DTF center Reviews 86

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year and have spent a significant amount of money with this company, but after how I was treated today, I will not be returning.

I first tried to place my order through their website, but it repeatedly showed “failed to upload” when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat.

Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished.

When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would.

The Shop app even showed the order being packed for pickup, so I sent my husband to the store.

When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier.

When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation.

For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism.

After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

DTFCENTER is fabulous and they do everything possible to make their customers happy! They are fabulous!

I will use them always! Their Customer Service is great as well.
They have fast shipping. Everything about them is WONDERFUL!!

DTF Center has really made my business expand. I love that I am able to put in an order and get the items that I need on the same day. Staff has been accommodating and a pleasure to work with as well.

Recently switched over from another company closer to me but I would rather make the drive to the Dallas location. Customer service is amazing and so is the quality and turn around time.

Quick delivery and excellent prints

The prints were great quality and fast shipping! Definitely made my project easy to make!

⭐️⭐️⭐️⭐️⭐️
This was my first time ordering from DTF Center, and I’m beyond impressed! They created a game sheet with my custom images, and the colors came out vibrant, crisp, and easy to apply to my shirts. The transfers pressed beautifully with no issues, and my clients are thrilled with the results — everyone keeps complimenting how professional the prints look.

Shipping was fast and smooth, and the whole process was super easy from upload to delivery. I’ll definitely be using DTF Center again for future projects and recommending them to all my family, friends, and fellow crafters.

If you’re looking for high-quality, reliable DTF transfers with great color pop and service, this is the spot!

Everytime I order they are fast and affordable. Nobody is beating their prices right now!

Great product and customer service! They go above and beyond to provide great experience.

Great DTF and UV DTF prints

Like fast turn around and quality of product

Best gang sheets you can buy. Their great staff are ready to help with any problems or questions that you may have. Just a great company to do business with.

Definitely check them out!

I have been using their products for the past 1 year and have been very satisfied with their turn around time, quality and their communication. Turn around time, especially being in Hawaii can usually take up to a week to receive, though DTFcenter I can receive the product within 2 days of placing my order. I have order DTF prints from another company and the details was not very clear, DTFcenter is very precious and the smallest details will print. When I did have a problem, their communication is very easy and pleasant via email because of my time difference. Highly recommend this company.

Prints are crisp and customer service is fantastic

Fast delivery, great price, great quality.
love the hot peel and soft feel.

We had a issue with our first order. Contacted the company and they took care of it without question. I have referred others to them, and will be placing other orders in the future.