Dust and Things Reviews 1,758

Poor communication. I paid for & ordered 4 items. One arrived. I left a voicemail then sent them an email with NIL response. A week later the other 3 items arrived.

Very quick delivery, memory boxes are perfectly worded and good quality. Excellent value.

Quality quite good shame it doesn't come with a gift box to fit perfectly

Very quick delivery and item was great value for money!

Was delivered when due - happy with item.

The item I ordered arrived very quickly after order was placed, and it surpassed my expectations. I had entered the wording I wanted used on the planter I ordered, but not the actual font to be used, and the team did a great job selecting one that reflected the meaning or the words. I would definitely recommend this company to friends and family.

Fantastic presents for a friend's wedding. Also great communication and customer service. Will definitely buy from them again.

Disappointed. Where is my nice Blue gift bag? I received an insipid beige colour one that is not shown in the pictures on the website? The wood mug itself is nice however, one of the metal coins is slightly marked, so it feels mass produced and not as luxury as the website portrays. I won't be ordering anymore as gifts for £60!

Gemma was very helpful and wonderful My order was competed and ready to collect within 24 hrs nothing was too much trouble . Fantastic product , amazing company and customer service . Not the first time to have made a purchase and can’t recommend highly enough x

Dust and Things have an extensive range of high-quality gifts for all ages, many able to be personalised, making the gift extra special.

Further, Dust and Things process all orders extremely quickly with fast delivery/delivery updates.

With professional, friendly Customer Service (thank you, Gemma G and Gemma U - truly gems, pardon the pun!), Dust and Things is highly recommended for both their remarkable product range and reliability.

I waited a month to receive it which was then delivered by Evri, who had the gaul to place a sticker on the box indicating next day delivery!!!
Granted it's a very attractive item however, the rope handle isn't large enough to hold properly.
I'm a little disappointed to be honest.

Bought as a gift for my Dad's birthday, good price for the quality, a really lovely thing! It arrived quicker than expected as well. My partner had his eye on it so have had to order him one as well!

Very quick dispatch and the product was exactly as advertised

It was easy to order what I needed and the service was great and the boxes are marvellous.
Thank you

Bought as a birthday gift for a friend - she loved it!

Received my Dusk Tankard today only 3-4 days after ordering . Not sure what the point of the bag is but I guess it’s a nice touch for delivery . However I’m now on my third pint from it and really like it . It’s big and chunky and well made but not heavy . It’ll probably end up hanging in my local pub so I don’t have to remember to take it with me where I’m sure it will receive many compliments .

FANTASTIC customer service!
My phone autofilled the wrong email address (my fault) so when I didn’t get a confirmation I got in touch and they instantly corrected everything and the item was sent very quickly.
The product is amazing! Perfect in every way. Thank you.

Received my Chuug today. Fast postage, beautifully made. I love it!!!!

It took a little longer than expected to arrive, but I was not disappointed with how beautiful it looked. Sadly, it is quite impractical for an actual beer mug. The rope is too tight, making it hard to hold (for big hands at least), and the metal does not get close enough to the lip of the edge to make drinking practical.

An expensive paperweight/gimmick.