Aphrodite 🏅 N°1 en France Reviews 

Kept the emails. Verification approved on 2 May. A second request for the same passport on 19 June. A third on 30 July, this time a bank statement, and each one froze the cashout for four days. Case 26105 if it matters.

Agent was decent, to be fair to her. Could not see the payments queue, could not see why the hold was on my £70 payout, could not pass me to anyone who could. Polite for 20 minutes and no further forward.

The app logs you out whenever the phone locks, which on a 30 second screen timeout means re-entering the password between spins. Turned the timeout up to five minutes and now the battery goes before the session does.

First time I needed help and the help centre search returned nothing for withdrawal pending. Live chat makes you pick a category, none of them about payouts, so I picked technical and was told technical do not handle payouts.

so i ask about the missing £22 from my balance and the agent says allow 24 hours. nothing. back on chat, new agent wants the ticket number the first one never gave me, then says theres no trace of that chat??

Withdrawal went in on the Friday night, kids asleep, thinking Monday at the latest. Monday nothing. Tuesday chat said 24 hours. Wednesday chat said 24 hours. It moved Thursday afternoon. £180, five days, four conversations.

the app pushes a notification for a new promo most evenings, usually around eight, and about half of them are for offers i cannot claim. tapped one on the sofa on the tuesday, deposited the £25 it asked for, and the bonus did not attach. turns out that particular offer was desktop only, which the notification did not say and the landing page did not say either, i had to be told it by an agent called Owen forty minutes later. the £25 was already in and already half spun by then.

the loyalty points thing makes no sense

1000 points is £1. a £20 stake gets you 2 points

so thats £10,000 through the slots for a tenner back, and half the games dont earn points which is only in a table three menus down

Ran a £310 cashout on the 9th, the biggest I have taken off this site. Instant on the way in through Apple Pay, seven days on the way out. Day three it went to manual review. Day four they wanted a bank statement, though the card was verified in spring. Day six an agent called Katie said it was approved for that evening. It arrived on the eighth from some payments firm whose name meant nothing to me, no reference on my statement, so I spent lunch on the phone to the bank working out what the credit was.

Two things to know before you put money in.

The verification trigger is not the first withdrawal, it is the first one above a threshold nobody will state, so you can cash out twice with no friction and hit a wall on the third.

And the document check does not run alongside the payout clock, it runs after it, so a 3 day payout with a 5 day check is 8 days.

Request 84720 agreed with the second point and had nothing to say on the first.

The games themselves have never given me trouble.

tried to sort a stuck deposit on the walk back from the shop and gave up halfway
the app chat wants you to confirm your details before it connects you, fine, except the confirm button sits under the keyboard and the page will not scroll while the keyboard is up
rotated the phone, the thread reset
closed the app, reset again
got connected at the bus stop, agent asked for the transaction reference, and by the time id switched to the banking app to copy it the chat had timed out
22 minutes for nothing

requested the payout on the sunday night before an early shift thinking itd be there by the time i finished. it wasnt. £70 landed the friday after with £2 knocked off as a processing charge nobody had mentioned.

The free spins arrive with a £0.10 stake locked in, so 50 spins is a fiver of play at best, and whatever you win off them is bonus money that then needs turning over 30 times before it becomes actual money.

the thing that stopped me trusting the cashier was the limits page.
it said £2000 a week when i signed up.
i know it did because i worked out what i could take out before i deposited anything.
checked it again in june and it says £1000, no announcement, no email.
asked support twice, first answer was that limits vary by account, second was that the page has always said £1000.
one of those is wrong and i cant prove which, because i never thought to screenshot a limits page.

Ran the numbers after the third voided promo. Live tables count 5%, jackpot slots count nothing, and the two games the promo page actually pictures are both on the excluded list. Ticket 55902 confirmed it and suggested I check the terms next time.

got an email saying my £15 bonus was waiting, clicked it during my break, page said not eligible. forwarded the email and they said it went to the wrong segment. no apology, no bonus, and the same email came again two days later.

The account page has said fully verified since spring, and the cashier still puts every withdrawal over £100 into review. Asked which of the two screens is right and was told they show different things, which does not answer it

I barely played there and now they spam promotions every single day. I unsubscribed twice and still keep getting “exclusive offers” I don’t want. If they put as much effort into fixing their laggy games as they do into marketing, maybe I would’ve stayed.

My cashout request just disappeared from the history after a day. No email, nothing. When I asked, they said it was canceled due to missing document, but they never asked for it first. Messy process.

I only won a small amount and wanted to cash out, but the minimum withdrawal is higher than my balance. So basically you’re forced to gamble it back and likely lose it. Feels a bit unfair to low rollers like me.