Drwatchstrap Reviews 422

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the high-quality materials and craftsmanship that often exceed expectations. Many consumers also commend the staff and customer service for their professionalism, attentiveness, and helpful communication throughout the entire process, from initial inquiries to custom requests and delivery. People frequently mention the excellent service, noting the personalized approach and the perfect fit of custom-made straps. However, some customers also noted issues with sizing, where despite providing specific details, the bands did not fit. In some instances, customers encountered difficulties with product removal after installation.

What people talk about most

Product

People report positive experiences with product, praising the high quality and craftsmanship of the watch... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Service

Consumers find service to be positive, with many describing it as excellent, top-notch, and brilliant.... See more

Based on these reviews

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

Just received my new watch strap for a Jaeger LeCoultre Reverso Squadra. Beautiful strap well made. Dr Watch Strap couldn’t have been more helpful good communication and every detail sorted to make su... See more


Company details

  1. Watch Manufacturer
  2. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great experience

I've had a great experience with DRWATCHSTRAP . The quality of the straps is outstanding – durable materials, excellent craftsmanship, and a perfect fit for my watch. Their customer service is also top-notch: responsive, friendly, and very helpful throughout the process. Delivery was right on time, which made the whole experience smooth and reliable. I’ll definitely be ordering again and would highly recommend them to anyone looking for high-quality watch straps.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Maria and Teresa went above and beyond…

Maria and Teresa went above and beyond to make sure the strap to my Carl Bucherer watch was perfect, making sure everything, including the color and stitching were correct before making the strap. I am very particular when having anything custom made, but Drwatchstrap met all my needs and concerns.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Second order

Second order
Always good communication with the staff, great quality and fast shipping. Highly recommended

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Bvlgari B Zero 1 replacement strap watch

I was pleasantly surprise by the service and end result of my replacement strap. Their customer service communicated and recommended the ideal length for my wrist. They have many option for straps, which is very good. When I received the strap, they gave the tools and showed me how to change the strap properly. The sewing was very fine. I am very pleased and highly recommend this shop.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Full custom design experience

Maria with Drwatchstrap was very thorough in asking questions, getting measurements and taking photos throughout the design process. She was dead set on delivering the absolute best product to me, and she did just that and more!

The straps are perfect. I will be buying more colors and other versions for my other watches. Thank you!!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Hermes Watch strap

Great communication throughout the buying process. They went out of their way to ensure my watchband was precisely what I wanted. The strap is beautiful Hermes orange alligator and perfectly crafted. Highly recommend DR Watch Strap and would purchase from them again.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Makes impossible to find watch straps

I asked for two straps to be made that were impossible to find. One for my wife's Cartier Roadster and another for a Frederique Constant watch. She did a beautiful job on both at a very reasonable price and communication was great during the entire process.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect quality Watch

They made a perfect quality watch strap. Far better than the original Bulgari strap as I had two before (both 40% higher in price) and both damaged within no time as the leather quality was not good.
This strap seems far stronger and a better part of the leather used. Thanks again

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered two custom straps from…

I’ve ordered two custom straps from here for vintage Cartier watches and the service is excellent. They make it so easy to send measurements and customized the straps perfectly for me. I love my watch straps!

May 1, 2025
Unprompted review

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