Dubaicollection Reviews 40

made my first purchase and everything seemed to be going well, it took as long as expected to arrive. But when I opened the order, my surprise was that the order I placed with this company included three 100 ml perfumes and the one they sent me, one of the products was 50 ml.
I was very sad about this situation because I feel like I was deceived.

Juste perfect! Made an order (first time buying there) and everything was smooth and perfect! Shipping on time, well packaged. I’ll buy again from them for sure!

The order was carried out extremely fast and comparable to a domestic one. No problem whatsover.
What I did not like is that I was not able to find the address for returns. However, based on the experience of a quick response from these guys with my query that was not regarding my order, I would expect them to provide you all the information you would need for return. Just be warned not to try to return a perfume with damaged/or missing foil.
Lastly, the company is based in Romania which is now stated on the website as well. Thanks.

I ordered a few products a few weeks back, and I haven't received them yet.
I ended up sending an email to them, regarding the fact that their policy was "shipped within 7 days) as 2 weeks had passed by without hearing anything.
They never answered.
I ended up calling them regarding my issue, and my package, and had to call 8 times before they picked up the phone.
When I finally spoke with one of their colleagues and asked them about my package, the customer service lady was just laughing and joking, and talking with other people (in romanian) at the same time. It felt like they weren't taking it seriously.
She told me that if they had time for it today, they would send the package the next day(if they had time). I should have received my order by now, it has been 13 days since I ordered my package.
Very unprofessional service. Will update when I receive my order.