Dummyticket Reviews 358

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and proactive approach, often highlighting their 24/7 availability and quick assistance. Many people found the service to be excellent, efficient, and reliable, making their processes, such as visa applications, much easier. Consumers frequently mentioned the reasonable prices and the overall positive experience, with many planning to use the service again. However, some customers also noted occasional delays in response times or ticket delivery, taking a few hours longer than expected. A few other people also felt that the customer service, particularly via WhatsApp, could be improved, citing issues with communication clarity and professionalism. Conversely, a small portion of people expressed significant dissatisfaction, describing their experience as frustrating and feeling that the company did not deliver on its promises, leading to concerns about the website's reliability.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and timely... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the solid, timely, and... See more

Website

Users describe ambiguous interactions with the website. Some customers praise it as the "best website out... See more

Based on these reviews

Rated 5 out of 5 stars

It's been while dealing with them and placing a lot of orders. Overall they have been wonderful and doing a wonderful job. Really appreciate their work and cooperation. And highly appreciate Mr.Is... See more

Rated 5 out of 5 stars

Mr issac is the man to go to as he is super polite & always available to guide & assist!!! Even when we are nervous/ shaky he is confident & always gives his best to resolve all our concern/ queries/... See more

Rated 5 out of 5 stars

DUMMY TICKET is a lifesaver for bookings! Got proper customer service from Issac, timely responses, and reasonable prices. Didn't hassle me once, got exactly what I needed for visa purposes. Highly r... See more

Rated 5 out of 5 stars

After dealing with a few scamming websites i landed on them and they were super helpful even when i asked about a million questions. Chatted with the team on Whatsapp to explain more in detail what i... See more


Company details

  1. Travel Agency

Written by the company

Dummyticket.com provides flight reservations and hotel bookings for visa applications. We are the original dummy ticket booking engine founded in the year 1990. Serving customers from all over the world with multi lingual staff and multiple payment and currency options.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
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1-star

Replied to 61% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worst customer service

Worst customer service. You write them an email and they pretend that they didn't receive it and just keep leading you on and lying to you. Waste of time dont buy from them.

November 12, 2024
Unprompted review
Dummyticket logo

Reply from Dummyticket

For making changes you need to send an email to info@dummyticket.com with the order number and new dates.

We received your message on WhatsApp and have informed you that we did not receive your email. The team has no reason to lie to you. All you need to do is send it again and/or send it from a different email id. Once we receive your request we will process it accordingly.

The team even replied to your WhatsApp messages politely and was prompt in replying to you, even though you were rude and unreasonable.

Rated 5 out of 5 stars

This is one of the best decisions I…

This is one of the best decisions I made ever since I started Applying to Schengen countries, my friend actually refer me to them and all I can say is, they are reliable,fast, Convenient and their customer services is topnotch. Been using them for all my bookings over the years and I can fully testify to their commitment toward their customer’s relationship. I just got my 4th visa few days ago and all I can say is thank you for always coming through for your customers.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

I used schengen plus ticket

They have this service called schengen plus which was required for my visa application for hungary. I used another company initially and that ticket didnt have a ticket number. I contacted many of the online companies which do dummy tickets and this company is the only one that could filfill this requirement

October 2, 2024
Unprompted review
Rated 4 out of 5 stars

Here is why only 4 stars

I wanted to give them 5 stars but here is why I gave them 4 only. Let me start by they are a legit website, they are not scammers so don’t believe whoever is saying they are scam here. However, their communication is what leads some people to believe they are scammers. Their website states that it’s valid for seven days but before I booked my ticket, I had a confirmation that it’s valid for two days only. Now here is another thing, when I was communicating with them via WhatsApp, they didn’t explain that it’s valid for two days BEFORE the actual travel date so because of this, I booked the ticket assuming that it’s valid the day before the travel but it wasn’t valid when I checked it online because the departure date was the following day. So I had to give them a call and they finally explained that I will need to do a confirmed e-ticket not just a reservation. This is where it was so stressful for me because I communicated an hour n half before my passport appt. I made the payment exactly one hour before my appointment. They confirmed before that it usually takes 20 to 30 mins to issue the ticket but they took exactly 51 minutes to do so!! We had 9 mins left to our appointment and I’m sitting there with no ticket at all 😅. Eventually, they sent the e-ticket 8 mins before my appointment so I admit that they rescued me though. My two cents are, communication and timing, if you guys work on that, then you deserve 7 stars. Thank you so much again for this.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service for Travel Documentation Needs!

I recently used DummyTicket for a visa application, and I was thoroughly impressed with the service. The process was incredibly simple and quick. Within minutes of placing my order, I received a valid and verifiable flight reservation that I could use for my visa submission. Their customer support was also very responsive and helpful, ensuring that all my questions were answered promptly.

What I really appreciated was the flexibility of the service – I didn’t have to book an actual flight, which saved me a lot of money and hassle. The ticket looked professional and included all the necessary details, which made my visa process much smoother.

I highly recommend DummyTicket to anyone who needs a flight reservation for visa purposes or other documentation needs. It’s reliable, affordable, and very user-friendly!

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic Service, Scam

Such a pathetic service it is. I booked a ticket and hotel reservation and both got cancelled after a day or 2. My Belgium visa got rejected because of their miserable service.

SCAM!!!

September 12, 2024
Unprompted review
Dummyticket logo

Reply from Dummyticket

Dear Zahid,

The one you ordered for is a reservation ticket and hotel. They are on hold and will hold as per time limit from the airline. If the embassy is asking for a reservation or an itinerary then you can use it for applying your visa

On the other hand if the embassy is asking for a confirmed ticket then you need to choose the Schengen Plus option

I see that you got back to us after 17 days. it will for sure expire by this date.

Please have a look at the checklist as to what exactly the embassy requires and get in touch with the team so that we can redo for you as per that and you can appeal it.

Rated 5 out of 5 stars

Excellent service

Excellent service, and very easy to communicate on the progress.
I made a mistake and paid for 2 different flights . They were kind enough to support all the way and refunded the unused ticket.

Thanks and well done

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very responsive!

Very responsive, so great service!
The provision of the desired service is also quick! Would recommend. :)

July 9, 2024
Unprompted review

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