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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as great, amazing, and enhancing the look of their cars. Many people also praise the customer service for being helpful, responsive, and providing good communication. However, some customers were dissatisfied with the product's fit, noting issues like incorrect cutouts, loose fit, or the product not fitting their car at all. There were also mentions of late deliveries and discrepancies between the product description and the actual material received, particularly regarding "Nappa leather" being synthetic.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the high quality, luxurious feel,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are highly satisfied with the product's... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers experienced long shipping times, with... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and even ordered... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers found the service very helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Cover material is very nice. The fit was just ok. I couldn’t tuck the seats around the plastic edge. No cut outs for the seat adjustments like lever and up down buttons. No cutout on the back head re... See more

Company replied

Rated 3 out of 5 stars

No slit in the front seat covers for seat belt holder. Had to put the strap that holds the seat belt to the seat under the cover. Other than that no problem

Rated 5 out of 5 stars

I am really pleased with the quality of seat cover I purchased for my Ford Mustang convertible. Although no installation instructions were provided, putting the seat covers on the seats was intuitive... See more


Company details

  1. Auto Accessories Wholesaler

Written by the company

DZX Cover, operating under Dezhixing Group Holding Limited, is a premier accessories shop dedicated to enhancing your driving experience. Established in 2021, we have swiftly become a trusted name in the aftermarket car accessories industry. Specializing in custom seat covers for various car brands, including Tesla, Honda, HYD, BMW, and more, we take pride in providing high-quality, tailor-made solutions for automotive enthusiasts worldwide.


Contact info

3.9

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

paid for my order 3 months ago still…

paid for my order 3 months ago still have not received

December 2, 2025
DZX Cover logo

Reply from DZX Cover

Hi,AG,

Thanks your message ,Becasue this is a custom product and ship by sea shipping . it needs take some time ,I have checked the shipping for you , Estimated delivery time:
2026-01-19 - 2026-01-19
Please keep your phone available then .
any questions pls free free contact us: support@dzxcover.com
Thank you
DZX Cover

Rated 5 out of 5 stars

I love my seat covers

I love my seat covers! They exceeded my expectations. Beautiful craftsmanship , the color is just what I’d hoped. Quality material to last many years. Customer service was always available to answer questions. I highly recommend their product for quality, good communication. Thank you again for this product. Very pleased

January 13, 2026
Unprompted review
Rated 2 out of 5 stars

Shipping will take >6wewks

There is no mention on your website, and there was no mention at time of ordering about expected production or shipping time. I ordered seat covers on Sept 10. 12 days later I reached out by email to request an update & Lily replied that production time is 7 days —this was very ambiguous.

19 days after ordering I received a notice on 9/29 that my item was shipped.

27 days after ordering I emailed again to state there was no tracking information and again Lily replied ambiguously : ‘ Hi friend,Your order is on its way and will arrive soon. Please be patient.’

33 days after ordering I emailed again to again request tracking info. Finally I received an explanation in broken English: ’ Because the seat cover is making from China Around 7 days and shipped by sea shipping need 20-30 days.’

43 days after ordering I received my item. It was as described but had more covers than needed which made me frustrated to have paid for unneeded materials.

Your company does not provide expectations for shipping time, and your customer service emails were reasonably prompt but were misleading and written in near incomprehensible language.

The seat covers are working adequately at this time.

Please address the above website info, shipping info at time of ordering, and poor customer service for future customers.

September 29, 2025
Rated 4 out of 5 stars

Great Seat Covers :)

Hello, i just installed my seat covers on my 2021 Mercedes CLA 35 AMG everything came out great. Great seat covers and i am very HAPPY!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Leaks like crazy

Leaks like crazy after 2 hour professional install
This thing looks nice but is far from waterproof, what a joke

August 16, 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom

can you take a picture or video and email us: support@dzxcover.com

we will be happy to sovle it .
Thanks
DZX Cover

Rated 2 out of 5 stars

Won't let me return

August 20, 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom

can you take a picture or video and email us: support@dzxcover.com

we will be happy to sovle it .
Thanks
DZX Cover

Rated 5 out of 5 stars

I love my new covers

I love my new covers. good quality, color arrived exactly which I ordered and matched with that one which o saw on web site. communication with support team was amazing. they always responded fast . I received my covers during 30 days

August 10, 2025
Rated 4 out of 5 stars

Concerned

Unfortunately, because of all the internet scams I was very concerned about the fact that my order was not showing up in the system as shipped. I contacted DZX and they were very prompt with their response to why the shipment did not show up. That just made me more uneasy and only because of other companies taking advantage of online orders. Long story short, I continued to ask questions and DZX continued to respond politely and patiently to my uneasiness about my order and the possibility that it was not legit. I received my order, and the seat covers are of very good quality. Maybe DZX could reach out to its customers if the order is taking longer than the time mentioned on the site and also if they could make sure that shipping is explained for those of us that may be uneasy with ordering online due to fraud.

August 4, 2025
Rated 5 out of 5 stars

Audi A3 nappa seat covers

The DZX seat covers are amazing. They fit perfectly, very comfortable, I love the colour, and the quality is as good as the original seats. Would highly recommended for anyone looking to upgrade their Audi's interior.

July 14, 2025
Rated 5 out of 5 stars

Makes my Ford Mustang look Great!

I am really pleased with the quality of seat cover I purchased for my Ford Mustang convertible. Although no installation instructions were provided, putting the seat covers on the seats was intuitive enough to do on my own in about 30-45 minutes. They really enhanced the look of the car. The only thing was it took more than 8 weeks to arrive, but that is not the fault of company, just the slow transit of the boats across the ocean. I recommend they have an option for expedited shipments. But seriously, this was a good product for the price and I would buy it again.

July 1, 2025

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