Dutchwafflecompany Reviews 

190
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their freshness and delicious taste, often highlighting the excellent quality. Many appreciate the availability of gluten-free and vegan options, which are also described as tasty and high-quality. Reviewers frequently commend the efficient ordering process and the timely, well-packaged delivery of their items. However, some customers also noted that the product, while good, did not quite match the original taste experienced in Amsterdam, sometimes finding it a bit sweeter or less special.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and freshness of... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as delicious,... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering on the website... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been to The Netherlands countless times for work and fun, always returning with stroopwaffles. I was speaking to local Dutch friends here about them and tried to find some both not stuck in a warehous... See more

Rated 5 out of 5 stars

I've been ordering from Dutch Waffle Company for a year now, I even send gifts of DWC Stroopwafels to friends. Their Stroopwafels a fresh and delicious. It difficult to limit myself to one a day and... See more

Rated 5 out of 5 stars

Awesome customer service. They called me and offered to assemble the gift for me and refunded part of the shipping cost. The tns arrived well packaged in perfect condition. They even added some blue r... See more

Rated 5 out of 5 stars

Our order was delivered in a very timely manner. The Stroopwafels were excellent & very well received by all of our Christmas gift recipients. Thank you for preparing an excellent product. One small... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(190)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't think that 5 stars is enough

I don't think that 5 stars is enough. Top notch customer service and the best, THE BEST, stoopwafels that I've ever had.

March 3, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thanks Ty! This means a lot. We're glad to hear you had a positive experience with both our business and our products!

Rated 5 out of 5 stars

Phenomenal gluten-free stroopwaffles

These are so good It tastes like graham crackers with caramel absolutely delicious and rarely do you find such a good gluten-free dessert that's just as good as the original if not better.

February 20, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thank you! We're so glad you enjoyed them!

Rated 5 out of 5 stars

Tasty

Excellent taste and gluten free!

January 27, 2025
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Reply from Dutchwafflecompany

Thanks Warren! We're glad you enjoyed them.

Rated 5 out of 5 stars

Best Gluten Free Stroopwafel

I just want to personally thank you for your Gluten Free waffle cookies! I fell in love with caramel waffle cookies when i lived in Montana in 1995-1996. Fast forward and I now have 5 children that I shared my love of caramel waffle cookies with. Two of them are Celiac and we had given up after trying almost all gluten free version of the cookie. Then I saw an ad for yours and thought, why not?!? It was the best decision ever!! I bought a box and sent 2 packages to our oldest at college and kept 2 at home for our middle daughter! They both screamed for joy after taking the first bite! Thank you!!

February 13, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thank you SO MUCH for this review Kara. It means a lot that you enjoyed the product enough to share it with your daughters.

Rated 4 out of 5 stars

I gluten-free cookies

I found that the gluten-free cookies were very tasty.
My husband didn't care for the regular ones.

January 27, 2025
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Reply from Dutchwafflecompany

We're glad you enjoyed your gluten-free Stroopwafels! Thank you for sharing both your experience and your husband's.

Rated 5 out of 5 stars

I have looked for delicious gf…

I have looked for delicious gf stroopwaffles. They always fall short. Until the Dutch Waffle Company. These are wonderful! And they store well in the freezer.

February 8, 2025
Unprompted review
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Reply from Dutchwafflecompany

The hunt is over! Thanks for your review Terri! And yes, freezing them is ideal for maintaining their freshness for even longer!

Rated 5 out of 5 stars

I'll be buying more of these vegan stroopwaffles!

The Vegan Stroopwaffles are delicious! I'm glad to be able to enjoy them again after going vegan recently. They arrived intact. One of the packs was in the red and blue tin I ordered, which is even more charming than it looked online. I will buy these again for myself, and for friends who aren't vegan, but love to offer hospitality to vegans.

January 27, 2025
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Reply from Dutchwafflecompany

This is wonderful to hear Michelle. And thank you for getting a tin too! They're a cute way to store your stroopwafels and we're glad you enjoyed the product.

Rated 4 out of 5 stars

Good but very sweet!

It took awhile but got the order in good shape. I try every new gluten free item that pops up online if they look interesting. These were a very different product so ordered. The cookies are good but a bit too sweet for me. I wish there was a way to try things without committing to 4 packages.

January 27, 2025
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Reply from Dutchwafflecompany

Thanks for the feedback Ricci. We appreciate you trying the product and offering your input. We're working on ways for customers to buy fewer of the product, but right now, it's more cost effective for customers to buy more to offset shipping costs. Hopefully we can come up for solutions for this in the future!

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order, thus I cannot give a review on your product.

Here is my tracking number:
9434 6112 0623 9730 5824 32

January 30, 2025
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Reply from Dutchwafflecompany

Hi Caroline, I'm happy to see that your order came the day after you reached out. It was close after all! Checking in - were you pleased with your products?

Rated 1 out of 5 stars

Still hasn’t arrived

January 26, 2025
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Reply from Dutchwafflecompany

Thanks for reaching out John, and sorry to hear shipping is taking a long time. Do you have your tracking number or can I help provide that for you?

Rated 5 out of 5 stars

My partner is gluten free so getting…

My partner is gluten free so getting good pie crust can be difficult and awkward. This stuff is awesome. Made cherry pie with it and I think I may be eating the whole thing myself

January 26, 2025
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Reply from Dutchwafflecompany

That's so great to hear! Good thing each pouch makes two pie crusts....one for you, one for your partner :)

Rated 5 out of 5 stars

New Favorite

I have loved these delicious treats for a long time, so when I saw that The Dutch Waffle Company made it in a pie crust, I had to try it. Wow! I will never go back to regular pie crust again. The customer service is outstanding as well.

January 21, 2025
Unprompted review
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Reply from Dutchwafflecompany

This means so much to us, Valerie. Thank you for giving the pie crust a try and continuing to support our business. We'd love to know what you made with the crust!

Rated 5 out of 5 stars

This company is amazing!!! Love them!!

This company is amazing! I love everything they make (sooooo delicious) and their service has been incredible!!! Highly recommend them!

January 15, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thanks for the review Henry! This truly helps us so much.

Rated 5 out of 5 stars

Top Notch Stroopwafel and Customer Service …

Couldn't be happier with the delicious Stroopwafels as they are delicious 😋!

What tops the deliciousness of the Stroopwafels is the service. I ordered a package that included a mug. Their system showed that they had one in stock but they couldn't find it. Not only did they email me, but when I didn't respond, they called me to see what I preferred as a replacement mug. You don't get customer service like this anymore. Thank you so much!!

January 13, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thank you Sheila, we so appreciate your willingness to work with us AND to share your experience! We're glad you feel valued (you are) and that you enjoy your new mug.

Rated 5 out of 5 stars

The gluten free are amazing

The gluten free are amazing! I can’t wait to try the pie crust!

January 8, 2025
Unprompted review
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Reply from Dutchwafflecompany

Thanks for the review! The GF pie crust is made from the GF stroopwafel wafers (before the caramel is added) so you're going to love it!

Rated 5 out of 5 stars

Great all the way around

What made my experience great was first the ordering.The site was easy to navigate to find my items place and pay for my order. The shipping was promt in a well protected package.

December 27, 2024
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Reply from Dutchwafflecompany

Thank you for your feedback. We're delighted to hear you had a smooth experience.

Rated 5 out of 5 stars

Delicious gluten free

Can't wait to order more when they are instock

December 26, 2024
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Reply from Dutchwafflecompany

Thanks for the review! With a massive increase in orders from the holidays, and also some manufacturing shutdowns after the holidays, we're working hard to catch back up and will let you know on social media and through our email list when products are back in stock! We're thrilled you enjoyed yours.

Rated 5 out of 5 stars

Must try!! Amazing vegan option

I've been searching everywhere for a vegan stroopwafel that tastes like the real thing, and finally found it!! I'm Dutch so I know my stroopwafels... and this brand is amazing. So fresh and tasty. I'm now buying more for friends and family. The 4-pack is perfect for gift giving, especially if you buy a cute tin on the side. Can't wait to share.

January 8, 2025
Unprompted review
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Reply from Dutchwafflecompany

This is great to hear Julia! We tried MANY recipes to make our Vegan products taste as close to the original as possible. So glad to hear these were a hit for you!

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