Dunlopillo Reviews 1,457

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Have absolutely loved this pillow having impingment in my neck and shoulder has brought some relief . Went to change my bedding today and took the pillow protector to wash to discover my pillow has... See more

Rated 5 out of 5 stars

I got a "Serenity" pillow as Christmas gift. I was amazed by its quality and the effect on my sleep. The pillow is super soft, it supports my head/neck perfectly and it makes it easier for me to rel... See more

Rated 5 out of 5 stars

I am on my second serenity pillow right now, and I won´t have any other. It fits my head og neck perfectly

Rated 5 out of 5 stars

Jacqueline who works at Plaza Sing is a very committed, knowledgeable abt the products, friendly and approachable sales personnel and does her utmost to serve and give her customers best deal and pro... See more

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4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We can't sleep without

We can't sleep without. We now have four.

February 3, 2021
Unprompted review
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Reply from Dunlopillo

Hej,

We are so happy to hear that! A good pillow can really make a huge difference to one's sleep :-)

Best Regards / Gudrun, Dunlopillo

Rated 5 out of 5 stars

Dunlopillo passion fantastisk seng

Dunlopillo passion elevations seng er fantastisk. Vi har sovet “som en drøm” i den fra første nat😴

December 22, 2020
Unprompted review
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Reply from Dunlopillo

Hej Britt,

Hvor er det skønt at høre :-) En god nattesøvn er så essentiel for ens generelle trivsel og velvære!

De bedste hilsner/ Gudrun, Dunlopillo

Rated 5 out of 5 stars

The best pillow ever

The best pillow ever. I had trouble sleeping and I was waking up with a huge neck pain. I decided to change the pillow and that was the best decision ever. I sleep the whole night and no more pain in the neck.

October 26, 2020
Unprompted review
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Reply from Dunlopillo

Hej Gabriela,

We are so happy to hear that! A good pillow can really make a huge difference to one's sleep :-)

Best Regards / Gudrun, Dunlopillo

Rated 1 out of 5 stars

Nightmares on Dunlopillo Mattress

I had the worst experience for having a NEW 11" King Size Dunlopillo "Back Supporter" Bed which I bought in Singapore on 1st Sept 2020. I had been suffering from "serious back pain" daily every night around 4 to 5am because of the pain for 20 nites I had to wake up in the middle of my sleep. The last sharp pain that I can't even move or turn around on the bed, that is the time I totally given up sleeping on this mattress.

In their web advert it stated clearly " Back Supporter" , "Minimise Partner Disturbances" and " Prevent Neck Pain from Sinking Mattress" but my feedback to the factory about my problems like 1) Back pain instead of aching after sleeping, 2) middle of the bed sink in after lying down for a while and 3) the bed is so bouncy when my partner move and we request the staff  to come to my home to rectify these problem but this was not acknowledged by the staff as he said this model all the stock are the same!

After paying higher price for a reputable brand, hoping to get a good sleep, it end up nightmare!

As the staff mentioned it is not refundable and of goodwill he can help is to upgrade the mattress and ask me to pay extra  $250 for the 13" "Back Supporter Supreme" model!

In the first place, I buy this mattress (Dunlopillo) together as a package with a storage bed and instead of getting the standard package mattress(other btand), me and my wife are willing to pay extra for a reputable brand Dunlopillo and in the advert it sound convicting, the showroom salesman did mentioned the 3 sizes of Supporter are the same except the sizes of the height. We didn't go for the 10" as it maybe too thin or the 13" as it is too high, heavy and bulky for us and on the storage bed. For the 11" mattress we already had difficulty lifting up the storage bed!

The money has been paid and the item only purchased for less than 20 days and  we had already feedback these problems much earlier but the staff are not willing to drop by to rectify the problems and delay on it but we are force to accept a upgrade to pay extra $250 to solve this problems on 23 Sept 2020. Since there is no other alternative for this matter, I counter offer the staff for a refund n we are willing to deduct $250 from the promo price of $1,099.00 that we purcahsed but he don't accept it.

Is it fair? Any misleading in their advet? What is the warranty for? Like there is 1000cc,  1600cc and 2000cc car, you choose a 1600cc car due to  reasons why and this 1600cc car gives you problems but agent instead of rectify the problems he wants you to upgrade and pay for more😫

** Send 7 emails and Dunlopillo only reply once, the rest the staff prefered to talk thru the phone😡

October 6, 2020
Unprompted review
Rated 3 out of 5 stars

We spent a fortune on our dunlopillo…

We spent a fortune on our dunlopillo mattresses. My husband is ok on his but I am afraid it has not worked for me. I get up in the morning stiff beyond belief. We have three other beds not used now good quality but not dunlopillo so end up sleeping on on of them. Its a shame because the original dunlopillo mattresses were excellent but these replacements are not a patch on the original.

July 27, 2020
Unprompted review
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Reply from Dunlopillo

Hi Krissie,

We're so sorry to hear that. We hope you will find a solution to your problem with the mattresses, possibly you can try to get in touch with your retailer regarding guidance for your stiffness :-)

Best regards/ Gudrun, Dunlopillo

Rated 5 out of 5 stars

We Love our Dunlopillo Bed and Pillow

We have had a great experience with our Dunlopillo bed (mattress, top-mattress, ...) and two medium hardness pillows. We got very good guidance for choosing the right mattress in terms of softness/hardness based on our weight and comfort level. The feeling of the latex mattress is just amazing and we have had very good night sleep for the past couple of months. Totally recommend their product.

June 8, 2020
Unprompted review
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Reply from Dunlopillo

Hi Farhad,

We are really happy to hear that! A good sleep is a key factor to wellness in your life and your health :-)

Best regards/ Gudrun, Dunlopillo

Rated 5 out of 5 stars

Loved my dunlopillo so much that I went…

Loved my dunlopillo so much that I went out and bought the dunlopillo go excel mattress and bed. Omg I absolutely love best sleep ever. I would highly recommend buying this. I will never buy any other brand again, I’m now officially a dunlopillo girl 🥰

May 29, 2020
Unprompted review
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Reply from Dunlopillo

Hi Jan,

We are so happy to hear that and welcome to the Dunlopillo club :P Looks like you're to stay!

Best regards/ Gudrun, Dunlopillo

Rated 5 out of 5 stars

My days of sound and relax sleep are back!!!

Until some years ago I could sleep in any place like a stone. That's why it came as a shock and a very big annoyance when this change as years pass by. And then I got this pillow and my days of sound and relax sleep came back. I totally love it!

April 30, 2020
Unprompted review
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Reply from Dunlopillo

Hi Sucel,

We are so happy to hear that! A good pillow can really make a huge difference to one's sleep :-)

Best Regards / Gudrun, Dunlopillo

Rated 5 out of 5 stars

Excellent

Excellent, very comfortable and luxurious pillow! Totally recommended!

December 18, 2019
Unprompted review
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