorry there is a problem installing the watch band. We have sold many straps for the Breguet Type 3810 watch. This is the first time we heard of this problem. If still have a problem, or don't fit, please ship it back to us. We can make it fit for you.

Rated 5 out of 5 stars

Great watch strap

Great watch strap. Great customer service. Great value. Great buying experience. Very knowledgeable sales staff. Sales person was helpful patient. They delivered more than promised. Strap came with strap tools and a lovely box.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality

It’s hard to find a leather band for my FM Conquistador, DRWatchstrap shows up on my search & kind of pricey compare to the others but still better than original. I read most of their reviews & decided to go ahead. After few weeks of waiting (bespoke) I’m more than happy for my purchase. Now I’m here to share with you & hope you make the right decision like I did.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

WOW!! Good Quality, very supple - recommended

After several weeks of use, I have to say that I am very pleasantly surprised at the great quality of this strap. I have no comparison to the original strap of the BP FF, but this strap is really very well made. All the seams are very well done. The strap feels very good and it is very comfortable and soft on the arm. A lot of importance is attached to the details of the strap. I think like with the original.
I also really liked the communication with Maria. The contact was very professional, and the questions she had showed that a lot of importance is attached to high quality and a perfect fit. I have tried many straps. The tailor-made strap from drwatchstraps is by far one of the best! !The watch strap is custom-made. After approx. 14 to 16 days after ordering, the watch strap arrived at my home in Germany. It was very well and safely packed in a beautiful black box. Watch tools and a cleaning cloth are included free of charge. TOP!!! I can only warmly recommend it. I will order there again at the next opportunity. I can only recommend it!

July 23, 2024
Rated 5 out of 5 stars

Individual bracelets Tudor P01

I had two individual bracelets made for the original clasp of the Tudor P01. Ordering was easy, communication was limited to what was necessary and shipping was quick. The goods are flawless and I can recommend the work of this supplier with a clear conscience.

July 18, 2024
Rated 5 out of 5 stars

I bought a leather strap for my watch

I bought a leather strap for my watch, and I got the wrong size, when I saw it I contacted the staff who in a very good way proceeded to change the free signature strap, it is already placed on my watch, it is of very good quality and fits perfectly on my watch.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Hi, my name is David, I reside in Beirut, Lebanon, I found this great company while I was browsing the internet to replace my BlancPain Villeret leather strap. After extensive talking to a wonderful saleslady name Maria on Whatsapp, I decided to order 2 sets of straps for the same watch, one black and another maroon. After almost 20 days of placing the order, I received the straps in very professional packaging, along with the replacement tools. I was very surprised for the great quality and the perfect price for my order. Thank you Maria for the long conversation, and I assure everyone reading this comment that I am highly satisfied with my order.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

The strap was exactly as I requested to…

The strap was exactly as I requested to the last detail, and I absolutely love it on my Mark XVII. The ‘Santoni’ colored backing looks perfect, the stitching is just right, and you cannot get a Santoni any longer, so this is the next best thing, and so far, every bit the equal. This is far and away the best value for a quality strap I have found for my IWC. I am going on 3 months of daily wear and it still looks great!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service and Strap

Had the most fantastic customer care with this company from checking directly with them the measurements of the strap I wanted to delivery - which took only a week. Am thrilled with the watch strap. Great quality. Will certainly use this company again. Thank you Maria for all your help.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

The contact with Maria

The contact with Maria, on behalf of the company, was reassuring. The order was processed and sent in a timely manner and the new strap was received as ordered.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent experience in strap…

An excellent experience in strap customization
Maria is perfect and asks all the needed questions
Strap asked for an IWC Da Vinci Vintage is extremely specific
Size, structure, insert … hard to build … and perfectly built by Drwatchstrap
This alligator strap is amazing !
Thanks a lot for everything … attention, contact and realization
I well recommand
The best !!!

May 3, 2024
Unprompted review

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