DuelhawkReviews 

33
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Duelhawk Ultra 2 Review I don't usually leave reviews but I had to for this. It took a couple of days to arrive but I am just so happy, really comfortable and helping my back a lot, wish i found th... See more

Rated 4 out of 5 stars

I did a bit of research before buying this chair for office use. After a week of use i can certainly recommend getting one. The arm rest adjustment (designed for gaming) is surprisingly useful for t... See more

Rated 5 out of 5 stars

Multipurpose: Was skeptical about purchasing this product at first, took me almost two months to decide. A year later, and I believe this is one of my best investments. No regrets. Bought this specif... See more

Rated 3 out of 5 stars

This is a really comfortable chair, but very dangerous. I have been injured twice and my wife once, when the chair tipped forward and smacked our faces into our work desks before leaving us trapped u... See more

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4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.4

All reviews

(33)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gaming chair and cheaper than Secret Lab's!

Quality chair, comfy and decent! I had a Secret Lab chair for 4 years prior until it just snapped and the seat and the arms were already getting a bit loose too.

This DuelHawk is basically the same chair, far cheaper but just as good in quality. Must recommend for a gaming chair.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great UK Company

Great customer service, chair arrived after 2 days, I’ve used the chair for about a year now with no problems…

Love the full recline and pillow, have napped on it a few times.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

I have been researching different…

I have been researching different chairs for months. I finally decided on a Duelhawk Ultra chair. I couldn’t believe how quickly the chair arrived. It’s made of really high quality material and I absolutely love the way you can rock back and forth in it. Love it so much and would recommend it to anyone.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Really happy

Amazing chair, at first I wasn't sure but it arrived really quickly and is really well built. Quality of the chair is excellent, assembly was easy, really happy overall.

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Shipping was quick, my chair arrived the next day and couldn't be happier with it. Great overall support and the quality of the chair is really good.

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional chairs with even better customer service

I don't normally write reviews for companies but I thought I might provide my insight on this one as they're a new company. I Bought the duelhawk ultra chair in the nebula fabric and I'm so impressed with the level of quality, comfort and style of this chair, especially for the price (£100 lower than the new 2022 titan by secretlabs). Also their customer service is really on point, I had loads of questions about the chair and their returns/warranty policy & the guy answered all of my questions swiftly in a friendly manner. So don't be sceptical about buying from these guys, I know they haven't been around long but they know what they're doing it and they're doing it well.

October 28, 2021
Unprompted review
Rated 3 out of 5 stars

Three star review

Have been dealing with Duelhawk's customer service since 29th Aug and just concluded today. The chair arrived quickly due to priority shipping but assembly took a while, and unfortunately, one of the wheels was defective with two people (and force) trying to get it in it didn't work. We notified Duelhawk, provided photographic evidence, were advised to remove the top plastic part of the wheel and although it would insert at this stage it wouldn't stay in. The wheel was defective. Received a replacement wheel which was inserted fine with force and also dual cyclinder. Marks have been dropped from my review as the wheel was defective when sent with chair and time spent back and forth with customer service since purchased. The dual cylinder that helps move the chair up and down without getting grease on your hands also cracked in the process of assembly but we appreciate that we inserted it the wrong way so that was a handling error on our part. Testing chair out this morning-comfortable to sit on and happy with purchase. Customer service with Normunds was also prompt and communicative.

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great chairs, easy to build!

Bought two chairs, me and my fiancé are loving them. Very easy to build and set up. Duelhawk also helped me sort out the issues with customs due to Brexit, highly recommended!

Great customer service and support, very quick to reply.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant chair! well worth it!

I brought this chair for my son and he is so pleased with it. It provides great lumbar support for his injured back and has a lovely quality finish.

I also tried it out for myself and was very impressed with how comfortable it was.

I had to contact the team at Duelhawk and I was really impressed with how my issue was resolved with such care and efficiency.

Thanks again Duelhawk, I will not hesitate to recommend you and your product.

February 4, 2021
Unprompted review

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