Quick delivery and beautiful quality product. Staff was very helpful at the Barneveld branch to arrange engraving on the laptop bag I bought! Will definitely shop there again
Company replied
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See what reviewers are saying
The wallet was fast delivered and it was really a good quality with RFID and it’s very good as a present for someone also.
Company replied
The bag is incredible, also the postage was super fast, beautifully packed. Very very satisfied
Company replied
The item came on time. Since I already had the secrid card holder before, I knew the quality. This time I ordered a different style and it was cool.
Company details
- Bags and Luggage Store
- Bag Shop
- Fashion Accessories Store
- Handbags Shop
- Leather Goods Store
- Luggage Store
Written by the company
Duifhuizen is opgericht in 1953 en is één van Nederlands grootste aanbieders van tassen, koffers en klein lederwaren. Duifhuizen is inmiddels uitgegroeid tot een begrip op het gebied van lederwaren en reisbagage in een groot deel van Nederland. Op dit moment heeft Duifhuizen 24 winkels en een uitgebreide webshop. Duifhuizen heeft altijd jouw perfecte tas of koffer in huis. In onze winkels én in de webshop vind je een uitgebreide, steeds wisselende collectie: van handige trolleys, koffers en zakentassen tot de leukste modeartikelen en tassen. Je kunt ervan op aan dat Duifhuizen op de hoogte is van de laatste trends. Een uitgebreide collectie, scherpe aanbiedingen én een goede service; dat blijft je bij! De eerste winkel van Duifhuizen bevindt zich aan de Oost-Voorstraat 17 in Oud-Beijerland. In totaal zijn er 24 fysieke Duifhuizen winkels en een online webshop waar je een uitgebreid assortiment business tassen, damestassen, schooltassen, portemonnees en handige reisbagage kunt vinden. Door persoonlijke service, jaren van ervaring en een enthousiast team proberen wij je zowel in de winkel als in de webshop goed te adviseren. Wij vinden het belangrijk dat de juiste tas, koffer of portemonnee bij je past, het straalt immers uit wie je bent!
Contact info
Willem Beukelszstraat 13, 3261 LV, Oud-Beijerland, Netherlands
- 0186 - 643 656
- klantenservice@duifhuizen.nl
- duifhuizen.nl
4.7
Excellent
19K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Top service!
March 18, 2020
Unprompted review
Levering in 1 dag in drukke kersttijd
Levering in 1 dag in drukke kersttijd: top
December 26, 2019
Unprompted review
Super snelle levering top
December 4, 2019
Unprompted review
Great and efficient service
Great and efficient service! Definetly recommend. T
November 8, 2019
Unprompted review
First time shopping with this shop
First time shopping with this shop. Horrible experience and got sent with an empty box with lots of papers to fake the weight and now, denying all claims towards the loss.
Told that double taping is the company's standard to check the product (or possibly to remove the product) and when question on this practice, they said is standard. Question is, why break the original seal but they said to put the invoice which can be achieved by sticking an envelope outside the box. When query further, they just push you to others for responses and make you wait for 5 days.
Apparently, it is a tactic to drag the matter and when responded, came back and said, no irregularities and ask you go report police in NL and just push it away to me. Buyer/s beware of this company if you are not a Dutch or foreigner residing in NL.
Response to you:
I have also connected the dots on my own that you did not delivered the goods as promise. You re-taped the box knowing it was sealed? How do I know you did not remove the item? Why did you take so long to response to me citing needing to connect the dots with others to collaborate a joint answer so to keep me shut but provide no evidence at all but push it to the end customer, me.
I find it hard to believe your responses is true. New buyers beware. This is what you get from this store
October 31, 2019
Unprompted review
Reply from Duifhuizen tassen & koffers
Hi Michael,
Unfortunate to see the review you placed here. But I understand off course.
As been told in the e-mail as well, our investigation took time to connect all dots about the claim that there was no large suitcase inside the box, although the box weighted 8.5kg the whole route.
All other dots also showed facts that it is impossible there was an empty box delivered with only some papers. More clearance about this case you can read in the e-mail conversations.
Kind regards, Romy // Duifhuizen team
Top service en communicatie.
October 23, 2019
Unprompted review
Top service!!!
September 30, 2019
Unprompted review
Super service
September 2, 2019
Unprompted review
Reply from Duifhuizen tassen & koffers
Dat horen wij maar graag!
Tot snel bij Duifhuizen! :)
Groetjes,
Eline -klantenservice
Super fast delivery!
August 23, 2019
Unprompted review
The bags are beautiful
The bags are beautiful. I had a question about the items I purchased and Veronica from customer service was great!
I would definitely order from Duifhuizen again.
August 14, 2019
Unprompted review
Pleased
Fast delivery, hope the quality of the bag will match the price. - practical bag for laptop but not much space for anything else.
August 13, 2019
Unprompted review
Suitcase
Positive: very fast delivery.
Negative: the Samsonite suitcase had obviously been in the shop for some time with many scratches and scrapes. I did expect a new suitcase. Unfortunately I had no time to return the item.
I would therefore not recommend using their online service.
August 6, 2019
Unprompted review
Reply from Duifhuizen tassen & koffers
How sad to hear!
I've checked the status immediately, because we do ship from our stores sometimes, but not supposed to be in this condition you describe. But I see that the suitcase you ordered came new from the box from our warehouse.
I would kindly want to ask if you could send us some pictures of the suitcase and your order information to klantenservice@duifhuizen.nl
We look forward to your message!
Kind regards,
Romy // Duifhuizen team
They deliver my order very fast
They deliver my order very fast. I will be going on 3 weeks vacation soon and i am going to use the bag. I will let you know if the quality is good.
August 2, 2019
Unprompted review
I bought a birthday present woman bag…
I bought a birthday present woman bag but my wife found it to big for her , send the bag bag after one day receive the money back
That's a nice service
Thank you
July 31, 2019
Unprompted review
Reply from Duifhuizen tassen & koffers
Thank you for your review!
We are glad to hear that you are so happy with our returning process.
We hope that your wife will find a bag that she likes.
Hope to see you again some time at Duifhuizen!
Kind regards,
Veronique
Team Customer Service
Good quality product and service.
It was the first time I have used Duifhuizen tassen & koffers and I am very satisfied with their service and assistance. Fast delivery and very responsive to queries. This product is of very good quality.
July 13, 2019
Unprompted review
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