Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version. Seriously Top Notch Quali... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... See more
Absolutely awful bought two pairs of side steps for bmw x 4 and they both arrived faulty they took them back but won’t refund you they are overpriced crap there are better sellers out there had a mec... See more
Company replied
The instructions were wrong for our pick up but after an enquiry they sent the right ones and we got it fitted no problem, we then had issues opening and shutting but after another enquiry they sent s... See more
Company replied
Company details
Written by the company
DST Automotive is a UK vehicle accessories specialist supplying roof racks, roof bars, hardtops, side bars, bodystyling kits, LED headlight upgrades and storage solutions for cars, SUVs, estates, vans and pickup trucks. Family-run with 30+ years of heritage and official UK Turtle distributor status.
Contact info
United Kingdom
- dstonline.co.uk
4.0
Great
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service!
I purchased a bonnet wind deflector for my dads transporter. As it was a gift I didn’t look at the product when it arrived. A week later upon handing the present over we notice it was broken on the corner.
Spoke to Rosie Taqvi about the issue and she was more than helpful with quick responses.
The issue is now resolved and a replacement product is on the way
June 15, 2022
Unprompted review
Roof bars for a 2022 Volvo XC60
Roof bars for a 2022 Volvo XC60
Great quality, easy to install, and look as good as the Thule ones costing more than twice the price.
Fast delivery, good communications from DST and the courier, arrived as promised and well packaged.
No instructions, but after fitting I noticed the QR code for instruction video. They are so easy to fit, won't need the instructions anyway.
May 31, 2022
Unprompted review
Purchased roof rails and cross bars for…
Purchased roof rails and cross bars for my 2020 swb citroen berlingo. Rails fitted okay but the cross bars were too long, I had to cut with angle grinder to make them work. I tried to leave a review on there website and they did not publish. Bad customer service.
May 9, 2022
Unprompted review
I recently bought a set of roof bar to…
I recently bought a set of roof bar to my
Renault traffic, I was so pleased with the service , from the delivery to the quality of the product , and also value for money, Very good customer service as well.. highly recommended👍👍
Antonio M
March 29, 2022
Unprompted review
Great service and good product
Brought a set of roof bars after an enormous cock up by Halfords, these guys gave great service after an initial problem they made contact straight away and nothing was too much trouble. The bars were a good product so much better looking than most Thule bars..good value too..
March 24, 2022
Unprompted review
Wanted a set of side steps sent a…
Wanted a set of side steps sent a message via Ebay to ask if they would fit my variant . Did not get a reply so i made a phone call. Was told they would fit .( they did not ) Called them up and was told it will cost £25. I agreed , but on hindsight found this to be wrong. Contacted them And was told because they never confirmed by e-mail , they accept no responsibility.
March 7, 2022
Unprompted review
Purchased a set of Roofbars for my…
Purchased a set of Roofbars for my Transit Custom, great service! Called them recently as needed some new caps due to being damaged by a garage, they were really helpful and put a few in the post to me free of charge - spot on ! 👍
October 23, 2021
Unprompted review
Lost bit of roof rail in frantic car…
Lost bit of roof rail in frantic car wash ! Very helpful staff sending replacement, makes a change for good service, many thanks for that. Dave W
October 7, 2021
Unprompted review
VW T5 rear spoiler poor fit
Bought VW T5 rear spoiler. Doesn’t fit properly. Leaves multiple gaps. Refused a refund. Poor customer service, poor product. Avoid.
September 8, 2021
Unprompted review
Fantastic company
Fantastic company to deal with, ordered a set of roof rails for my van a few months ago which arrived in no time. They look great by the way.
Then this week one of the dust caps broke for the rails,I emailed them if they could supply me a new one or 2, which I was happy to pay for.
2 days later a complete set arrived in the post for free!
Many thanks DSTonline👍🏻
February 4, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.