E-Go Bike Reviews 395

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be very well put together, with minimal user assembly required. Many miles to be done next week, I'm sure, when we take them to Northumberland for their first proper test. So far I'm very impressed, and very happy.

Super speedy delivery and instructions on assembly given before hand.

Excellent service all round. I had several queries ahead of my purchase decision which were answered promptly. The bike arrived safely in good packaging. It had it first run out at the weekend 20km to put it through its paces and I pleased to sayI'm very pleased with my purchase.

Very helpful,quick delivery and bikes are great so far

Bought 2 x E-Go Max+ bikes after spending a very long time looking for the right bike online. I got caught up and generally confused with all the different options out there, folding, non folding, size, wheel size, motor size, etc, etc. I was a bit sceptical about buying an e bike without ever having tried one out.
Eventually I took the plunge and got 2x E-Go Max+. . . . . Wow!!! They are truly amazing. Great looking and a quality made product too. Followed up by great customer service with an instant response time.
I needn't have worried about the weight of the bike or the fat tyres and wheels either. . . .
I am 6ft, "middle aged" and 100kg. . . These have instantly put the fun back into cycling for me. I can ride it like a normal bike if I'm feeling fit or have pedal assist if I'm not but most importantly for me they have made going out on the bikes enjoyable again. It doesn't have to be about being "lazy" as a friend put it, I think he's just jealous :-) there's no more boring trips, we go further than before and if we want to we can get there quicker and enjoy every second. When we're done, they fold up and go in the back of our camper van and then off we go again. Best purchase and lifestyle change I've made in a long time!!!
If you're not sure weather to take the plunge. . . . then my advice is, just go for it!!!!

Excellent customer service.
Very happy with my bike and all the help received with set up and aftercare.
This company were quick to deliver and to to respond to any questions. A big
thank you Glen and the team.

Well worth the 5 stars the advice by the staff was really helpful good communication through the transaction and the product is really well built with all the safety features required of a folding bike delivery was very speedy item well packed. Only problem mudguards a bit fiddly but kept me entertained for an hour or more. Would highly recommend

Great customer service. My bike arrived in the North of Scotland very quickly in spite of a bank holiday weekend.
Support to affix the rear mudgyard available even after 8.00 in the evening. Have only had my bike a couple of days but very happy with it.

Purchased e-go Max bundle, order placed on a Thursday and bikes delivered fully assembled the following Monday. Did online chat with Glenn at e-go who answered any questions I had, ordering was straightforward and I was updated with delivery status, even given a one hour time slot on expected delivery ETA.
After delivery one of bikes needed a couple of minor adjustments again online chat advice provided by Glenn soon sorted things out. Very pleased with the bikes and excellent service from Glenn and team at e-go.

It’s my second e-go so love the bike and the order came quickly and I really like the lighter version. But I wasn’t aware that I’d have to finish attaching the mudguards and lights etc so that was fiddly and took most of the morning.

Ordered an ex demo e-go bike via my works cycle scheme and it arrived next day! Had a play then did an 8mile bike ride that weekend and was fab!!! Easily got up a steep hill but then I fell off on the level - before my next trip out decided best read the manual properly and discovered it had cruise mode where you don't even have to pedal once you've got to a speed you wish to maintain (tested this on Blackpool prom - nice and flat!) totally love the bike and easy to fold once I'd watched uTube video. Brilliant bike so easy to use - just read manual and watch video then again properly just to be sure - saves getting covered in bruises 😂

Purchase of bike storage bags, and thumb throttles for our two E-Go max+ bikes. Excellent service as always from Glenn and the team, a pleasure doing more business with you.

Very helpful company.Everything arrives pronto.A pleasure to deal with.

I've had excellent customer service from Glenn at e-go bikes. I have done over fifty miles so far on the e-go max its great fun. I have all so found that on the flat I can cycle like a normal bike.The battery power up the hills is really good.I'm 78 if your a older person thinking about buying a electric bike .

Fantastic bikes (Max bundle). Bit heavier than expected but go like the clappers! Bought two and one of the derailleur cages was bent in transit but soon straightened and adjusted so all good. Bikes were despatched immediately and came next day. Would highly recommend.

Very pleased with our max bikes which we've had for nearly a week.. Here in west Wales it's quite hilly and the bikes cope well with this. We've fitted the pet carrier to the front of one for our little Jack Russell who loves it. Thanks for the excellent and efficient service too! This is my third ebike and great to have a more powerful battery that goes so much further. Looking forward to more adventures on our e-go max bikes.

Excellent service, delivered as requested. Nice bike. what's not to like.

My wife has an e-go lite and I have a Max+
The people at e-go are quick to reply and are very helpful.

The e-go lite has been great, no issues at all. Brakes need regular tightening, but the bike is light, folds small and build quality is great. Really good for a short person too.

My bike has also been great when its working.
I did get a puncture in the 4inch tyres in the first 2 weeks of ownership.. and found that the huge tyres have basically zero puncture protection or much thickness. So probably worth spending a bit to add some tyre protection on the inside.

My front brake pads bedded in nicely, but my rear pads got worse and very very loud. I let ego know, and they immediately sent me 4 new pads, great service for something out of warranty.

The team have been helpful resolving any warnings and questions I had throughout the last few months. Thanks for the support.

Awesome

I looked at a few folding e bikes, i was concerned that they had small wheels so would be a nightmare in ruts / potholes etc.

I then saw the e-go max + fat tyre version, ordered and have no regrets, comfortable, mean looks and glides over bumps and is really accomplished off road, went through some very wet and muddy sections around Centre Parcs and also made my day to day commute to the car park a pleasure.

Fits in my Golf R with seats up, hiddent from view, it ticks all the boxes, shame we are stuck with 250W, i can imagine the USA version is great fun with 1000W!

Excellent all round service, support and door open if any further queries. Thank you for the great customer experience.