Dunedin Cashmere Reviews 6,243

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the softness and luxurious feel of items like cashmere and lambswool. Many people found the prices to be excellent, especially during sales, considering the quality received. The delivery service is frequently described as prompt and efficient, with many appreciating the speed of arrival. However, some customers also noted issues with sizing, finding that items often ran smaller than expected or that "one size" descriptions were unhelpful. A few reviewers experienced problems with order fulfillment, including parcels being returned or items not being shipped. There were also occasional mentions of discrepancies between advertised product descriptions or colors and the actual items received.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of products, describing... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed and efficiency,... See more

Price

Users describe positive interactions with price. Many customers found products to be a super price, excellent... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, with some... See more

Based on these reviews

Rated 4 out of 5 stars

My order was supplied promptly and I was pleased with the items which were as advertised. I rated this as 4 stars instead of 5 because there was no delivery note in the parcel and the website does... See more

Rated 5 out of 5 stars

I purchased 3 sweaters and they arrived within a few days. I was delighted with the quality and colours but better still was the price. Having been reduced in price I also applied the discount vouc... See more

Rated 5 out of 5 stars

I had purchased from Dunedin Cashmere when we visited Edinburgh, so I knew the quality of knitwear. I'm very pleased with my cashmere jumper and with the fit. It is a very good weight to wear unde... See more

Rated 5 out of 5 stars

Beautiful garments sent by Royal Mail, not courier which is always an issue for me. I’m kept up to date at every stage of the order. Very professional, I will always return to this company for cash... See more


Company details

  1. Clothing Store

Information provided by various external sources

Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Really nice products

Really nice products, stylish and well made but unfortunately, very small to size. Fortunately, they were very easy to deal with and a refund was issued in full very quickly.

February 6, 2025
Rated 5 out of 5 stars

Excellent quality

Excellent quality , reasonable price for cashmere items. Absolutely recommended. I am a loyal customer over the past 5 years

August 1, 2025
Rated 5 out of 5 stars

Lambswool tartan great

Lambswool tartan scarf lovely and soft, easy to order and It was on offer. better still. Excellent quality.It arrived on time thanks. No probs. at all. This is Christmas gift for a good friend of mine, think she will love it

August 28, 2025
Rated 5 out of 5 stars

I purchased 3 sweaters and they arrived…

I purchased 3 sweaters and they arrived within a few days. I was delighted with the quality and colours but better still was the price.
Having been reduced in price I also applied the discount voucher which gave me an even greater saving.
Postage costs are very reasonable.
I will certainly be making more purchases in the near future. Highly recommended.

August 27, 2025

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