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Rated 1 out of 5 stars

E Bay said they step in with items but they don’t. I bought a faulty electrical hand held steamer which scalded my hand when using but the seller refused the refund maybe because it was over one mon... See more

Rated 1 out of 5 stars

I was after some lipsomal so I seen a company called COVplus Mart (8875) selling lipsomal vit c sachets . Priced at £31.60 for 30 days supply but these con artists sent a package containg 14 days supp... See more

Rated 1 out of 5 stars

I need to talk to a customer service person not a robot, I’m sick of emailing eBay to get paid out as I have over £100 from a dress I sold, I’ve done everything eBay have told me to do via app, but st... See more

Rated 3 out of 5 stars

I've been using E Bay for years but in the last six months have been having problems with items not being delivered. One never showed up and the seller said it had been delivered but no email from Roy... See more

1.3

Bad

TrustScore 1.5 out of 5

164 reviews

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No history of asking for reviews

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1.3

All reviews

(164)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ebay Watch Authentications - Frauds

I bought a Rolex from an Ebay seller that was authenticated by Ebay. 12 months later I am trying to sell the same watch exactly as I bought it and Ebay say they can't authenticate it.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

No real protection…

Money back is a joke after talking to AI for what seemed like a week got a call from an agent spent 10 minutes going through how I never received goods which their seller also confirmed on their own message board. Said I could claim in a few days the time stated was up & the sellers wanted another 4 working days before looking at it. under £10 pounds just wrote it of will never buy from platform again all for seller not buyer.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Used e bay for years and halls always…

Used e bay for years and halls always been good for buyer protection however I purchased ivermectin off of eBay recently and it’s fake tried to resolve through seller %20 discount for a fake product that could potentially kill my horses
EBay’s response it ain’t breaking any rules
Amazon from now on

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Who knew!!

So I won’t use e bay again as I’ve been informed by a customer service agent that it’s perfectly acceptable for the item you are buying or think you are buying to be completely different from any picture or information used. So basically it’s a “unlucky dip” 😡 (ex e bay user)

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Should be re named FEE-BAY

Should be re named FEE-BAY
Like Amazon a cancer to the planet ..people selling fake goods left right and centre , treating sellers like garbage.
The seller fees are OMG.........
And just try to go onto their live chat area and try to discuss anything, its like being dealt with by a special needs group .... your just a shambles.
There is a reason trustpilot is rammed with adverse feedback for E Bay ...and a reason why sellers are leaving the selling platform by the thousands weekly ...you are a dreadful company

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a E CHARGER for my new all…

Bought a E CHARGER for my new all Electric car. Good price Good reviews and delivery 👌. Costed a extra £1300 for installation etc. Working great. Then e bay sent a email telling me that the charger has faulty including a danger to heath. That sent alarm bells ringing. So I followed e bay advice to the letter. Contacted the seller for a refund and return. No reply. Sent copy of letter, no reply. Then on e bays advice opened a complaint. E bay decided in favour of the Seller. Informed me that the time had expired for any refund and return. That the seller was right and I wrong!. I put it to e bay that my actions were on advice from them. Of course time had expired..... but they didn't answer.

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent sale of fake and defective…

Fraudulent sale of fake and defective air pod pros reported to e bay as such. E bay response was Tharp the advertised sale was within their guidelines and therefore rejected my claim. Conclusion is that selling items fraudulently on e bay is within policy.

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Sort yourself out

Trying to buy something and that stupid prove you are human does not work and then you go on that live chat that is a total waste of time

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Beware. Ordering from e-bay. They don't declare potential import duty charges.

I ordered a Schatz clock from e-bay. The Google chrome website gave me lots of options for the same clock so I chose e-bay as I use them frequently. The price was competetive but not overly so. delivery was scheduled for the 13-18the December. On 20th december I got a letter fromParcel Post requiring£77.20 in duty & other chrged. When I bought it there was no mention of the supplier being based in the EU indeed the only location reference was London. There was also no menton of there being a liability for impoprt duties. It has now become by far the most expensive of the options shown on Chrome. My message is don't use e-bay. They did not highlight thie consequent liabilty and I have encountered this before. I regard this as exceptionally sharp practice.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

Purchase 300 ties from diy uk size…

Purchase 300 ties from diy uk size 430x4.8 on 2nd of November Received 247 price £27.57 have sent 7/ emails no reply e bay say wait until 13th November the items came in sealed grey bag on opening 1 pack of 100 ties only had 47 who ever packed the order must have notice shortfall unless they tamper with orders before packing and posting we do not think they expect customers to check delivery/s you think about it they do this on numerous times not a bad money making scam just dont trust E BAY SELLER diy uk

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a electric heater from…

Bought a electric heater from healthmagasin1
A doggy company
Warning:- STAY AWAY NEVER USE IT OR YOU WILL REGRET IT
REVIEWS ARE THE PROOF
CHECK IT OUT
FURTHER GENUINE REMINDER
NEVER NEVER EVER EVER BUY ANYTHING FROM THIS COMPANY
VERY SHOCKED HOW EBAY IS CONDUCTING BUSINESS WITH THIS TERRIBLE COMPANY

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

I bought an item that isnt fit for…

I bought an item that isnt fit for purpose and have been trying to return it for a refund and to talk to an agent but the process is impossible it just keeps returning to the same questions the process is complete rubbish and not at all helpful.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Tried to contact ebay to make a…

Tried to contact ebay to make a complaint about ebay but there is no way to complain. For one item they cancelled a sale/order without letting me know and for another item when I accepted an offer (twice within the 24hours) it was not recorded and therefore it expired, I think it is time another marketplace.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

KEEP AWAY IF YOU HAVE ANY SENSE !!!

Further to my last comment where they closed my perfectly run account they suspended for god knows what reason which they wont say?? ive broken no laws or e bay policies yet still shut me down
I spoke to an advisor who said my account would be reinstated in 24hrs as done nothing wrong but instead they locked me out so i cant even sign in ?? They have £780 of my money which hasnt been released and cant even see whats happening with it fees are paid at source everything delivered no return requests etc etc etc but still keeping my funds ??? Seems they are trying to steal it i cant even call them .this is a seriously corrupt dodgy company who treat good sellers with utter contempt so plz be aware they arent as good as they make out on the tv ads not even close they drive sellers nuts .stay away if you have any sense

August 1, 2024
Unprompted review

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