I was walking past Merry Hill Shopping Centre with my sister when we stopped because of a beautiful fragrance. We were served by Sanna, who was absolutely amazing and so lovely. She went above and bey... See more
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Ordered sample online quick and excellent service fantastic smelling aftershave. Purchased full sized bottles from their stall in lakeside. Well worth every penny. Will definitely be ordering again an... See more
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Solid fragrances and pricing, picked up a few good deals using code RAGNAR 15, I've received no bad batches all quality scents, would like to see a bundle package 1 summer, 1 winter, 1 gym and daily d... See more
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I had been searching for this fragrance for a while and luckily found it on DXB cheaper than anywhere else. Fantastic fragrance and has similarities to PDM Althair. Great lasting power too.
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Company details
About dxbperfume.co.uk
Written by the company
At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.
We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.
At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.
We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.
Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.
Contact info
United Kingdom
- dxbperfume.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Reply from dxbperfume.co.uk
Dear Barry,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
Great product and delivery was Fast
March 24, 2026
Reply from dxbperfume.co.uk
Dear Charles,
Thank you for the feedback! We're glad your order arrived on time and that you had a great experience, we look forward to serving you again.
Best regards,
The DXB Perfume Team
Really clear updates after ordering
Really clear updates after ordering, is a bit pricy compared to other stores, but you never doubt authenticity of their products
March 23, 2026
Reply from dxbperfume.co.uk
Dear Christopher,
Thank you for taking the time to write to us. We're glad to hear you're enjoying the fragrance.
Best regards,
The DXB Perfume Team
Reply from dxbperfume.co.uk
Dear Teresa,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
This response is simply not true
This response is simply not true. No Royal Mail delivery was attempted to my address. Your response is still unacceptable.
No valid proof of delivery attempts has been provided - no missed cards, no timestamp, no photo, nothing.
They are claiming two failed delivery attempts, but i was at my address and no one from Royal Mail came. On top of that, the parcel was returned back to them, and they still deducted the delivery fee from my refund. This is extremely unfair. It also raises concern that they may have already recovered delivery costs from Royal Mail while also charging me, which would mean customers are being charged for a service that never happened.
I contacted them multiple times asking for help , but instead of cooperating, they blamed the customer and deducted money.
This is not how a professional business operates.
Very poor customer service, misleading claims about delivery attempts, and unfair refund deductions.
Customers should be cautious before ordering, especially if something goes wrong be careful, you may not receive proper support or a full refund. delayed delivery, no proper support, unfair deduction, and no official email confirmation for refund as promised.
Very disappointing experience.
March 7, 2026
Unprompted review
Reply from dxbperfume.co.uk
Dear Ayen,
Thank you for your feedback, and we sincerely apologize for your experience. Our customer service team will contact you directly to assist and resolve the issue as soon as possible.
Best regards,
The DXB Perfume Team
😀👍👍👍👍👍👍👍🌺🌺
March 24, 2026
Whole process of ordering to delivery…
Whole process of ordering to delivery with 36 hours. Would r3commend seller.
March 18, 2026
Damaged Product and No Accountability
I bought a fragrance called Oud Elixir Taysir. When I opened the box, I found the atomizer and spring for the atomizer had come off inside the box rendering the fragrance useless. I e-mailed DXB Perfume and attached photos of the damaged bottle and I didn’t even get the courtesy of an acknowledgment e-mail much less an e-mail to address and rectify the problem. I’ve bought fragrances from them before. It won’t be buying from them again. Very poor customer service indeed.
March 26, 2026
Unprompted review
Reply from dxbperfume.co.uk
Dear Adesiji,
Our customer service team responded to your email within 30 minutes, but it may have gone to your spam or junk folder. Please check again—we’re ready to help resolve the issue as soon as you see our email.
Best regards,
The DXB Perfume Team
Brilliant service and perfumes are…
Brilliant service and perfumes are amazing can’t wait to order more price of there a great long lasting smells and delivery really quick
March 16, 2026
Reply from dxbperfume.co.uk
Dear Jessica,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
fast delivery and fair prices
March 18, 2026
Reply from dxbperfume.co.uk
Dear Mr Overlord,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
Reply from dxbperfume.co.uk
Dear Brad,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
They deliver original product without…
They deliver original product without delays... often on or before scheduled time.... Price reduction for first timers is almost always a guarantee.. dxb perfume; my goto plug for perfumes...
March 18, 2026
Reply from dxbperfume.co.uk
Dear Dannida,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
100% happy very fast shipping good…
100% happy very fast shipping good price ! 100% recommended
March 16, 2026
Reply from dxbperfume.co.uk
Dear Adam,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
The perfume was not strong and did not…
The perfume was not strong and did not linger very long. Disappointing
March 17, 2026
Great service would recommend but did…
Great service would recommend but did take a few days to post out
March 17, 2026
Reply from dxbperfume.co.uk
Dear David,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
Great products
Great products, great prices, fast delivery. Have used 3 times previously
March 17, 2026
Reply from dxbperfume.co.uk
Dear Mitchell,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
Reply from dxbperfume.co.uk
Dear Patricia,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
Great experience,no stress,everything easy
Found the whole experience great,everything went the way it should ,not one for dramas so looks like i will definitely be using DXB again in the near future,cant fault.excellent.....thanks.
March 16, 2026
Reply from dxbperfume.co.uk
Dear Gary,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with our products and service. Your support means a lot to us. We hope to serve you again in the future!
Best regards,
The DXB Perfume Team
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