Duracelldirect Reviews 38

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Great to deal with

Have had used them a few times with various products and never had a problem with this company. Help from sales team spot on and very helpful.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a battery for my Samsung Galaxy…

Ordered a battery for my Samsung Galaxy S5. Delivery was notified by email, but did not arrive. Hermes said they would deliver 2 days later, but heard nothing from them. Duracell customer services then said battery lost in transit! I requested a refund - 2 weeks after battery should have been delivered I still do not have a refund.

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Useless as will not charge

Useless as will not charge. Not notified prior to purchase that I also had to buy a Duracell charger as only told when it didn’t charge in canon charger. An extra £15 to be able to use the battery. What a waste of time and money.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Duracell direct power for all

Ordered two camcorder batteries, easy to fill in details website is fast and responsive. Even had 20% off plus free delivery. Items arrive promptly and well packed, after charging them up tried the first and works perfectly well giving me more recording time.
Will definitely use again as a trusted brand high quality battery.b

January 19, 2020
Unprompted review
Rated 5 out of 5 stars

Quality item and excellent service from Duracell Direct

I ordered a replacement battery for my compact camera on 13.7.17. It was delivered on 14.7.17 even though I signed up for "2- 3 day delivery" rather than "next day". Brilliant service from Duracell Direct. Their web site is also easy to navigate. The battery itself appears to be a quality item. Well done - 10 out of 10 (or should that be 5 out of 5?).

July 15, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered battery for a Canon camera, yesterday early afternoon. It arrived by courier before lunch today. Price was good and included delivery. Duracell is a brand I trust from past experience.

May 4, 2017
Unprompted review
Rated 4 out of 5 stars

Returns

Excellent delivery service. However I want to return a battery which did not fit (my Fault with order). Awaiting an RMA number to return. Seems relatively slow when compared to the efficiency of delivery

March 8, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

Battery delivered within 24 hours by normal delivery.
Perfect for my phone.

September 27, 2016
Unprompted review
Rated 5 out of 5 stars

First class service

Really excellent service, good quality product ( not a cheap copy ) ordered in afternoon and delivered mid-day next day. All using standard delivery terms.
Highly recommended.

August 22, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Ordered a product from Duracell Direct on 21/5/15 on a standard 3 day delivery for it to arrive the next day before 12.00 The product arrived in excellent condition. Will definitely be using this service again in the future.

May 22, 2015
Unprompted review
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