Dryyve Reviews 

One of the worst car-rental experiences I have ever had.

Dryyve italy (Malpensa) charged my card €99, supposedly as a deposit for potential fines. This was not merely a pre-authorisation or temporary hold — it was an actual charge to my card. I was told it would be refunded shortly after the rental.

I returned the vehicle on 26 March 2026, but the €99 was not refunded as promised. I have had to chase this separately and repeatedly.

I have already spent far too much time dealing with this matter.

I am now taking the matter further through UK consumer-protection channels and the appropriate European consumer-protection authorities.

The car itself was very comfortable. You have to have the whatsapp in order to communicate with them which we didn't know or have. You need to contact the shuttle through the app. It's a fairly new company and no one had heard of them. The address on our paperwork was wrong. It took us 3 hours to finally find the shuttle. Once that was done the rest was fairly easy. Hopefully we won't have any problems returning the car.

The car was very nice clean and new. Very easy to pick up and return the rental car.

The car pick-up and delivery was fast and efficient. The amcar was almost brand new and everything was perfect. Staff was attentive and profissional.

Very Helpful, Professional and Very Polite. Excellent Service

Experience was excellent

Excellent service, very accommodating, professional and super helpful! Alessandro looked after me and I was so grateful for his service.

Do not rent with Dryyve. The company is impossible to reach. My rental period had no issues and we agreed upon returning the car that it was in perfect condition. I received my deposit back and 3 days later they were mysteriously able to take 51.70 Euro out my account. No invoice, no email, no communication whatsoever. After many emails and phone calls still no reply. At this point it feels a bit like theft - someone has access to your bank account - takes your money without asking and then disappears. SPEND THE EXTRA MONEY DO NOT GO WITH DRYYVE

We rented a car from Dryve Wheego near Malpensa Airport. Even though they are located slightly off-site from the terminal, their shuttle service was extremely fast and efficient, both for pickup and drop-off. The staff was friendly and the whole process was smooth.

The only reason I am giving 4 stars instead of 5 is that the car could have been cleaner when we picked it up. Otherwise, a fantastic experience and great value. Would definitely use them again!

I waited 6 months before this review to check if I would get my deposit back. That did not happen. They took 199€ from my account as deposit. It was due 4/9/2026 and I am still waiting after 5 reminders.

The service was quick. Staff was knowledgeable.

AVOID AT ALL COSTS- DRYYVE is a scam company and they will make your life a misery, making up reasons to withhold deposit after rental. This is a scam- please avoid.

Very reliable and nice.

This company advertises very cheap Prices from Vienna airport (and no doubt other locations). They seem almost too good to be true. And they are.

I returned my car spotless, refuelled and without damage. My deposit of €990 (a credit card block) was returned to me in full three days later.

Three weeks later, Dryyve sent me an invoice and photos showing two microscopic scratches on two hubcaps. The scratches were almost impossible to see in the photos. I had to zoom in to about 400%

They charged me €517 for this supposed damage (which I don't think I caused) - two charges of €199 per scratch plus an admin fee of €109 described as "small damages fee".

This strikes me as outrageous. These scratches were most likely on the hubcaps before I hired the car. But they are so trivial and hard to spot, no normal car hire company would consider making a charge. And there is no way that the scratches would have cost €199 each to fix or polish out.

Needless to say, Dryyve did not accept the photos I took before and after the hire, because they did not show the required level of detail to see these near-invisible scratches.

Dryyve charged my credit card with the full amount, which they are not contractually allowed to do. They should have taken the amount from the deposit, but surprise surprise, it took them three weeks to "find" the damage.

I feel this is clearly a scam. Dryyve's staff are clearly motivated to scour the car high and low to find some ridiculous and near-invisible "problem" that they can then charge for.

I have hired cars from budget rental companies for two decades and never ever experienced something like this.

I disupted the charges with Dryyve but they refused outright to refund me, citing their contract - which they had clearly breached. I then took the issue up with my bank and filed a dispute against the payment.

My bank has now refunded the charge.I highly recommend others to take similar action.

Avoid this company at all costs. They deserve to be put out of business for their dishonest business model.

perfect. very welcome. despite the delay of our VO the agent waited for us and was very pleasant. Perfect car all options.

It was great experience. We liked car a lot. The price is more than reasonable. Unfortunately, for not having physical credit card, I had to pay extra insurance, but I totally understand it and don’t complain. I do recommend this company.

From the moment I arrived at the front desk, I felt welcome, and of course, the service was professional and fast. When I had questions, the staff was helpful and assisted me with whatever I needed and that was true of both people who assisted me, one in the morning and the other on the night shift. I give them 5 stars or the highest rating possible.

Great service and a fantastic upgraded vehicle that breezed up the mountains.

Our deposit was never returned ! And they perceived a 90 euro fee for sending us an email. What a money making scheme and how do they get away with it????

⚠️ Very disappointing experience with Wheego / Dryyve Car Rental in Catania

I strongly recommend being very careful when renting from Wheego / Dryyve in Catania.

I rented a car with full insurance, but after returning the vehicle I was charged €560 for damage that I did not cause . The car already had scratches and dents when I collected it.

What is particularly disappointing is that nobody from the rental office inspected the car with me when I collected it, and I was not given a proper inspection together with a member of staff. After I returned the car, I was initially told everything was OK, but later I received charges for alleged damage.

I have contacted the company by email several times and, after one week, I still have received no proper response.

I am disputing these charges and have asked them to provide clear evidence showing when and how the alleged damage occurred. I believe customers should receive proper documentation and a fair opportunity to challenge disputed charges.

€560 taken/charged from me for damage that I dispute.

Very poor communication and very disappointing customer service. I would advise other customers to take detailed photos and videos of every part of the car before driving away and make sure every existing scratch or dent is documented in writing.