I've had my hearing aids for nearly 5 years, just a couple of issues which were corrected in a timely fashion, the second and, most recent problem was dealt with by Laura Lilburn who was working at t... See more
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on behalf of Mr M. Wilson recently went to arbroath branch for eyesight test, staff were informed i have issues with my hearing and mental health the main examiner used a clear screen so i co... See more
Thank you to Keith Riddoch for being so professional and diligent while delivering an eye test on 30/7/2024. He detected something while looking at one of my eyes and squeezed me in the next day to fo... See more
Company replied
Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first t... See more
Company details
Written by the company
Opticians specialising in eye tests, glasses, sunglasses and contact lenses. Branches across Aberdeen, Angus, Fife and the Highlands.
Contact info
Unit 4, Kirkhill Commercial Park, Dyce, AB21 0LQ, Aberdeen, United Kingdom
- 01224 211 911
- info@duncanandtodd.com
- duncanandtodd.com
3.9
Great
156 reviews
Hasn’t replied to negative reviews
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Made to feel very welcome by the team
Made to feel very welcome by the team. Good range of glasses, and delighted with my new specs!
March 3, 2020
Unprompted review
Very detailed info and feedback given…
Very detailed info and feedback given during the eye examination. Plenty time taken in helping to choose frames - I have a tiny face and always find it difficult to find small frames in the kiddies section that aren't plastered with cartoon characters. Their patience paid off - I got two nice frames for vary-focal specs.
March 2, 2020
Unprompted review
I would have no hesitation in…
I would have no hesitation in recommending this opticians most highly.
March 2, 2020
Unprompted review
Very professional service.
Very professional service - would highly recommend.
February 27, 2020
Unprompted review
Good friendly service
February 27, 2020
Unprompted review
Great service.
Great, friendly service. No lengthy waiting and a friendly welcome. Tests were all explained and non-evasive, the advice was clear and informative, would recommend happily to my family and friends.
February 27, 2020
Unprompted review
Excellent service as usual many thanks🤗
February 27, 2020
Unprompted review
Very good service
I have attended this shop for over 30 years. First class service as always.
February 27, 2020
Unprompted review
Experienced optician
Friendly, knowledgeable and experienced optician. Felt at ease on initial visit. Lots of options were explained to me without any pressure put on me to purchase anything.
February 27, 2020
Unprompted review
Friendly helpful staff.
February 27, 2020
Unprompted review
Very professional staff who are aware…
Very professional staff who are aware of their responsibilities and methodology of execution.
February 27, 2020
Unprompted review
The Queen Street branch is excellent
The Queen Street branch is excellent. Very welcoming and well-managed with very experienced and professional opticians,
February 27, 2020
Unprompted review
Excellent
Westhill, Aberdeen branch. Excellent service from optician Amanda, did a few more tests than at my old optician and glad for them to do as many as they can to get the correct prescription.
February 27, 2020
Unprompted review
Very friendly and helpful staff
Very friendly and helpful staff. Optician was very professional.
February 27, 2020
Unprompted review
Free eye test
Very enjoyable visit to the Dyce branch, warm welcome and lookedafter by all staff , would recommend them to all my friends and family.
February 27, 2020
Unprompted review
good friendly and helpful staff
February 17, 2020
Unprompted review
Professional service
Thoroughly professional process. Quick and courteous service.
February 17, 2020
Unprompted review
Medical check
GP does not deal with eye problems. Went to Duncan and Todd who arranged appointment that day and Optician sorted out the problem promptly.
February 16, 2020
Unprompted review
Excellent standard of service
The eye exam I had recently was carried out by Roisin. I found it to be the most thorough and comprehensive eye test I have had. Roisin combines professionalism with a natural, relaxed and friendly manner. She is a credit to this organisation. Thank you.
February 16, 2020
Unprompted review
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