Dumfries and Galloway Council Reviews 9

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

9 reviews

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Rated 1 out of 5 stars

Scottish Welfare Fund and this council…

Scottish Welfare Fund and this council is highly corrupted and should be investigated at highest level from pothole damage to council tax robbery and abuse in foster homes and children's homes, the British public are I 'am gladley confirming are fully aware that the council is just as corrupt as any other in the UK. I for one will be glad to leave the UK.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Dumfries and Galloway Council

Dumfries and Galloway Council aren't happy unless they are closing schools and local nurseries. They do seem to have a problem with children's education, and will happily cut anything they can in this respect. An easy voiceless target. And they don't care as they do it.

If not cutting education, there next favourite hobby is cutting bus services to outlying communities like Glentrool, leaving entire villages cut off.

The roads have more potholes than the surface of the moon. And often when you report them - they dismiss the complaints. Many roads are dangerous and a threat to life.

Local hills are now covered in turbines, with more on the way.

School estates are underfunded, although teaching staff are first class. Buildings outdated and old.

Infrastructure is nil. Zilch.

Council Tax rises are through the roof, for all this great service. And the council have the nerve to wonder why people are leaving for elsewhere in Scotland?

D and G Council may help finish the region off for good. Is it any wonder the Scottish Human Rights Commission are in the region, taking questions from the broken communities?

March 12, 2026
Unprompted review
Rated 2 out of 5 stars

HELP! PLEASE

I have been trying to get through to the coucil tax office now for 30 minutes. It tells me I am first in the queue. Some service that is!!!!

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Dumb gal D&G Council are without a…

Dumb gal D&G Council are without a doubt filled with the dumbest regimental staff stuck in a time warp, the whole place needs a good shake up, get rid of your useless managers sat on fat payroll, get rid of the old paper shuffling lazy staff which is the majority from my experience, the council tax department are still trying to catch up after Covid! Absolute joke

This council are an embarrassment, not just the outdated policies, the roads in D&G area are lethal, everyone has experienced damage to their vehicles, yet claims are rejected!

They have way too many lazy councillors on fat incomes, no the wonder they face a budget deficit of £30 million! Look at the ridiculous decisions they make, now they are chasing the public for additional funds in every way to cover their a$$

I know many people who have worked there and not one has a good word to say, that is down to bad management!

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service been…

Absolutely appalling service been waiting and promised new heating over 6 years no insulation in the house at all mould in bedrooms can't get my 8 Yr old to stay been promised new heating multiple times by housing officers saying I was 1st in the queue as my boiler breaks down every winter was told was getting new air flow heating system but now my boiler has totally packed in been gave a small heater to heat a 3 bed house and 100 pound to help with the cost what wouldn't cover a fortnight running it for 1 room now my boilers totally packed in and been gave a choice but it's no choice a new boiler same old expensive wet system or wait 6 months on the air flow so either freeze or wait out another winter as the boilers that old they can't get parts for it Absolutely atrocious and they have no compassion at all about the depression and stress not getting my daughter to stay or the expense its cost over 6 yes 100 pound said they don't pay any compensation for any of it so I wish I could move elsewhere but their have been multiple people with better houses across the street got new systems in when their houses had new insulation I have severe cognitive issues as had my skull smashed open and forget by time I've complained every year and been promised new heating summers back and I don't need the heat so I give in then the winter comes and same old same old never have I had to cope with such a unsympathetic company how they keep their jobs I don't know heartless morales people getting citizens advice and a solicitor involved as can't take anymore!!¡!!!!

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Property flooding

Field run off floods adjacent road and then is directed by council team into adjacent field where it pools and floods under this domestic property. Attended public meeting and was promised a site meeting - nothing! Wrote to Council restating problem - nothing! Wrote to Councillor - no response. Wrote to Council again - nothing. Wrote to Councillor again -nothing.

March 4, 2023
Unprompted review
Rated 3 out of 5 stars

Found some faults howevercqhwn…

Found some faults howevercqhwn reported they did fix 20bdiff curb drop locations in dumfries for disabled people. However they also choose to ignore the fact there is no accessible night club in dumfries Scotland. Very few accessible taxis wich was ment to change buy 24 I believe. Also alot of missing money goes a answered for . Thanks all available to research and find yourself ie missing millions on road works ie missing millions on dg voice from the national lottery I know that because I was that voice and they shut the dg voice offices during civil as I quote they were not qualified enough why me and others who have many of our own problems helped disabled people during covid the hardest time for all . Ps the date is always 👌 🔥

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Joke!!

High council tax. Refused to give me my council tax statement to inform me what I should be paying and had the audacity to send Stirling park on me.
Missed bin collects
Town is like a ghost town
Millions of potholes.
5 million spent on cowboys to redo DG one and still no where near started.
New school roof collapsed.
No jobs
Closed the cinema
Closed Debenhams
They blocked next from moving now it's closed.
Council don't give a damn.
Screwing you left right and centre.
Citizens advice giving you wrong information.

August 9, 2018
Unprompted review
Rated 1 out of 5 stars

A council that acts with absolute…

A council that acts with absolute impunity.

1. Missed bin collections don’t get dealt with properly, customer service tells you that bins will be collected by following day and it doesn’t happen. They then tell you that it will be by end of week, but still doesn’t happen. In fact they don’t bother to do anything at all and you end up waiting for the next scheduled collection. When you complain you get told that you are not a consumer but a tax payer and get nothing more than a mealy mouthed apology.

2. The planning department has allowed a private company to illegally maintain the open areas of the estate at extra cost to me, but still collect the full amount of council tax. When the arrangement goes sour and gets found out to be illegal at the land tribunal the council just bury their heads in the sand and pretend the problem doesn’t exist and just hope you go away. Even the elected councillors shy away from the problem, they are full of promises to do something but then don’t deliver. That’s if they bother to respond.

3. I don’t think I need to elaborate on the potholes.

April 4, 2018
Unprompted review

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