Dynamic Property Management Reviews 54

Fantastic service from Dynamic Property Management, from booking a viewing to recieving the keys to our beautiful new home.
The tenancy application process was seamless, with efficient communication throughout from the team.
Steph facilated the whole experience smoothly. Looking forward to settling in to our little country oasis.

They took $1000 from our security deposit for "cleaning fees" We had a walk through before moving and the entire apt was immaculate. We were told by maintenance we'd be getting our entire deposit back. It seems this co can do whatever they want

I was with Dynamic property for years until I sold my property, they usually found pretty good tenants quickly, rent was collected efficiently, maintenance carried out promptly and they communicated very well. Thanks to the whole team there for all the support over the years, with a special mention to Steph, Shirley, Mike and the main man Wayne! :-)

Dynamic have managed my properties for years and have always provided a brilliant service. Steph is always proactive, easy to work with and polite. She really cares about delivering a good service in the interests of both landlords and tenants.

I’ve rented through this letting agency for around 10 years now, across two different properties, and I honestly couldn’t ask for a better team. When my previous landlord became an absolute nightmare to deal with, the agency went above and beyond to support me. They didn’t just manage the tenancy — they genuinely looked out for me and handled a very stressful situation with professionalism and care.

When it became clear I needed to move, they guided me through the whole process, kept me informed, and helped me secure a much better home quickly and smoothly. Their communication was excellent, and nothing was ever too much trouble.

One thing I really appreciate is that they don’t just do the right thing for tenants — they also do the right thing for landlords. They act fairly, stay neutral, and make sure both sides are treated with respect and honesty. It’s clear they care about protecting good landlords while also supporting tenants who just want a safe, stable home. That balance is rare, and it shows how committed they are to running things properly.

After all these years, I can genuinely say this is a letting agent that goes the extra mile, communicates brilliantly, and stands by you through both the good and the difficult times. I’m extremely grateful for everything they’ve done and wouldn’t hesitate to recommend them.

I was with Dynamic with one tenant for eight years..I found them poor quality mack of communication. When the tenant left major redecoration .Dynamic unwilling to contribute even with the deposit scheme..A new room was built on the garage which is great ..but I was unaware of the build ..simply expensive..and disappointed.

I recently rented a house through Dynamic Property Group, and the experience has been fantastic from the very beginning. Steph was responsive, professional, and incredibly helpful throughout the entire process. Every question I had was answered quickly, and they made moving into my new home smooth and stress-free.

Highly recommend Dynamic Property Group to anyone looking for a reliable and supportive property management company!

Legends say there are three certainties in life:

1. Death

2. Taxes

3. Steph at Dynamic renting out your property whether you asked her to or not.

It’s said that when a landlord whispers “void period,” Steph materialises instantly in a puff of scented candle smoke, holding three pre-approved tenants and a fully completed inventory report.

Entire civilisations rise and fall in the time it takes normal agents to respond to emails. Meanwhile Steph has already:

Let the property

Had the contract signed

Fixed the boiler

Updated the inventory

And baked biscuits for the new tenants

Myth claims she once rented out a house before it was built.

She also tells her clients that a property once sat empty in Billyrow for 72 years. Not even squatters wanted it. Steph walked in, tapped the wall twice, and suddenly a queue of tenants stretched around the block like there was a new iphone release.

She also may have jokingly promised to split her bonus if I left a review… so here I am, absolutely not influenced in any way whatsoever, leaving a totally unbiased, 100% honest message about how brilliant she is. Leave a review she said; "We’ll both profit.”
I’m now sitting by the window waiting for my half like a Victorian wife whose husband went to sea.

I expect:
• A case of beer
• Cash
• Or a carrier pigeon with a fiver sellotaped to its leg

10/10. Would give her more houses—and accept more bonus-splitting deals!!

Renting a property from dynamic the team as a whole are great, a have to say thanks to Steph Puckering she goes above and beyond, any questions need answering or jobs that need doing steph gets them done.

I write as a landlord who was badly let down by a previous agency, so it was with some trepidation I handed my portfolio over to Dynamic after a recommendation. I needn't have worried. From my nervous start the team at Dynamic gently took over my portfolio, reassuring my tenants - who were understandably concerned with the change in difficult circumstances - and allowed everything to settle down. They inspected all properties and reported back any issues, making a plan to deal with any works required. They helped me to sort Selective Licensing with Durham County Council. Steph and the team are always prompt to keep me informed of any developments and have vetted one new tenant for me, keeping the void period to a minimum. If you're looking for an agent in this region - don't hesitate.

My experience was great from the viewing of a property to the process of the application. All of the team are amazing especially Elise she helped me with the whole application and was always happy to answer any of my questions Thankyou so much 😃

Got a leak from the cistern Saturday lunch time.
Steph had a plumber out in two hours, excellent performance, Well done.

Rented a property off Dynamic for years. Only reason for leaving is that I’ve purchased my own property. The team are exceptional, the best property management team around. Thanks guys

An agency that specialises in placing welfare families with "social issues" including anti-social behaviour and drug use in an unsuspecting street or neighbourhood near you.
DL15 is my case in point.
Their vetting procedure is duly satisfied as long as the "dynamic" tenants have a guaranteed income- ie, vast benefits.
"Dynamic" or for the working professional, they are truly not.

As a private investor from NZ, our property insurance in Durham came up for renewal.We asked our Dynamic Property Management if they could have an alternative for the escalated price increase. They were able to help us with a saving more than 100BP a year.
We are very pleased with there prompt and efficient service. Inspired Lifestyles Ltd. NZ

I have used Dynamic for a number of years now to handle my property. Always professional and keep me updated with any issues. Most recently they were excellent at getting my property rennovated and finding a new tenant.

Having been let down by a previous agent I have found Dynamic superb in managing my Portfolio, they have exceeded my expectations. From the onset Fiona has been superb, communication and ownership have stood out.

Thank you.

Great team, moved really fast once applying for my new home process was real simple, special thanks to Fiona for showing me round and giving me some advice over the phone

Steph Puckering has been amazing!, throughout my tenancy nothing was ever any trouble, what a great service. Take the time to get to know a person, very personable and engaging.

I’ve now moved onto another agents due to my landlord selling and I have to say Steph has again been awesome. Provided a great tenant reference which is much appreciated.

Keep going Steph, you are doing a great job :-)

I have dealt mostly with Olivia. She’s been great and patient with my many questions. Everything went so smoothly and easy.