InTheZone Electric Mobility Reviews 37

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I recently purchased a scooter and had a great experience from start to finish. The team guided me really well throughout the entire process, from the moment I made the purchase to the final assem... See more

Company replied

Rated 5 out of 5 stars

First class assistant when choosing my bike even though they didn't have the color i wanted they put me right on the things I needed for cycling very happy to recommend them and fast tracked... See more

Company replied

Rated 5 out of 5 stars

My Eahora M1PS arrived quickly and in perfect condition. The Eahora team's customer service was top-notch, answering all my questions promptly. This e-motorcycle is a beast! The power is incredible, a... See more

Company replied

Rated 1 out of 5 stars

My experience was very bad. I made a purchase and then received a message saying that the item was not available, and they suggested that I choose another one and pay the difference. I asked for a... See more

Company replied

Company details

  1. Motor Scooter Dealer
  2. Bike Accessories Store
  3. Outdoor Sports Store

Written by the company

Rev your soul with InTheZone! 🇮🇪🇪🇺🇺🇸🇬🇧 ⚡ We're not your average cycle shop - we're the electric cavalry, bringing badass e-bikes, scooters, skateboards, AND chopper motorcycles straight to your doorstep across the globe! Gear up at our local warehouse and unleash the electric beast within! #ElectricMobility⚡️ #ireland #uk #usa #europeanunion Humm Financing is Available for Ireland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37 reviews

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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I had a great experience buying my scooter. The assembly was easy thanks to the clear guidance I received from start to finish. I’m extremely happy and would definitely buy from them again

I recently purchased a scooter and had a great experience from start to finish. The team guided me really well throughout the entire process, from the moment I made the purchase to the final assembly.

The setup was very easy, especially thanks to the clear instructions and support I received. Everything went smoothly, and I felt confident putting it together.

I’m extremely happy with my scooter and the overall service. I would definitely buy from them again without thinking twice. Highly recommended!

April 1, 2026
Unprompted review
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Hi Caroline,

Thank you so much for your kind review. We’re really glad to hear you had a great experience from purchase to assembly, and that our guidance helped make the setup process smooth and easy. It means a lot to us that you’re happy with your scooter and our service. We truly appreciate your support and look forward to assisting you again in the future.

InTheZone Team

Rated 5 out of 5 stars

First class assistant when choosing …

First class assistant when choosing my bike even though they didn't have the color i wanted they put me right on the things I needed for cycling very happy to recommend them and fast tracked delivery also thanks guys

March 23, 2026
Unprompted review
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Hi Sean,

Thank you very much for your support. We’re glad we could help you choose the right bike and get it delivered quickly. We really appreciate your recommendation..

InTheZone Team

Rated 5 out of 5 stars

The shipping was ultra fast the…

The shipping was ultra fast the escooters and ebikes are amazing and the support is very friendly

March 10, 2026
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Hi Orlando,

Thank you very much for your fantastic review! ⭐⭐⭐⭐⭐

We’re really happy to hear that the delivery to Germany was ultra fast and that you’re enjoying your KuKirin G4. It’s an incredible scooter and we’re glad it’s living up to your expectations.

Your kind words about our customer support also mean a lot to us. At INTHEZONE Electric Mobility, we always aim to provide not only powerful e-bikes and e-scooters, but also a friendly and reliable experience for every rider.

Enjoy the ride and stay safe on the road! ⚡🛴

Warm regards,
INTHEZONE Electric Mobility Team

Rated 5 out of 5 stars

Easy to deal with and my bike even…

Easy to deal with and my bike even arrived before the scheduled delivery date. Second bike ive bought off INTHEZONE since July and always had a good experience.

February 11, 2026
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Hi Shane,

Thanks a lot for the great feedback — we really appreciate you coming back to INTHEZONE for your second bike!

It’s fantastic to hear that everything went smoothly again and that your Vipcoo H3 Dirt Bike even arrived earlier than expected. We always do our best to make the whole experience simple, fast, and reliable for our customers here in Ireland and across Europe.

Your continued trust means a lot to us. Enjoy the new ride, and we hope the H3 brings you plenty of fun out on the trails! ⚡🏍️

All the best,
INTHEZONE Team

Rated 2 out of 5 stars

They wouldn’t gave me any updates about…

They wouldn’t gave me any updates about my shipment for almost a whole week worst shipping experience I had customer service was excellent though everything else poor shipping though

January 29, 2026
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Dear Umar Malik

We confirm that your tracking information was provided within 5 business days, in full compliance with our shipping policy. Throughout the process, our team acted professionally and within the stated terms. For future purchases with any company, we kindly recommend reviewing shipping policies in advance to avoid unnecessary stress or misunderstandings. Our aim is to maintain a respectful and professional environment for all customers.

Shipping policy: https://e-inthezone.com/pages/shipping-information

Kind regards,
The InTheZone Team

Rated 5 out of 5 stars

Purchase seemed straight forward

Purchase seemed straight forward and I was emailed pretty quick about the order confirmation, I did honestly think I lacked for the upgraded battery with the scooter however the shipment says standard battery but other than that the experience has been pretty good

December 26, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Dear Jamie,

Thank you very much for taking the time to share your experience with us. We’re delighted to hear that your purchase process was straightforward and that you received your order confirmation promptly.

Regarding the battery, our team will be happy to review this with you to ensure everything matches your order. Please feel free to contact us directly so we can assist further.

We truly appreciate your kind words and your trust in InTheZone. It means a lot to us.

Kind regards,
The InTheZone Team

Rated 5 out of 5 stars

It's very easy I've use gotten 2…

It's very easy I've gotten 2 scooters and two bikes and no problems the last bike ran for 4 years in hall rain and snow and it is still going just ordered a new bike so hopefully this continues I shell follow up when it arrives......

December 9, 2025
Rated 5 out of 5 stars

This bike is awesome..

This bike is awesome..

November 12, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Dear Christopher,

We appreciate your feedback.

Enjoy your ride!

Aidan, InTheZone Customer Service Team

Rated 1 out of 5 stars

My experience was very bad

My experience was very bad. I made a purchase and then received a message saying that the item was not available, and they suggested that I choose another one and pay the difference.
I asked for a better bike and requested a discount for this new model since it was their mistake, but they didn’t accept it.
They told me that the scooter would be shipped from Poland, but it has already been 12 days and I still haven’t received anything.
I’m very disappointed with this situation.

October 4, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Dear Vitor,

Thank you for taking the time to share your feedback, and we sincerely apologise for any frustration you experienced during your order process.

After reviewing our full correspondence, we would like to clarify the situation to ensure full transparency:

When your original model (Kukirin C1 Pro) temporarily went out of stock, we immediately contacted you to offer an alternative model or a full refund.

You then requested a possible discount on the Engwe M20, which we explained could not be applied as it belongs to a higher price category.

Shortly after, we received confirmation from our Polish distributor that the Kukirin C1 Pro could be supplied. You confirmed in writing that you were happy to proceed with that original model.

From that point, your order was processed according to our Shipping Policy, which outlines Shipping Grade Delivery standards — typically 4–5 business days handling time, followed by 5–7 business days for delivery, depending on the carrier’s schedule and regional logistics.

We understand that waiting can be frustrating, and we truly regret any inconvenience caused. However, your order has been handled strictly according to our published shipping procedures, which you can review here:

👉 https://e-inthezone.com/pages/shipping-information

Please rest assured that we are in contact with the distributor and can request a tracking update for you at any time.

We appreciate your patience and understanding, and we remain fully committed to ensuring you receive your order as quickly as possible.

Warm regards,
InTheZone Customer Care Team

InTheZone Electric Mobility Limited
help@e-inthezone.com

www.e-inthezone.com

Rated 5 out of 5 stars

Great service and solid e-bike

The sugar spicy bodysuit is amazing, the quality of it is just beyond great. I’ve tried many bodysuits, fajas, corsets from other brands, and this has honestly given me the best result than any of those.. it’s a extremely comfortable, the most comfortable shape wear I’ve ever tried. Absolutely worth the money and would definitely recommend and purchase again.

September 10, 2025
Rated 5 out of 5 stars

Kukirin Scooter

Great purchase, I ordered the Kukirin A1 & had full documentation to assemble it from the Inthezone support. I recommend the company.

July 30, 2025
Unprompted review
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you for your great feedback! 🌟
We’re glad to hear your Kukirin A1 arrived safely and that our support team helped make the setup easy. Enjoy your new scooter and thanks for recommending us! ⚡🛴

Rated 5 out of 5 stars

I discovered Inthezone through social…

I discovered Inthezone through social media. The website was very informative, and the user videos made my decision much easier. The scooter arrived quickly, and I received full support to assemble it. I highly recommend it.

August 8, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you for your kind words and recommendation!
We’re delighted that our social media and website helped you choose the right scooter, and even happier to know your delivery and setup went smoothly. Enjoy the ride and welcome to the Inthezone community! ⚡🛴

Rated 5 out of 5 stars

Just received my Yume X11+ and I am…

Just received my Yume X11+ and I am very satisfied with the product. Delivered in time same day as it was expected,the packaging was next level with all the accessories they send me with,quality is amazing. Overall I’m very satisfied and I highly recommend INTHEZONE ELECTRIC MOBILITY ⭐️⭐️⭐️⭐️⭐️

June 25, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you so much for your amazing 5-star review!
We’re thrilled to hear that your Yume X11+ arrived on time and that you’re impressed with the quality and packaging. Enjoy every ride — and thank you for recommending InTheZone Electric Mobility!

Rated 5 out of 5 stars

the best company in Ireland

the best company in Ireland, good contact, nice service, and most importantly fast shipping. I recommend, all other companies should follow your example, thank you

June 6, 2025
Rated 5 out of 5 stars

Solid scooter for daily commutes!

Been using the KuKirin G4 for a couple weeks now and it’s been class for getting around Dublin. Great speed, solid build, and makes my daily commute way quicker and way more fun. Shipping was fast, no delays, and the scooter came well packed. What helped me decide was honestly the website Inthezone had all the details laid out, easy to compare models, and loads of options to choose from. Made the whole decision process simple. No regrets great value for the price and perfect for city life!

April 17, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thanks for sharing! Sounds like the KuKirin G4 is a great fit for Dublin life quick, sturdy, and fun. Always good to hear when fast shipping and clear info make the buying process easy, and you’re right, InTheZone really lays things out well. Solid choice all around!

Rated 5 out of 5 stars

I'm so excited!

I'm so excited!
The quality of the product, comfort and how fast the delivery was, as well as the attention given to questions asked before the purchase. I have already recommended it!

March 19, 2025
Unprompted review
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you for your wonderful review! We're thrilled to hear you're happy with the product, delivery speed, and our customer service. Your recommendation means a lot to us. Enjoy your purchase! 🚲⚡

Rated 5 out of 5 stars

Post-sales support is exceptional

I had a problem with my e-bike and the support was excellent, John Robert followed up on my case through warranty. Everything was fine, transporting my two children to school on my LE20. I'm happy with my new e-bike.

February 20, 2025
Unprompted review
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you, Sandro! We're glad to hear that John Robert provided excellent support and that your LE20 is serving you well for school runs. Enjoy your rides, and we’re always here if you need anything! 🚲😊

Rated 5 out of 5 stars

It is good electric bike

February 13, 2025
InTheZone Electric Mobility logo

Reply from InTheZone Electric Mobility

Thank you, Roy! We appreciate your feedback and are glad you're enjoying your electric bike. If you ever need any assistance or have any questions, feel free to reach out. Happy riding! 🚲⚡

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