Dutchwafflecompany Reviews 

190
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their freshness and delicious taste, often highlighting the excellent quality. Many appreciate the availability of gluten-free and vegan options, which are also described as tasty and high-quality. Reviewers frequently commend the efficient ordering process and the timely, well-packaged delivery of their items. However, some customers also noted that the product, while good, did not quite match the original taste experienced in Amsterdam, sometimes finding it a bit sweeter or less special.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and freshness of... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as delicious,... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering on the website... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been to The Netherlands countless times for work and fun, always returning with stroopwaffles. I was speaking to local Dutch friends here about them and tried to find some both not stuck in a warehous... See more

Rated 5 out of 5 stars

I've been ordering from Dutch Waffle Company for a year now, I even send gifts of DWC Stroopwafels to friends. Their Stroopwafels a fresh and delicious. It difficult to limit myself to one a day and... See more

Rated 5 out of 5 stars

Awesome customer service. They called me and offered to assemble the gift for me and refunded part of the shipping cost. The tns arrived well packaged in perfect condition. They even added some blue r... See more

Rated 5 out of 5 stars

Our order was delivered in a very timely manner. The Stroopwafels were excellent & very well received by all of our Christmas gift recipients. Thank you for preparing an excellent product. One small... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(190)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, resolved my issue quickly and the products are fantastic! The gluten free options are so tasty, my family couldn’t believe they were gf!

February 23, 2026
Rated 5 out of 5 stars

Fresh and Delicious

I've been ordering from Dutch Waffle Company for a year now, I even send gifts of DWC Stroopwafels to friends. Their Stroopwafels a fresh and delicious. It difficult to limit myself to one a day and not devour an entire bag of Stroopwafels for breakfast.

February 4, 2026
Rated 1 out of 5 stars

Where oh where are my waffles???

Sorry but I have not received your waffles. I ordered them on January 29 and UPS label created on Jan 30. Today is Feb 6 and still no delivery. The package has been out for delivery for 3 days in a row now.
Here is the UPS history:

02/06/2026
9:28 A.M. Out for Delivery
Out For Delivery Today
Chantilly, VA, United States
02/06/2026
4:34 A.M. On the Way
Loaded on Delivery Vehicle
Chantilly, VA, United States
02/06/2026
3:57 A.M. Processing at UPS Facility
Chantilly, VA, United States
02/05/2026
10:56 P.M. Severe weather conditions have delayed delivery.
Chantilly, VA, United States
02/05/2026
9:49 A.M. Processing at UPS Facility
Chantilly, VA, United States
02/05/2026
5:35 A.M. Loaded on Delivery Vehicle
Chantilly, VA, United States
02/05/2026
4:55 A.M. Processing at UPS Facility
Chantilly, VA, United States
02/05/2026
12:31 A.M. Departed from Facility
Chantilly, VA, United States
02/04/2026
10:29 A.M. Weather conditions have delayed delivery until the next business day.
Chantilly, VA, United States
02/04/2026
7:52 A.M. Loaded on Delivery Vehicle
Chantilly, VA, United States
02/04/2026
6:20 A.M. Processing at UPS Facility
Chantilly, VA, United States
02/04/2026
6:19 A.M. UPS will be in your area and will deliver your package a day early.
Chantilly, VA, United States
02/04/2026
12:49 A.M. Arrived at Facility
Chantilly, VA, United States
02/03/2026
10:04 P.M. Departed from Facility
Middletown, PA, United States
02/03/2026
1:15 P.M. Arrived at Facility
Middletown, PA, United States
02/03/2026
9:50 A.M. Departed from Facility
New Stanton, PA, United States
02/03/2026
9:10 A.M. Arrived at Facility
New Stanton, PA, United States
02/03/2026
4:34 A.M. Departed from Facility
Maumee, OH, United States
02/03/2026
1:56 A.M. We Have Your Package
Arrived at Facility
Maumee, OH, United States
02/03/2026
12:42 A.M. The address label became detached from the package. The sender will be notified.
Maumee, OH, United States
01/30/2026
10:51 A.M. Label Created
Shipper created a label, UPS has not received the package yet.
United States

January 30, 2026
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Dear customer, we just saw that your order was delivered last Friday at 6.36pm. Please confirm. Sometimes it takes UPS longer than expected. If you have any other questions, please let us know. Our apologies for your inconvenience.

Rated 2 out of 5 stars

UPS delivery is unacceptable!

I would love to review the Dutch Waffle Company but my order has not been delivered yet by UPS. UPS keeps saying for 3 days now it is out for delivery. I ordered this as a gift on Jan 29 and it was sent on Jan 30 via UPS. Today is February 6 and still no waffles. I think that if they ever get delivered they will be very stale!!!

February 6, 2026
Unprompted review
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Dear customer, we just saw that your order was delivered last Friday at 6.36pm. Please confirm. Sometimes it takes UPS longer than expected. If you have any other questions, please let us know. Our apologies for your inconvenience.

Rated 5 out of 5 stars

A Lovely Morning Treat

I was introduced to Dutch Waffle Company today and what a treat! One Stroopwaffle is just perfect for a cup of coffee. The crust is flaky but not overly crisp, and the caramel is exactly enough. It’s sweet, but subtle, and gives my brain enough to work on until lunch.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I have the privilage to…

My husband and I have the privilage to meet the owners and they are by far wonderful people. I just recently purchase Stroopwafels and their coffee. Stroopwafels are just wonderful and the coffee is amazing. I will continue to order it. I just wish the stores around here carried it. I have all so tired their no-bake pie-crust and that is amazing. Everything that we have tried has been top notch. Highly recommend.

January 5, 2026
Rated 5 out of 5 stars

Great product...yummy Stroopwafels

Our order was delivered in a very timely manner. The Stroopwafels were excellent & very well received by all of our Christmas gift recipients. Thank you for preparing an excellent product. One small package had shipping damage, but overall, all was great.

November 24, 2025
Rated 5 out of 5 stars

Wonderful products

Order was shipped and received in a good amount of time. The stroopwafels are very fresh compared to others. The coffee cups are beautiful. I haven't used the pie crust yet but expect it to be wonderful too.

December 14, 2025
Unprompted review

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