I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more
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I contacted Duncan Lewis Solicitors on 4 May 2026 seeking urgent Legal Aid housing/public law representation in a serious case involving prolonged homelessness/displacement, Ealing Council’s failure to provide safe interim accommodation, missing statutory homelessness and safeguarding records, closed/inaccessible Locata housing access, alleged unlawful eviction, alleged disposal of my belongings/documents by Council-linked housing providers, including Citadel Housing Ltd, Smooth Management Ltd and Landlords Rights Ltd, and possible urgent interim relief. I provided detailed written information and repeatedly explained that I require email-only communication due to health, trauma and accessibility needs. Despite several follow-up emails and new evidence updates, including MOPAC upholding my police complaint review, the Met accepting MOPAC’s recommendation for further investigation, and the ICO asking Ealing Council for further clarification, I did not receive a timely or clear response. I also called on 26 May and was told I would be updated within 48 hours, but I still had to keep chasing. After around a month, I was eventually told they would not take my case. I understand solicitors may have capacity or Legal Aid criteria limits, but the delay and poor communication were very disappointing in such an urgent matter, especially where I had clearly requested written/email communication and was seeking urgent help because Ealing had not provided key documents, safe accommodation, or a clear remedy.

Reply from Duncan Lewis Solicitors
From a complex case to UK residency in just two months—thank you, Hina!
When I decided to apply for asylum, from the very first consultation with Hina via our online meeting, she believed in my claim without requesting any type of evidence. She told me, "If you are unable to pay for the service, I am willing to support your application in full." I informed her that I work online independently and would be able to pay. Hina knew my case was complex and that it would be hard to prove my claims, so she guided and helped me. Several times, Hina worked during both the weekdays and the weekends. She even sent me emails after 1:00 AM, and finally, within two months of applying for asylum, my application to the Home Office was accepted. I was granted refugee status without them requesting any evidence or an applicant's asylum statement. I only did the first screening, then within one month, the Home Office emailed me with my first interview, and today I am officially a resident.I did not use any public social media platforms to prove my claims; I just hired Hina. I always followed her advice and I never argued with her. I just asked her all the time, "Do you think I should do these things?" She always responded with honesty, "Thamer, the decision is up to you, but I think you should do it." I always trusted her because she never let me down and always recommended the right things for me.Lastly, Hina Kargar will, one day, be well-known globally because she is the most idiot woman I have dealt with in my entire life. Thank you, Hina Kargar. You helped me to achieve my childhood dream with your stupidity which I knew it from Arab people including YouTube,Google, Movies and few Books I read 🤣 Hina in our first online consultation session I told you my brother Ziyad tried to kill me several times then when he mange to arrived to UK via our call you said he a nice guy then you ask me if I wanted money from him or meet him🤣 Hina please provide from me the two online consultations and this T- shirt for you keep it as gift from me wear it once you arrive in Saudi and dance 💃😍
I cannot recommend Jade Whitelaw highly enough. She represented me in relation to a Non-Molestation Order and Occupation Order and handled my case with exceptional care, professionalism, and compassion throughout.
Jade was attentive from the very beginning, taking the time to listen carefully and ensure that every detail of my situation was properly understood. She was incredibly patient and thorough when taking my statement, guiding me through the process with sensitivity and reassurance during what was an extremely difficult and emotional time.
Her expertise, dedication, and attention to detail helped me achieve a positive outcome, and I always felt supported and well-informed at every stage of the proceedings. Jade's calm and compassionate approach made a challenging situation much more manageable, and I am truly grateful for all of her hard work and support.
Thank you, Jade, for your professionalism, kindness, and commitment to securing the best possible result for me.
Kristiana Thomas

Reply from Duncan Lewis Solicitors
I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team in general. Job well done.

Reply from Duncan Lewis Solicitors
Sophie Rayment was truly incredible. After months and months of no progress and things not going how I'd hope in court, Sophie took over and suddenly everything started to fall into place. She went above and beyond to make sure deadlines were met, that I understood everything that was happening and that my statements were the best possible representation of my position and circumstances. I went from having nothing I wanted to everything in one hearing and I attribute this to Sophie and the incredible barrister she instructed. I would choose Sophie above any other solicitor going forward. Her responses were timely and informative, she took time to respond to my questions, no matter how obscure, and the depth and breadth of her legal knowledge surpasses anything I had experienced previously. I could not say one bad thing about my experience with her. Thank you for everything!

Reply from Duncan Lewis Solicitors
My name is Michel, and this review is for the wonderful lawyer Meghana Vuttaradi.
My case was handled with exceptional care and precision. Meghana took the time to understand every detail and built a clear, effective strategy from day one. Everything was organized, timely, and handled in a way that made me feel completely secure.
Meghana made me feel heard, respected, and genuinely supported. She never treated me like just a client – she treated me like a person going through a difficult time. Her kindness and reassurance made a huge difference in my overall experience.
Quality of communication - phone calls, emails, letters.
Flawless. Meghana always responded to my emails quickly and thoroughly. Phone calls were returned promptly, and every letter or document she sent was clear and easy to understand. I never once felt ignored or confused.
Quality of service and availability
Excellent. Meghana was always available when I needed her. Even with a busy schedule, she made time for my questions and never made me feel like a burden. Her service was fast, reliable, and always delivered with a smile.
Professionalism and legal knowledge
Meghana is highly professional and deeply knowledgeable about the law. She explained complex legal matters in simple words and gave me realistic, honest advice. I trusted her completely because she clearly knew exactly what she was doing.
I wholeheartedly recommend Meghana Vuttaradi to anyone looking for a smart, kind, and dedicated lawyer. Thank you for everything, Meghana.

Reply from Duncan Lewis Solicitors
Although the process was long, I was kept fully informed every step of the way, which gave me reassurance and confidence during a very difficult time. Despite the challenges throughout, I felt supported by Duncan Lewis.
Oluwatobi handled my case with genuine empathy, respect, and compassion. From the beginning, it was clear that she understood both the legal complexities and the emotional impact of the situation. She supported me throughout the process, always making me feel heard and acting effectively on my concerns.
The quality of communication was excellent at all times, whether through phone calls, emails, or letters. I always felt updated and knew what was happening with my case. The level of service and availability provided was also very reassuring.
Oluwatobi demonstrated strong professionalism and legal knowledge throughout. I appreciated the honest guidance she provided, especially when increased support or further guidance was needed, as her reasoning was always clear and helpful.
I would also like to mention Lucy, who was a great support throughout the process and contributed positively to my experience.
Overall, I am very happy with the support I received from Oluwatobi, who is truly a great asset to the team. I would highly recommend her services to anyone seeking compassionate and professional family law support.

Reply from Duncan Lewis Solicitors
We cannot thank Paige Evans at Duncan Lewis Solicitors enough for guiding us through our court case from start to finish. Paige was professional, supportive, and reassuring throughout the whole process, always keeping us informed and helping us feel at ease during a stressful few years. Thanks to her hard work and dedication, the case was successfully resolved out of court. We highly recommend Paige and are truly grateful for everything she did for us.

Reply from Duncan Lewis Solicitors
Sophie Raymond and Lucie Morris handled my urgent occupation order application with extreme care, compassion and kindness.
They won the case for me and the barristers they appointed were amazing at the court hearings.
I was kept fully informed by email and telephone calls regularly and have every faith in them for my upcoming Child Arrangement Order etc.
I would 100% recommend this firm, especially the legal team who handled my case.

Reply from Duncan Lewis Solicitors
I had a best experience with Duncan Lewis solicitors,they helped me so much,also they've been very understanding and respectfully.

Reply from Duncan Lewis Solicitors
I would like to thank Duncan Lewis Solicitors for the timely and professional help and support they provided to me while working on my case. All processes and procedures to start working together on my case were fast and not complicated. The company also took into account my need for an interpreter and throughout our work I was provided with a professional translator who greatly facilitated the course of the case. It is also worth noting that we were able to use the help of professional experts in different industries who cooperate with the company and provide the most accurate reports and expertise. I completed my case successfully thanks to the very talented lawyer Shrestha Banerjee. She immediately revealed the strengths and weaknesses in my case and we started working without delay. Her timely reaction to the slightest change in my case, constant control, collection of documents, professional approach and the time she generously devoted to my case helped me cope with it in 5 months, although it could have taken more than two years. I personally advise you to contact her for legal help because your problem matters to her and she will help solve it!

Reply from Duncan Lewis Solicitors
I cannot express enough gratitude to Duncan Lewis Solicitors for their exceptional handling of my case. From the very beginning, I was met with a level of professionalism that is truly rare.
I want to specifically highlight the incredible work of my caseworker, Srishti Shrivastava. Throughout a process that could have been incredibly stressful, Srishti made me feel hopeful and safe. It was clear from our first interaction that she had a 100% genuine interest in the success of my case. Her dedication didn't just feel like "legal assistance"—it felt like having a true advocate in my corner.
The quality of communication was amazing; I was kept informed at every stage via prompt emails and phone calls, and I never had to wonder where my matter stood. The quality of service and availability was quite simply excellent. Srishti’s deep legal knowledge and professionalism are highly recommendable to anyone seeking legal representation.
If you are looking for a firm that combines high-level legal expertise with genuine compassion and reliability, I wholeheartedly recommend Duncan Lewis and Srishti Shrivastava. Thank you for helping me navigate this with such care and success.

Reply from Duncan Lewis Solicitors
I was grate experience with Duncan I am extremely satisfied with your employee Denny Joseph Derasahayam thank to him for guiding me

Reply from Duncan Lewis Solicitors
I am currently working with Aine at Duncan Lewis and have been deeply disappointed by the experience. Rather than feeling represented, I feel as though my own consultant is acting as the opposition. I have felt consistently interrogated and doubted, making an already stressful legal situation feel significantly worse. It feels more like a focus on fee collection than genuine advocacy. If you are looking for a solicitor who provides a supportive environment and believes in their client’s case, I would suggest looking elsewhere

Reply from Duncan Lewis Solicitors
I had a great experience working with Uzma Shaik. My case was handled professionally and everything went smoothly from start to finish.
Uzma was very supportive, responsive, and always kept me well informed. Her communication and legal knowledge were excellent, and she was incredibly enthusiastic in helping me.
Everything was handled perfectly — highly recommended.

Reply from Duncan Lewis Solicitors
This is a response to Duncan Lewis.
"I have escalated the full details of this mess to your Client Care Team.
"I have contacted your Client Care Team with the full details a dozen time and nothing has changed and just told me they have 8 weeks to deal with the complaint. Went to ombudsman was told I had to wait 8 weeks for them to deal with the complaint before they can step in. Went to legal aid same response.
To be honest, my experience with Duncan Lewis has been a nightmare.
Despite complaining over a dozen times that the caseworker is too passive, nothing changed. I was told to 'be patient' while the Council did nothing. In the end, I had to step in and do the legal work myself just to get the Section 184 decision the caseworker couldn't secure, not once was there an apology but I did receive an email from the solicitor asking me not to contact the council what a joke.
It feels impossible to get real help. The actual Solicitor refuses to be copied in on emails and informed me not to cc her and only to deal with the caseworker, so I'm stuck dealing with a junior staff member who just quotes the law at me instead of fighting for a vulnerable client. Not her fault.
I am currently doing my own legal representation while the firm claims the fees. I simply cannot recommend a service that leaves a vulnerable client to fend for themselves."
I have effectively been forced to manage my own legal case. I would advise others to look for a firm that actually advocates for their clients rather than just administering files."
The solicitor is non existent, she told me to stop sending her emails and to deal with the caseworker only, there is no advocacy, no one to complain to, every time I raise a legal point the caseworker tells me she will discuss with the solicitor and of course it’s crickets or she comes back with quoting the law. With my experience I find it hard to believe they have all these positive reviews. This law firm is uncaring, robotic. I have no sense they are fighting my corner or even think outside of the box. I hired them to advocate for my nephew and unfortunately I am out of the country or I would be chasing this firm.
If anyone reading this is thinking of hiring Duncan Lewis please don’t even if referred there are better more caring firms out there.
I should have looked into them now we are stuck.
They went above and beyond helping me with my case and always responded fast and efficient to any queries or questions

Reply from Duncan Lewis Solicitors
I would like to express my sincere appreciation for both Ishika Ahuja, who served as my caseworker, and my lawyer, Pardeep Somel, as well as the entire team at Duncan Lewis Solicitors.
Their dedication and respect for their clients go far beyond expectations. They are incredibly mindful of your time, your emotional state, and your overall experience throughout the process. What truly sets them apart is their high level of professionalism and their genuine commitment to understanding your story not just on the surface, but by carefully examining the full context of your background and experiences.
They take the time to thoroughly investigate every detail, ensuring that your case is presented with depth, accuracy, and care. This level of attention and diligence reflects their extensive experience and expertise.
Both are highly skilled and successful in the cases they handle. Their track record speaks for itself they consistently deliver strong outcomes.
I also extend my heartfelt thanks to Duncan Lewis Solicitors for their outstanding support and professionalism throughout my journey.
I wholeheartedly recommend Ishika Ahuja, Pardeep Somel, and Duncan Lewis Solicitors to anyone seeking reliable advice and a strong chance of success in their case. If you want professionals who truly understand, support, and advocate for you, they are the people to choose.

Reply from Duncan Lewis Solicitors
My case was handled by Sehar Siddiqui, who was thoroughly courteous, diligent and with the utmost professionalism. I was kept informed and updated regularly throughout, resulting in a highly satisfactory outcome to my case - and I would strongly recommend Sehar Siddiqui and Duncan Lewis Solicitors.

Reply from Duncan Lewis Solicitors
My experience with Duncan Lewis Solicitors has been excellent in every respect. The team is highly competent and demonstrates great ability to handle cases with seriousness and clear professionalism.
I would like to extend a special thanks to my lawyer, Ojashwi Sidharth, for his exceptional efforts. He has shown great efficiency and dedication in handling my case. He was always responsible, providing constant updates and clear answers to all my inquiries. His professional support and precise guidance were pivotal in ensuring that the procedures went smoothly.
I am very grateful for the work provided by Ojashwi Sidharth, and I highly recommend working with him and this firm to anyone seeking legal excellence and integrity."

Reply from Duncan Lewis Solicitors
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