How Dyson has fallen I am having my second issue with a Dyson product. Oh, how the mighty have fallen. First time round, I was given a replacement product in days, with a box to return t... See more
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Purchased the Dyson hair wrap bundle and returned it via their return instructions. Product is cheap and not worth the $637.49. I kept all my receipts, tracking confirmation and email communication. S... See more
The worst customer service I have ever experienced. They always say the issue will be resolved withing 72hours and never write back to you. Took me weeks to get my return label from them and even afte... See more
One of the best support services I've ever encountered in any product. Very responsive, available with short wait times, and eager to resolve your issues. There was a problem with my Dyson vacuum wand... See more
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About Dyson Norge
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Om Dyson
Dyson ble grunnlagt med en idé og et ønske om å løse problemer som andre ignorerer; støvsugere som tetter seg og mister sugekraft, håndtørkere som trekker masse strøm og ikke fungerer og hårteknologi som er avhengig av høye temperaturer og fører til varmeskader.
Siden Dyson ble startet opp i England i 1993 har virksomheten vokst fra en mann og en idé til et globalt teknologi selskap med et økende antall ansatte, og et team av ingeniører og forskere i hjertet av virksomheten.
I dag selges Dysons maskiner i over 65 land. Fra trådløse støvsugere til luftrensere og hårfønere – en ny generasjon av teknologi som har funnet veien til Dyson-eiere i hele verden.
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Love it !
Love it ! Vacuuming is fun with the V15
Easy to change parts - light (weight)
And the laser is amazing - I cAn see where I missed out before - cleanest home on the street now

Reply from Dyson Norge
Super service
Poor quality & expensive to replace parts
I consider Dyson a top of the range brand when it comes to vacuum cleaners and I believe the price reflects this compared to other products out there. I bought the Dyson V8 Absolute Exclusive and the battery that is an integrated part of the machine decided to stop working. Since the product is more than 2 years old (but less than 5 years) Dyson is refusing to replace the battery and expect me to pay extra for a replacement. Given the price that these vacuum cleaners cost I would expect integrated parts to last longer and be covered by more than a 2 year warranty. Not sure they are worth the money you pay for them. Customer service was also quite poor.

Reply from Dyson Norge
The Dyson cordless vacuum cleaners are…
The Dyson cordless vacuum cleaners are great when they work but we have had two failing before the expiration of warranty time. Once the battery died for no reason than it was the trigger. We have been waiting over 6 months for a replacement with very little news from customer service. Overall it is a very bad experience.

Reply from Dyson Norge
Swift and speedy.
Got the battery under warranty without…
Got the battery under warranty without any hassel
Worth the money!
Horrible quality of products
Horrible quality of products:
1.
purchased humidifier (humidify plus cool), which didn't work, already having second exchange sent by dyson that doesn't work and they won't refund the money (which is 8000 nok, and I can buy 3 normal Levoit humidifiers that work wonders and put it on every floor, instead I have to spend my time to call and call customer service because they won't even bother to answer emails).
2. V10 vacuum cleaner - what a joke, plasticky wobbly parts and it just doesn't suck the dust, blows it around the house instead, doesn't matter if you put it on the highest setting - dust just flies away from it and doesn't go inside. The whole machine doesn't feel like it costs 9K, it feels like it will break any second you touch it. Applying for refund, but very sure they will offer exchange again for something that doesn't work.
3. Hairdryer - the only ok experience, but its just the overpriced hairdryer, nothing special so not worth the cost.
I love technology that helps to make life easier and I want to pay for it if it does the job and makes you happy, I honestly wanted to like dyson products, buy its just doesn't work and on top of this - crazy bad customer service. What What joke!
You can trust this
You can trust this. I bought air wrap and the package was perfectly packed.

Reply from Dyson Norge
Dyson sending empty parcels to take your money?
Ordered 3 items, only got tracking nr for one item. The 2 others was stuck in ups with missing papers. Was returned to sender after 1week, called them and asked if they could send again, after i gave them tracking nr’s ‘Return to Sender’. No, I had to wait until it’s confirmed back, so I promptly cancelled, refusing to wait ekstra couple weeks. Still waiting for my money after 1 and a half months since ordering.
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