Dublin Express Reviews 

6,833
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation Service
  2. Bus and Coach Company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(6,833)

6,329 reviews in the last 12 months

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Rated 3 out of 5 stars

I will do this again

Easy trip. The only thing that would have made it better was AC and airflow during this hot afternoon. Bus was clean. Driving was safe. Dublin to Belfast.

July 14, 2026
Dublin Express logo

Reply from Dublin Express

Lisa,

I am glad to hear you found your trip easy, clean, and safe! I sincerely apologise for the discomfort caused by the lack of AC and airflow on what was a hot afternoon. We appreciate you bringing this to our attention.

Dublin Express

Rated 5 out of 5 stars

Booking

Bookingproces er nem at gennemføre

May 22, 2026
Dublin Express logo

Reply from Dublin Express

Lone,

It's wonderful to hear that you found the booking process straightforward and easy to complete. We appreciate you taking the time to share your positive feedback with us.

Dublin Express

Rated 5 out of 5 stars

great driver

Airport delays causing missed flight to Dublin. when I finally made it to the Dublin Express it got me to within a block of my hotel. I plan to book again when I return in November

October 5, 2025
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Reply from Dublin Express

Hello Karl,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Quick and easy

July 2, 2026
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Reply from Dublin Express

Hi Erik

Thank you for taking the time to leave us a review.

We are delighted that you enjoyed our services, and we look forward to hearing from you next time you are on board.

The Dublin Express Team.

Rated 5 out of 5 stars

Dublin Express Success

Overall, easy to use! This was my third time using Dublin Express to get in and out of the city:)

January 3, 2026
Dublin Express logo

Reply from Dublin Express

Madi,

We're so pleased to hear that you found our service easy to use for your trips in and out of the city. Thank you for choosing to travel with us!

Dublin Express

Rated 3 out of 5 stars

Overall it was a good experience except…

Overall it was a good experience except of the fact that there was a smell of a toilet inside the bus

August 10, 2026
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Reply from Dublin Express

Hi,

Thank you for taking the time to contact us.

I am sorry that the on board toilets were in such a poor condition for your journey with us. I apologise for the inconvenience and any discomfort that this caused you.

I do appreciate the importance of keeping the toilet facilities on our coaches in a clean and pleasant condition. We do our best to ensure that this is the case and inspect, clean and replenish these facilities prior to every journey. Sometimes however, problems do occur during the journey, which are often difficult to resolve.

This is a very important part of the overall service that we expect to provide our customers and we take any complaints that we receive on this issue very seriously.

Our aim is to make travel simpler and more comfortable for all our customers, and from what you have said we were unsuccessful this time. We are working hard to make improvements and I sincerely hope that you have a better experience next time.

Thank you for getting in touch, your feedback is important to us.

The Dublin Express Team

Rated 5 out of 5 stars

V easy to book online!

August 11, 2026
Unprompted review
Dublin Express logo

Reply from Dublin Express

Denise Blake Dunne,

We are so pleased to hear that booking online was very easy for you. Thank you for your positive feedback; we appreciate you sharing.

Dublin Express

Rated 5 out of 5 stars

All ok

All ok! Thanks

January 31, 2026
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Reply from Dublin Express

Hi Roberto,

Thank you for getting in touch with us.

I am pleased to hear you have enjoyed your time with us.

We look for to seeing again soon.

Regards

Dublin Express

Rated 5 out of 5 stars

It was a smooth ride and great…

It was a smooth ride and great experience

January 14, 2026
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Reply from Dublin Express

Hi Arinze,

We are so pleased to hear you had a smooth ride and a great experience with us. Thank you for your kind words.

The Dublin Express Team

Rated 4 out of 5 stars

Dublin Airport at no time

Dublin Express has a great route to reach Dublin airport within few minutes. The drivers are helpful and the boarding system is very efficient! The only downside is the timetable schedule not being accurate. Other than that, I'd had given them a 5* review.

January 13, 2026
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Reply from Dublin Express

Hi Brig and Cakes,

Thank you for your valuable feedback. We're delighted to hear that you found our route efficient and our drivers helpful. We sincerely apologize for the inconvenience caused by the timetable and are working to improve this.

The Dublin Express Team

Rated 5 out of 5 stars

The website was easy to navigate and to…

The website was easy to navigate and to book the times I needed. The trip was fast and very reasonably priced.

June 17, 2026
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Reply from Dublin Express

Jen,

We're so pleased you found our website easy to navigate and that booking your preferred times was simple. It's great to hear your trip was fast and very reasonably priced!

Dublin Express

Rated 5 out of 5 stars

No issue 100%

Collected On time arrived on time and driver was helpful and friendly

April 22, 2026
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Reply from Dublin Express

Gavin,

We're so happy to hear that your collection and arrival were on time, and that you found our driver helpful and friendly. Thank you for your feedback!

Dublin Express

Rated 5 out of 5 stars

I recommend

excellent service at a great price

February 9, 2026
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Reply from Dublin Express

Khadim,

We're delighted to hear you experienced excellent service at a great price. We truly appreciate your positive feedback and thank you for sharing it with us.

Dublin Express

Rated 5 out of 5 stars

very helpful employees at airport

very helpful employees at airport. everything was on time. bus had AC.

July 10, 2026
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Reply from Dublin Express

Tom,

We're so glad to hear our airport employees were helpful and that your bus journey was comfortable and on time. Thank you for your kind words!

Dublin Express

Rated 4 out of 5 stars

Good customer service

Good customer service. Punctual. Camera was not working to display luggage area when passengers where coming and going.

July 13, 2026
Dublin Express logo

Reply from Dublin Express

Daniel,

We appreciate your feedback regarding our service and punctuality. We're sorry to hear about the camera issue and are addressing it.

Dublin Express

Rated 5 out of 5 stars

Fast

Fast and reliant

April 13, 2026
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Reply from Dublin Express

Iain,

We're glad you found our service fast and reliant. Thank you for your positive feedback!

Dublin Express

Rated 5 out of 5 stars

Good condition staff very friendly

Good condition staff very friendly

July 2, 2026
Dublin Express logo

Reply from Dublin Express

Mohamed,

We're so glad to hear that you found our staff to be very friendly and that everything was in good condition. We appreciate your positive feedback.

Dublin Express

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