Durable Reviews 

319
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly share how incredibly simple and user-friendly the platform is for building professional websites without feeling any stress. People truly love creating their online presence smoothly, praising the intuitive tools, helpful onboarding steps, and clean design features. Users frequently point out that customer support representatives are exceptionally patient and kind, going above and beyond to solve technical problems quickly. Some reviewers were not happy with specific platform limitations, noting frustrating communication delays regarding domain management, missing language options, and a complete lack of helpful weekend support when issues arise.

What people talk about most

Customer service

Users describe positive interactions with customer_service, noting that representatives are responsive,... See more

Staff

Reviewers highlight positive aspects of staff, praising their immense helpfulness, professionalism, and... See more

Website

Consumers find website creation to be a highly positive experience, praising the fast, intuitive, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that everything was handled quickly and... See more

Service

People report overwhelmingly positive experiences with the service, highlighting fast responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get... See more

Rated 5 out of 5 stars

Super helpful, even at 6 in the morning. I felt taken care of from the moment I hit send and they solved the issue quickly. I woke up thinking I would NEVER open the app again, and now I definitely... See more

Company replied

Rated 5 out of 5 stars

Leodith is the best when its come down to help with any issue related to your site. She actually gone beyond from her part of work and helped me go through the process in order to get my business emai... See more

Rated 5 out of 5 stars

Durable is one of the easiest and most sophisticated website builder software out there. I’ve tried many before, but this one is the best. The process was very easy and user-friendly. I was able to ta... See more


Company details

  1. #2 of 3 best companies in Website Designer

Written by the company

Durable is an AI-powered website and small business platform built to help businesses get online quickly and grow with confidence. At its core, Durable makes it easy to create a professional website that looks polished, communicates clearly, and is ready to launch in minutes. From structure and content to visuals and layout, everything is designed to help your business show up well from day one. Beyond the website, Durable focuses on helping businesses get discovered and stay competitive. Built-in tools support search visibility, market and competitor insights, content creation, and ongoing optimization, so your business can attract the right customers and adapt as things change. Durable brings your website, growth tools, and business intelligence together in one place, giving small businesses a clear path from launch to long-term momentum, all with one login.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(319)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible

Incredible! Thats all there is to this. I have never had such an easy time making a website. I would give it a 10 star if I would. The depth and content available is remarkable!

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best providers

One of the best providers. The ai is amazing. Hosting is 5 star, easy to use. And customers service is great. We are a decorating company in the early stages, we had some issues with our accounts and debit wasn't working, after a few emails, durable has assisted us all the way and even gave us a month free on them to sort out our issues. Highly recommend

May 16, 2025
Rated 5 out of 5 stars

Best support I had so far!!

I realy had business I realy had bussiness with few others but with you guys and your support (I had mr. Stu helping me with things that arent realy conected to your "job"and obligation...and also things I needed to do by my own...Stu was there..he is the truly support someone needs when hiting the wall. You must be happy with him and I believe there are more like him)
Thank you for your kindness in this modern world of cold technology!

April 25, 2025
Rated 5 out of 5 stars

Durable is the absolute best!

I've been a customer with durable for quite some time now, and they never cease to amaze me! The staff is very supportive, the organization is extremely well run, I couldn't be happier with the service that they provide, and the support is absolutely extraordinary! I will be a durable customer till the end.

April 23, 2025
Rated 5 out of 5 stars

So far shockingly GREAT!

So far shockingly good. I've used many website building companies who's products or services were deplorable. This company - truly amazing. I built two super professional websites in several hours. The customization and add ons like the AI blogger and social posts creator is a game changer. Did I mention customer service? The contacted me for an onboarding call to help me with anything and Leodith spent extra time and went out of her way to help me connect my domain, improve my SEO and connect payments. I am astounded by what they deliver with such an affordable price. I'm a small business so outsourcing marketing is difficult and costly. Durable makes this not just doable, but super easy and cost effective. If you want to see what you can do in a few hours? thrivingwithamber.com

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good AI model and excellent customer support

The AI model from durable.co has a built-in functionality that gets your site from zero to live in a relatively short amount of time. Their model can generate the text, the pictures/images and re-style the design until you get something that you are happy with.

While the number of images their AI model generates doesn’t seem as rich, it still is a very cost effective to build a great website in a short amount of time.

It also includes hosting solutions in the premium members packages, but I have registered my domain with a different provider prior to using their premium services. They and particularily, Stu, helped me get my primary domain live and even provided me with a secondary domain until the primary one went live.

April 15, 2025
Rated 5 out of 5 stars

Durable Exceeded My Expectations and Is…

Durable Exceeded My Expectations and Is a Game-Changer for My Business

I discovered Durable through an AI newsletter and was curious to check it out. As someone who has been in business for 23 years and used WordPress from the start, I’ve have been a loyal fan. I’ve used it for years because of its flexibility and the wide variety of templates available, and no ongoing monthly cost.

But in recent years, it’s gets out of date faster, breaks easier and is clunky … especially next to the newer, more modern and nimble sites. I was curious to find a better way to simplify and modernize my website while taking advantage of the new tools AI offers.

When I began comparing AI-powered website platforms, I tested several, and Durable rose to the top. It stood out with its ease of use, modern design, and fast setup. After building a few sample sites across different platforms, Durable stood out as truly clean, modern and professional.

Migrating my content, though, was a big task (great niche for someone!). I tried hiring someone on Upwork to help with the transition, but that turned out to be a mess. I reached out to Durable’s support team and that’s when I met Leodith.

Leodith was absolutely outstanding. I was able to schedule a training session within a few days (and also EVERY single email I sent to support was answered in a matter of minutes with a great and helpful answer but for this I needed more.)

Leodith was not only knowledgeable, but also caring, supportive, patient, and incredibly understanding. She helped me get my homepage and slider back in place, showed me how Durable is built for small business owners like me, and walked me through some simple tools that made editing easy. Because of her, I felt empowered and excited to get my website on track.

I love that Durable connects with my booking tool (I use YouCanBook.me), automatically pulls in Google reviews and my Instagram and Facebook feeds, and includes a CAPTCHA on the contact form. The layout is clean and simple, and best of all, it’s hard to mess up. (I do wish there was an undo or restore previous section but I am getting used to it).

I also wish there were a few more color palettes (you can set 4), and layout options, like the ability to move content blocks more freely. But the simplicity actually keeps the website clean and consistent, which is important.

Durable has completely won me over. I’m excited about what’s ahead and incredibly grateful to Leodith and the entire team for their support, fast responses, and dedication to helping people like me succeed. Thank you!! ❤️💥🎉

April 7, 2025
Rated 5 out of 5 stars

Aljohn provided clear set of…

Aljohn provided clear set of instructions that I couldn’t have done without their help. On top of that, they were patient and welcoming of any questions during this process.

Thank you again !!!!!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Stu - from the support team

Stu from the support team was absolutely amazing. He virtually held my hands through some very tricky technical issues I was having with my website. He took the time out to explain things to me and gave me a step by step instructions on how to resolve the issues and always checked in with me to make sure everything was going as it should. He guided me through it all until the end and made sure I was happy with the outcome. Thanks Stu.

February 3, 2025
Unprompted review

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