Dyson Norge Reviews 

937
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

How Dyson has fallen I am having my second issue with a Dyson product. Oh, how the mighty have fallen. First time round, I was given a replacement product in days, with a box to return t... See more

Rated 1 out of 5 stars

Purchased the Dyson hair wrap bundle and returned it via their return instructions. Product is cheap and not worth the $637.49. I kept all my receipts, tracking confirmation and email communication. S... See more

Rated 1 out of 5 stars

The worst customer service I have ever experienced. They always say the issue will be resolved withing 72hours and never write back to you. Took me weeks to get my return label from them and even afte... See more

Rated 5 out of 5 stars

One of the best support services I've ever encountered in any product. Very responsive, available with short wait times, and eager to resolve your issues. There was a problem with my Dyson vacuum wand... See more

Company replied

Company details

  1. Appliance Store
  2. Hair Product Store
  3. Vacuum Cleaner Store

About Dyson Norge

Written by the company

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Om Dyson

Dyson ble grunnlagt med en idé og et ønske om å løse problemer som andre ignorerer; støvsugere som tetter seg og mister sugekraft, håndtørkere som trekker masse strøm og ikke fungerer og hårteknologi som er avhengig av høye temperaturer og fører til varmeskader.

Siden Dyson ble startet opp i England i 1993 har virksomheten vokst fra en mann og en idé til et globalt teknologi selskap med et økende antall ansatte, og et team av ingeniører og forskere i hjertet av virksomheten.

I dag selges Dysons maskiner i over 65 land. Fra trådløse støvsugere til luftrensere og hårfønere – en ny generasjon av teknologi som har funnet veien til Dyson-eiere i hele verden.

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Contact info

1.7

Bad

TrustScore 1.5 out of 5

937 reviews

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No history of asking for reviews

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1.7

All reviews

(937)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it !

Love it ! Vacuuming is fun with the V15
Easy to change parts - light (weight)
And the laser is amazing - I cAn see where I missed out before - cleanest home on the street now

April 13, 2022
Dyson Norge logo

Reply from Dyson Norge

Hi Jane!

Thank you for sharing! I agree that the Dyson makes the cleaning a lot easier and more fun.
I am happy to read that you new Dyson is living up to your expectations.

Rated 5 out of 5 stars

Like a magic

Like a magic, smart, elegant and practical.

April 12, 2022
Dyson Norge logo

Reply from Dyson Norge

Hi Maryam!

Thank you for your beautiful words! I am happy to hear that your new Dyson is magical to you!


Hope you have a nice day and feel free to contact me if there is anything else.

You can also send us a text message on WhatsApp.
http://ms.spr.ly/62042wLhtw

You can also call us on 0200125871
http://ms.spr.ly/62043wLhtb

Opening hours for our helpline: 09:00 - 18:00 Monday to Friday 09:00 - 14:00 Saturday.

Rated 1 out of 5 stars

Poor quality & expensive to replace parts

I consider Dyson a top of the range brand when it comes to vacuum cleaners and I believe the price reflects this compared to other products out there. I bought the Dyson V8 Absolute Exclusive and the battery that is an integrated part of the machine decided to stop working. Since the product is more than 2 years old (but less than 5 years) Dyson is refusing to replace the battery and expect me to pay extra for a replacement. Given the price that these vacuum cleaners cost I would expect integrated parts to last longer and be covered by more than a 2 year warranty. Not sure they are worth the money you pay for them. Customer service was also quite poor.

April 9, 2022
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Reply from Dyson Norge

Hi!

I am sorry to hear about your experience with our customer support. I do agree hat Dyson is a top range brand and should be handled as such.

I am sad to hear about the issues you had with your Dyson V8. Our cordless vacuums have a 2 year warranty meanwhile our corded vacuum is covered by a 5 years warranty.

If you ever experience an issue or a question, please let us know!


Hope you have a nice day and feel free to contact us if there is anything else.

You can also send us a text message on WhatsApp.
http://ms.spr.ly/62047wLhyZ

You can also call us on 0200125871
http://ms.spr.ly/62048wLhyw

Opening hours for our helpline: 09:00 - 18:00 Monday to Friday 09:00 - 14:00 Saturday.

Rated 1 out of 5 stars

The Dyson cordless vacuum cleaners are…

The Dyson cordless vacuum cleaners are great when they work but we have had two failing before the expiration of warranty time. Once the battery died for no reason than it was the trigger. We have been waiting over 6 months for a replacement with very little news from customer service. Overall it is a very bad experience.

March 26, 2022
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Reply from Dyson Norge

Hi Claire!

I am sorry for your experience with our customer support. If you have any issues with your machines, please send me a private message and I will help you.

I can also take a look of the status of the spare parts.


Have a wonderful weekend!

Rated 1 out of 5 stars

Horrible quality of products

Horrible quality of products:

1.
purchased humidifier (humidify plus cool), which didn't work, already having second exchange sent by dyson that doesn't work and they won't refund the money (which is 8000 nok, and I can buy 3 normal Levoit humidifiers that work wonders and put it on every floor, instead I have to spend my time to call and call customer service because they won't even bother to answer emails).

2. V10 vacuum cleaner - what a joke, plasticky wobbly parts and it just doesn't suck the dust, blows it around the house instead, doesn't matter if you put it on the highest setting - dust just flies away from it and doesn't go inside. The whole machine doesn't feel like it costs 9K, it feels like it will break any second you touch it. Applying for refund, but very sure they will offer exchange again for something that doesn't work.

3. Hairdryer - the only ok experience, but its just the overpriced hairdryer, nothing special so not worth the cost.

I love technology that helps to make life easier and I want to pay for it if it does the job and makes you happy, I honestly wanted to like dyson products, buy its just doesn't work and on top of this - crazy bad customer service. What What joke!

December 17, 2021
Rated 5 out of 5 stars

You can trust this

You can trust this. I bought air wrap and the package was perfectly packed.

November 21, 2021
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Reply from Dyson Norge

Hi Chom!

Super happy to read this. Makes us happy to hear that you are satisfied with everything from the packing of the machine to the usage of it.

Hope you have a nice day and feel free to contact me if there should be anything else.

You can also send us a text message on WhatsApp.
http://ms.spr.ly/62043kctfb

You can also call us on 0200125871
http://ms.spr.ly/62044kctfm

Opening hours for our helpline: 09:00 - 18:00 Monday to Friday 09:00 - 14:00 Saturday.

Rated 3 out of 5 stars

Alt for svakt batteri

October 19, 2021
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Reply from Dyson Norge

Hei!

Takk for at du kontaktet oss. Godt å høre at du har en Dyson og takk for tilbakemeldingen om batteriet.

Håper du får en fin dag og kontakt meg gjerne hvis det skulle være noe annet.

Du kan også sende oss en tekstmelding på WhatsApp.
http://ms.spr.ly/62043XFrzJ

Du kan også ringe oss på 0200125871
http://ms.spr.ly/62044XFrzK

Åpningstider for vår hjelpelinje: 09:00 - 18:00 mandag til fredag 09:00 - 14:00 lørdag.

Rated 1 out of 5 stars

Dyson sending empty parcels to take your money?

Ordered 3 items, only got tracking nr for one item. The 2 others was stuck in ups with missing papers. Was returned to sender after 1week, called them and asked if they could send again, after i gave them tracking nr’s ‘Return to Sender’. No, I had to wait until it’s confirmed back, so I promptly cancelled, refusing to wait ekstra couple weeks. Still waiting for my money after 1 and a half months since ordering.

January 14, 2020
Unprompted review
Show reviews in all languages. (937 reviews)

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