I had an issue regarding daily variant limit. Blanca was very helpful. She provided a reasonable solution that addressed and resolved my concerns. Thanks a bunch, Blanca.
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DSers is a comprehensive e-commerce solution. The most popular tool is DSers dropshipping app which helps over 4.5M online merchants who source on AliExpress and sell with Shopify, WooCommerce and Wix grow their business in an easier way. ⭐⭐⭐⭐⭐ 23000+ Votes on Shopify App Store
Contact info
SUITE 1701-02,17/F, FWD Financial Centre, 308 Des Voeux Rd Central, Central, Hong Kong, 140777, Hong Kong, China
- support@dserspro.com
- dsers.com
Hasn’t replied to negative reviews
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Sandy is a wonderful
Sandy is a wonderful, brilliant, very kind and patient agent! She helped me solved one of my biggest struggle with DSers.she's also very hardworking and she understand our communication very well. DSers need more people like her!!! She's the best!
Elora was extremely helpful
Elora was extremely helpful, patiemt amd assisted in the best way possible. She understood my issue and helped to resolve it brilliantly.
Shayla went above and beyond in…
Shayla went above and beyond in addressing the issue with linking the right aliexpress account with Dsers. She has successfully updated the right email into our Ali express, in order to properly sync orders.
In addition, her thoughtful gesture and sense of humour, is well appreciated!
She is the best and would definitely recommend her!
Good communication with Shayla
Good communication with Shayla. Solved all my initial doubts to start using their services
Elora was great at customer support…
Elora was great at customer support service, she solved my troubles with DSers quickly and smoothly. I definitely recommend her and this platform.
As a new user to Dsers
As a new user to Dsers, I came across an error message while I was pushing my products to my store. I connected to Dsers Chat for help and was connected to Sandy. Sandy helped me with lots of information. It was nice to receive the help and to be educated with the information she gave me. I have learned something new today. Thank you, Sandy!! :)
the service was great i appreciate it…
the service was great i appreciate it thanks for the good service:
Very helpful support.
Thank you so much for your support and patience. You helped me solve the problem very kindly. I will leave a good review for you. 😊
I’ve had a very positive experience…
I’ve had a very positive experience with DSers
Fulfillment Center. The platform is easy to use, integrates smoothly with Shopify, and helps streamline the entire order fulfillment process. Communication has been professional, and the team is always willing to assist when needed.
Shipping updates are clear, processing is efficient, and it has made managing orders much easier for my business. Overall, a reliable solution for ecommerce stores looking to simplify fulfillment and improve workflow. Thank you
Blanca was very effiecient and she knew…
Blanca was very effiecient and she knew exactly what to do. My issue was solved quickly.
Always give me a very good service and…
Always give me a very good service and support!!
Thx a again! DSers service team is the best
I was facing some technical issues with…
I was facing some technical issues with my dsers account. The product page was not loading and I was unable to see any listings. From yesterday night I tried multiple thing and troubleshooting but nothing worked. I tried today but again nothing seems to be working than I started chat with the customer service assistant Holly. She helped me we tried multiple things to troubleshoot but nothing seems to be working at that time however me and holly we both didn’t lose hope she stayed by my side and at the end she finally found the glitch and fixed it. I am so happy as i am a brand new seller on shopify and i lost hope today bit Holly came as a superhero and restored my faith. Thank you Holly you deserve a raise. ♥️ love from India
Excellent Help with Luna
Well, I got an excellent help from Luna
An Excellent experience starting with an excellent Agent
All the best luna
Greate experiance
Greate experiance. The agents are polite and gave me a quick reply.
Aurora provides excellent and friendly…
Aurora provides excellent and friendly customer service, and they explain everything to me in an easy-to-understand manner.
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