E Housing Real Estate Reviews 

8
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TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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4.3

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(8)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Padme is awesome!

Padme made moving back to Tokyo way less stressful than I expected. She found me a really nice place within walking distance of my school, and it was even under my budget. My visa paperwork got delayed like a lot of other students this year, so my arrival date kept changing, but she was very kind and understanding and still got me approved and set up really quickly and somehow made it all work and got me the place I wanted! She also handled all my utilities for when I arrived and explained the contract in both English and Japanese so I actually understood what I was signing. She answered every question I had, and her replies were always very quick, kind and helpful! She also even checked in after I moved in multiple times to make sure everything was set, which I really appreciated as I still had a few questions about things unrelated to rent like getting other day to day things for life you need in Japan set up, that she happily awnsers. I will definitely be recommending her to anyone I know moving into an apartment, especially international students !

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Padme. She was very kind, helpful, and patient throughout the whole process of finding my apartment in Tokyo. I’m very happy with my new apartment and really appreciate all her help. I would definitely recommend her!

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Padme. She was extremely helpful throughout the entire process and always responded quickly and professionally to my questions and requests.

Her support made the process of finding and moving into my new apartment much easier and less stressful. She was attentive, kind, and genuinely willing to help whenever I needed assistance.

The service was excellent from start to finish, and I truly appreciate all the support Padme provided. I would definitely recommend her to anyone looking for a reliable and helpful real estate agent in Japan.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lea was incredibly helpful

Lea Kawashima was incredibly helpful throughout my apartment search in Tokyo. She was always responsive and extremely easy to communicate with. She is fluent in English and Japanese which made the entire process very easy to understand.

She did a great job explaining everything clearly and was also very flexible with scheduling and made sure I had multiple good options to consider.

As someone navigating the rental process in Japan, I really appreciated how patient and supportive Lea was from start to finish. I would definitely recommend her to anyone looking for an apartment in Tokyo.

5/5 experience!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional agent - E-Housing!

My wife and I were moving to Tokyo and we were looking out for an agent to find an apartment quickly since our temporary accommodation was only for a month. Thankfully, I found e-housing and their agent, Padme who was in touch with me while I was in India and ensured that I was kept upto date with all the listings as per my liking and the processes that we had to follow. As soon as we landed in Tokyo, Padme was constantly in touch and setup a house viewing within a week which helped us narrow down a great property within a week! We had some payment issues due to cross border restrictions with our Indian bank and Padme kept the landlord informed several times going the extra mile. Thankfully, were able to sort it out in time with Padme's idea and a huge shoutout to Padme for dealing with this situation! We will always remember your helping hand! :)
I highly recommend e-housing and Padme as your agent if you're moving to Tokyo!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, Online, and Stress-Free Renting with E-Housing

My agent, Padme, was super attentive and always explained everything patiently, answering every single question I had about renting an apartment in Japan.
Actually,we had been looking for an apartment for four months, and we kept in touch the entire time. Since E-Housing is a platform exclusively for foreign renters, I never had to worry about whether an apartment was available for foreigners. Unlike other companies, I didn't have to visit a physical office for hours only to end up applying for the apartment on my own. Instead, Padme helped me through the entire application process—from start to finish—making it possible for me to sign the contract with the landlord.

Because everything was in English and handled entirely online, Padme made the room application process so much easier. She is incredibly smart, always attentive, and easily one of the best agents I have ever met.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Lea at E-Housing. She was friendly, patient, and professional. I had limited knowledge of life in Japan and thus was initially uncertain about some of my preferences, Lea showed me a range of properties and refined the search with my feedback. She was also fast with communication and very accommodating for my schedule. Unfortunately I did not pass the screening for my ideal apartment and settled for a back-up choice with another agent, but I am very grateful for the excellent assistance provided by Lea and would highly recommend her.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with victor

I had a great experience with E-Housing. Victor was very helpful throughout the whole process, from finding the apartment to completing the contract and moving in. He was always responsive, friendly, and made everything much easier for me. I really appreciate all his help and would definitely recommend Victor and E-Housing to anyone looking for an apartment in Japan.

August 25, 2026
Unprompted review

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