duringdays.com.au Reviews 6

Waited a long time for order, then asked to send them back unopened for a refund. Couldn't get a phone number or warehouse address for them. They would accept the items back for a refund however it could only be done by their courier at a cost of $55. per item plus an extra 10% for restocking or I could post the items back which was ridiculous 90 kg together either way the refund wasnt worth getting once they took all their charges out of it. Never will deal with them ever again.

brought a scooter off them yesterday send $129 now they saying having got the order , click on order from yesterday , now saying not available , just scam bags they are , Dont buy anything of them

No I ordered an item from their website and waited 2 weeks for it to be delivered. Upon opening the package I discovered they had sent me the wrong item!
I emailed them immediately to rectify the issue and 4 weeks later I’m still waiting for a resolution. I have been emailing them every few days for an update and 4 weeks later they’re still avoiding fixing their mistake and refunding me. Beware! Shocking customer service. Never purchase from them.

Buyer beware, I have received incorrect item and I am currently waiting for a return to be organized. I've been asked to be patient while they organize one. Today I was told they were having difficulties getting a courier to pick it up so why don't I just send the item back keep the docket and they will refund me lately. Ummm🤔that's a first. What can I say , buyer beware

Put an order through for a $180 shelf over a week ago and haven’t received a confirmation. I sent an email enquiry a week ago with no response. Where is my shelf!!!

I chose this company as they were best priced for a particular item. Even though they advised free shipping, they charged a ‘retail charge’ on my card which was akin to shipping anyway which I was unaware of. The second thing was their contact options were dreadful. After a couple of days I tried to contact them via their only option which was email. No one responded. Then I chatted with their online bot who gave me another email address which turned out to be an American company who had no idea who they were and were not affiliated. I then asked the bot for a direct contact number and was given this - 1800
123 4567 which of course didn’t seem legit and when I tried it, it failed. At this stage I was concerned I’d been scammed somehow. The company is meant to be Victorian. I looked at fb and insta both of which hadn’t been used for awhile then I noticed they updated their fb profile pic so I messaged them directly and had something to say about my concerns. Suddenly, I get a message that the goods has been sent via email tracking. Fortunately they arrived the next week. All I can say is, it was very confusing and I would never used them again. If they are legit, they need to learn to respond to their clients so we don’t write this type of review!