I've had my hearing aids for nearly 5 years, just a couple of issues which were corrected in a timely fashion, the second and, most recent problem was dealt with by Laura Lilburn who was working at t... See more
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on behalf of Mr M. Wilson recently went to arbroath branch for eyesight test, staff were informed i have issues with my hearing and mental health the main examiner used a clear screen so i co... See more
Thank you to Keith Riddoch for being so professional and diligent while delivering an eye test on 30/7/2024. He detected something while looking at one of my eyes and squeezed me in the next day to fo... See more
Company replied
Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first t... See more
Company details
Written by the company
Opticians specialising in eye tests, glasses, sunglasses and contact lenses. Branches across Aberdeen, Angus, Fife and the Highlands.
Contact info
Unit 4, Kirkhill Commercial Park, Dyce, AB21 0LQ, Aberdeen, United Kingdom
- 01224 211 911
- info@duncanandtodd.com
- duncanandtodd.com
3.9
Great
156 reviews
Hasn’t replied to negative reviews
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Professional and caring service…
Professional and caring service provided by friendly and approachable staff. They take time to explain all the different aspects of the eye examination. Excellent.
January 31, 2020
Unprompted review
I feel very well looked after at 2020
I feel very well looked after at 2020, have total trust in them, they can't do enough for you.
January 23, 2020
Unprompted review
Excellent knowledgable staff and great…
Excellent knowledgable staff and great products. Scottish lens producer gets my vote!
January 22, 2020
Unprompted review
Great opticians staff look after you very well
Great opticians staff look after you very well especially when presented with an eye issue. Took great care to do various tests and gave reassurance too.
January 20, 2020
Unprompted review
Such friendly helpful staff
Such friendly helpful staff. They take time to explain everything to you. Cannot recommend them highly enough.
January 20, 2020
Unprompted review
Very good experience 5 *
Very friendly staff, nice range of frames and my glasses were ready quickly.
Excellent bogof offer and l am very happy with my glasses.
10 out of 10 for Duncan & Todd
January 20, 2020
Unprompted review
Good friendly service
Good friendly service from the staff at D&T Inverurie. This was an eye exam after a long period without one and I ended up needing glasses. My questions were answered without jargon and I was made to feel very comfortable. Would highly recommend.
January 20, 2020
Unprompted review
Excellent service
Excellent service
Professional and friendly staff.
Highly recommended
January 3, 2020
Unprompted review
Super friendly staff
Super friendly staff, nothing too much trouble. They listened to me when I told them my budget and didnt try to sell me more expensive frames. They were also very helpful in making sure they found the right frames for me. Got two pairs of glasses for price of one so it was good value and also they arrived very quickly, especially given that it was over the festive season!! Would highly recommend Duncan and Todd as I was extremely impressed!
January 2, 2020
Unprompted review
Although there appeared to be a mix up…
Although there appeared to be a mix up with my appointment date and time I was slotted in and the optician who did my eye and contact lenses check was very professional. I also purchased new spectacles and as there was a sale on I got 2 pairs for a really good price and despite being ordered the week before Christmas they arrived before new year and I am really pleased with them.
December 31, 2019
Unprompted review
Good experience all round
Good experience all round. No complaints at all.
December 31, 2019
Unprompted review
Excellent service
Excellent service. Appointment made online with preferred optician. Thorough examination no pressure to buy
December 31, 2019
Unprompted review
Visited this branch to collect my…
Visited this branch to collect my prescription sunglasses and was so pleased with the wonderful service from Aileen and Kim, I decided to replace my everyday glasses at the same time.
December 31, 2019
Unprompted review
Fast friendly service with reasonable…
Fast friendly service with reasonable prices for a High Street location. Highly recommended.
December 6, 2019
Unprompted review
Friendly staff who provide an excellent…
Friendly staff who provide an excellent service
December 5, 2019
Unprompted review
I’ve been attending Duncan & Todd in…
I’ve been attending Duncan & Todd in Ellon for many years now & have always been delighted with my experience there.
December 5, 2019
Unprompted review
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