e-courses4you Reviews 

284
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchased the Microsoft Project Programme a couple of weeks ago just before going on holiday but realized after it was installed on my laptop that I had bought the wrong one. Emailed e-courses4you st... See more

Rated 5 out of 5 stars

After two more contacts about the installation routine everything was OK. Office 2019 H&B runs great. After an update, the language was changed to "GERMAN" and everyone is happy. Can work great with m... See more

Rated 5 out of 5 stars

Spoke to Ben about 1year 6 months ago about some cyber security course, didn’t end up doing any courses at the time due to personal reasons. Called Ben up 3 days ago and spoke again with him very help... See more

Rated 5 out of 5 stars

I've dealt with 'e-courses 4 u' on two occasions, and both times, the staff have been extremely helpful, particularly Luke..... They've found the right course at the right price, they took into consid... See more

Company details

  1. Educational Institution

Information provided by various external sources

E-Courses4You was created to bring talented, certified, businesses and instructors from all over the world to share and impart their knowledge with you, our valued student. Once a course is taken with E-Courses4You, our instructors are on standby to answer any questions you may have about the training. We also stay in touch with you, motivate, encourage and advise you so that you finish your training in good time. We understand that our students take our courses to achieve an outcome, be it to climb a career ladder, start a new business or achieve optimal health, well, our dedicated team of professionals are here to help you achieve that goal, every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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4.8

All reviews

(284)

8 reviews in the last 12 months

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Rated 4 out of 5 stars

Ms Kelly was very…

Ms Kelly was very approachable,friendly,kind and supportive. I appreciated her effort into recovering fully the issue I adressed. I purchased a voucher for one of the courses and somehow the supplier took that course off the platform so they weren t able to offer it to me anymore so i was really sad that i couldn t study that courses,however ecourses4you made sure that i got in exchange for that course 3 courses in return to make up for the great content my previous one was having. Thank you ecourses4you for making an effort,appreciating and respecting your customers.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Started with an issue ended up a…

Started with an issue ended up a solution!

Had a problem accessing my course and was a bit worried at first due to the delay in email responses. However, rung the support line and had fantastic customer service from there. The problem has been sorted and I'm really looking forward to starting my course through the company.

Thanks to Ben for his prompt response and fix!

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I had no problem receiving or logging into my course. After about two months after starting my course, I contacted Ben who kindly helped me set up my student discount. He was super helpful and had me all set up on the same day. I highly recommend them.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great prices and support.

Great prices and support.

I purchased a course and did not initially get a response within the promised 48 hours. I contacted the team via phone and had my access sorted very quickly.

The prices are competitive and the course was well structured and easy to set up.

Satisfied with the purchase.

October 20, 2020
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, awful service! Paid for a review in August and I was unable to download or access it. I then contacted them only to be told someone would get back to me in 7-14 working days. After 14 working days I was then contacted to be told to wait 2-3 weeks for someone to look at it. 2 months later I have just been informed that they can’t offer the course and that I need to try and recover the money from the vendor! Absolutely awful service.

October 15, 2020
Unprompted review
e-courses4you logo

Reply from e-courses4you

Hello Brendon,
This is a very unfortunate situation and as explained in the email that was sent yesterday, we have done everything we can do get this sorted for you. There will be no issue getting your £7 back from Wowcher but we understand that it is a frustrating process to deal with.

Regards
E-Courses4You support Team

Rated 1 out of 5 stars

Shoddy support and no customer service !!!

I have had ok support initially to my issue where my course content was'nt available. The delays in communication are an absolute nightmare however, I don't understand how a business can run taking 7-10 business days to respond to each email.
I was promised new logins and access to course content via email on the 29th September 2020. As of the 14th October I have not had so much as an autoresponse reply to the follow up email queries which I have sent and the phone lines go unanswered. This is looking more and more a shambles and a wasted investment in education.

19th October update , It seems to be going from bad to worse .... I have at least finally received a response suggesting that i now try to recover my money and the course can no longer be on offer . The levels of service are just non- existant. Do not waste any time and money here , you will just be frustrated and disappointed!!!

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

Shoddy and unprofessional....

...............some do say. I have been pointlessly corresponding with this bunch for months. AVOID like the plague - my last email to them dated 05/10:

Hello Kelly.

This has been an extremely frustrating experience from the start; whether it is numerous calls to your colleague to first detail a log in issue to the time lapse between correspondence to being fobbed off to third parties only for you to eventually come back to me seemingly disregarding previous correspondence.
I will reiterate that I cannot log into the course - see attached from today.

I will reiterate that I have not completed any of your course even though I have been told many times that I have.
I will not be corresponding to third parties.

October 14, 2020
Unprompted review
e-courses4you logo

Reply from e-courses4you

Hello Sajid,
You have access to the course that you purchased through Wowcher. The course was moved to a new platform and was also updated but you still have your 5 courses. If you need your log ins sent again we are more than happy to arrange this for you.

Regards,
E-Courses4You Support Team

Rated 5 out of 5 stars

10/10 Customer Service, Course Content, and Prices

I purchased a Python course and didn't receive my login details within the 48 hour window. I sent an email, and an administration manager immediately returned my email with login details. All questions I had and further support I required were addressed incredibly professionally and quickly by the same correspondent, adding a personable feel to the exceptional customer service at e-courses4you.
The content is fast-paced and structured, which is good for my style of learning, as I feel I am progressing quickly with the course, and achieving milestone goals that keep me motivated. The content is easy to follow due to excellent explanations.
Finally, the pricing is excellent considering the number of hours worth of study material and the opportunity to gain a skill at the end! I'd pay considerably more for an Xbox game than for my course, and would have a lot less to show for it!

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

It’s great!

Online courses are a great way for you to learn without leaving your home. For people like me, who don't have a lot of time, it's great.

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

No customer service

Purchase a course and after 17 days still awaiting my access. If I send an email to enquire I get the same automated email to wait for 7 days. Absolutely pathetic!!

October 5, 2020
Unprompted review
e-courses4you logo

Reply from e-courses4you

Hello Thinus,

Thank you for your review. Please check your inbox for a reply from us. We do apologise for the waiting time to get a response, we are extremely busy at the moment and your email was replied to on the 29th September.
We do sincerely apologise for any inconvenience caused.
Regards,
E-courses4You Support Team

Rated 5 out of 5 stars

Excellent Service

I have purchased several course from e-courses4you.

I would highly recommended them as a business. Always very helpful. Great customer service and value for money.

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

UNTRUSTWORTHY

I purchased a Groupon Voucher for
"e-Courses4you - Nine-Course Business Administration Bundle". The Voucher expires 31st December 2020. When I go to Redeem Voucher, it says, Voucher expired!! MAY I PLEASE GET A REFUND?!

September 28, 2020
Unprompted review
e-courses4you logo

Reply from e-courses4you

Hi Cathy,

I am sorry to hear that you have been unable to redeem your voucher code that you had purchased through Groupon.
Sadly, we have had some problems with one of our course developers and this course can no longer be automatically set up, hence why we had to expire the vouchers and set these up manually.
For a full refund please contact Groupon as the purchase was made through them.
We apologise for any inconvenience caused.
Regards,
E-courses4You Support Team

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