DTF Xpress Reviews 144

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick turnaround times and efficient communication. Many appreciate the high quality of the prints and products, often noting the softness and feel of the prints on fabric. The staff is frequently commended for being helpful, friendly, and going the extra mile to assist. However, some customers also noted occasional issues with print quality, mentioning instances where prints were not as crisp as usual, had noticeable banding, or where colors did not come out as intended.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its speed, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently praise the high quality of the... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for providing awesome,... See more

Product

Customers consistently note positive experiences with the product, praising the high quality of the DTF... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a request for a shirt that needs printing ASAP. I contact DFT express on what is possible as this was an urgent print that needs to be done. Again their service was excellent and the communicati... See more

Rated 5 out of 5 stars

Quick service like always. Prints excellent quality. Been usi g them for more than a year and always up to quality. Looking forward in doing business again with you soon.

Rated 5 out of 5 stars

Great Team providing an AWESOME service !!! You can leave all your printing requirements to the DTFXpress Team

Rated 5 out of 5 stars

Awesome service all round! The team provided guidance with my artwork, prints were great quality and delivery was fast.


Company details

  1. Print Shop
  2. Business to Business Service
  3. Digital Printing Service
  4. Promotional Products Supplier

Written by the company

DTF - DIRECT TO FILM; PRINTING SERVICE We Print - You Press. Our DTF Printing services include our popular We Print – You Press Option. Send us the artwork and sizing specs and we will do the rest. Fast Turnaround to get you pressing your garments in no time. Countrywide Delivery Looking for a hassle-free printing experience? Look no further! With our countrywide door to door delivery service, you can expect your orders to arrive promptly with no mess or fuss. Depending on print production, we usually ship most of our orders “Next Day.” Get ready to press your garments in no time with DTF Printing Cape Town’s high-quality garment printing services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dull DTF gangsheet

I ordered a last minute gangsheet for dtf print. I was very happy that they could still assist me even tho. I placed the order after 8 on Friday the 20th when they closed and received my order on the Monday. As I was going to use it for Christmas gifts. When I received thr gangsheet all the colour was washed out and dull. I couldn't use any of the things on the gangsheet.

December 23, 2024
Rated 5 out of 5 stars

Perfection EVERY time!

the fact that I can send my artworks and literally not worry for a second, I know Ill get them fast, and the quality is perfect, It is the one part of my work I dont have to worry about which is ideal as a small business owner! Will Never use anyone else!

December 10, 2024
Rated 5 out of 5 stars

Excellent

We have used Dtfx on numerous occasions and Marius service is always excellent with quick turn around time. Thnx to Dtfx branding is made easy. Thank you for the professional service and amazing product.

November 25, 2024
Rated 1 out of 5 stars

Service Let Down

Seriously dissapointed in the service from DTFXpress.

Their site doesnt work for me, completely unable to place any orders due to their form validation not working for shipping details (no options worked at all - on multiple different devices).

I emailed them to process an urgent order, I said I was in a rush, willing to pay for courier, and requested if they could please invoice me and process as I didnt want to waste time troubleshooting the website as I needed to get this order out to the client.

They printed and sent the prints with the courier. Only to tell me when I enquire 2 days later why it hasnt arrived yet that their courier isnt overnight and had I wanted that I should have sent my own courier.

I have had same day delivery with courier guy from other vendors multiple times, and had I known this would have been longer than 1 day I would have collected from the store myself.

They should have raised this or stated the expected delay as I CLEARLY stated I was in a rush for this.

To be told after the fact that I should have done something differently when they were the one with the information to which I could have done something differently and they did not communiate it - I am really not happy with the service from DTFXpress.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

WORLDCLASS SERVICE DELIVERY

I am absolutely pleased with my prints from DTF Xpress. Their service and trurnaround time is WORLDCLASS. 🙏🏻🥰 They also go above and beyond to make sure their clients' needs are met. Robyn is A SUPERSTAR and I do business with DTF Xpress because of her. She never makes me feel like a client. I feel like family.

October 31, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look