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Rated 5 out of 5 stars

My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more

Company replied

Rated 5 out of 5 stars

My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more

Company replied

Rated 5 out of 5 stars

I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more

Company replied

Rated 5 out of 5 stars

At last I found biodegradable disposable gloves! Normal ones stay in landfill for hundreds of years! That really bothered me. Great value and fast dispatch from this company. I use disposable gloves f... See more

Company replied

Company details

  1. First Aid Station
  2. Hospital Equipment and Supplies Store

Information provided by various external sources

At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

892 reviews

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Rated 5 out of 5 stars

Fantastic customer service

My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understanding response first thing the next morning. They sent a replacement item and it reached me 2 days later. Great customer service, will buy from them again!

October 24, 2025
Unprompted review
DS Medical logo

Reply from DS Medical

Thank you so much for your kind words! We're really pleased we could resolve the issue quickly for you. Our team always aims to provide helpful and responsive service, and it’s great to hear your replacement arrived promptly. We truly appreciate your support and look forward to serving you again soon!

— The DS Medical Team

Rated 5 out of 5 stars

A very positive experience and a quick…

A very positive experience and a quick delivery

September 3, 2025
DS Medical logo

Reply from DS Medical

Thank you for your kind feedback! We’re so pleased to hear you had a positive experience and that your order arrived quickly. We really appreciate you choosing DS Medical and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Appreciation for Quality Plasters and Swabs Delivered Promptly

I am pleased to share my positive feedback regarding the recent delivery of washproof plasters and non-woven swabs. The quality of the products exceeded expectations — each product was well-packaged and hygienic.
The plasters adhered securely and were gentle on the skin, providing reliable protection without causing irritation. Likewise, the swabs were sturdy, absorbent, and convenient to use.
Furthermore, the delivery was exceptionally prompt, arriving exactly as scheduled.

May 27, 2025
DS Medical logo

Reply from DS Medical

Thank you so much for your kind words and for taking the time to share your positive experience with our washproof plasters and non-woven swabs.

We’re delighted to hear that the products exceeded your expectations in both quality and performance, and that the prompt delivery met your needs. It’s always our aim to provide reliable, hygienic solutions and efficient service, so your feedback is truly appreciated by the whole team.

If there’s anything else we can assist you with or if you have any future requirements, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Easy wear good comfort even when fully…

Easy wear good comfort even when fully loaded excellent ventilation just recently completed a 15 mile test walk weighed @ 22lb & incredibly comfortable

May 28, 2025
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Reply from DS Medical

Thank you for the fantastic review! We're delighted to hear that the 5.11 Tactical LBE MOLLE Vest is meeting your expectations for comfort, fit, and ventilation—even when fully loaded. It's a solid choice, and we're glad it's working well for you!

Rated 5 out of 5 stars

Good Efficient service

Good Efficient service, thanks

May 27, 2025
DS Medical logo

Reply from DS Medical

Thank you for your feedback! We're pleased to hear you were happy with the service and the Frac Straps Kit. We appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent service,brilliant merchandise

Excellent service,brilliant merchandise

May 27, 2025
DS Medical logo

Reply from DS Medical

Thank you so much for your kind words! We're glad to hear you were happy with the service and that the medic reflective stickers met your expectations. If you need anything else, don’t hesitate to reach out – we're always here to help!

Rated 5 out of 5 stars
DS Medical logo

Reply from DS Medical

Thank you for your kind review! We're glad to hear you were happy with the product and the service you received. If there's anything else we can help with, just let us know — we're always here to help!

Rated 5 out of 5 stars

Very good selection

Very good selection
Order arrived in 24hrs
Thank you

May 1, 2025
DS Medical logo

Reply from DS Medical

You're very welcome! We're delighted to hear that you're happy with the selection and the fast delivery. Thank you for your kind feedback — we truly appreciate your support!

Rated 5 out of 5 stars

NHS SUPPLY

NHS couldn’t supply me with dressing pack, sourced supply from D S Medical arrived within 2 days not bad for delivery to the Highlands!

April 30, 2025
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Reply from DS Medical

Thank you for your feedback! We're glad we could help when normal supply chains couldn't and that your order reached you so quickly—even to the Highlands! We really appreciate your support and are pleased we could provide what you needed, promptly.

Rated 5 out of 5 stars

At last I found biodegradable…

At last I found biodegradable disposable gloves! Normal ones stay in landfill for hundreds of years! That really bothered me. Great value and fast dispatch from this company. I use disposable gloves for household tasks and food prep.

April 29, 2025
DS Medical logo

Reply from DS Medical

Thank you so much for your thoughtful feedback! We're really pleased to hear that our biodegradable disposable gloves are making a positive difference for you. It's great to know they're helping both with everyday tasks and reducing environmental impact. We appreciate your support and are glad you found value in both the product and our service!

Rated 5 out of 5 stars

Great product rapid dispatch as…

Great product rapid dispatch as described

April 29, 2025
DS Medical logo

Reply from DS Medical

Thank you for your feedback! We're delighted to hear you're happy with the product and our rapid dispatch. We appreciate your support and look forward to serving you again

Rated 5 out of 5 stars

Easy ordering and prompt despatch

Easy ordering and prompt despatch. Great service as always from DS.

April 28, 2025
DS Medical logo

Reply from DS Medical

Thank you for your kind words! We're glad to hear that you found the ordering process easy and our dispatch prompt. It's always a pleasure to provide great service, and we truly appreciate your continued support of DS.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, order confirmation, payment confirmation, dispatch confirmation. Couldn't ask for more. Delivery was superfast. Very happy.

January 24, 2025
Unprompted review
DS Medical logo

Reply from DS Medical

Thank you for your wonderful review! We're delighted to hear that you were happy with our communication and speedy delivery. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again!

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