I'm tired of doing business with the big "Jungle" company and would rather do business with local businesses. Product was exactly as described with nice video reviews of the product. Shipping was quic... See more
Company replied
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Review summary
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My email questions about when out of stock items would be available were answered promptly and honestly. Although I wasn’t thrilled to learn that one item was back ordered indefinitely, the CS rep dir... See more
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I tried their appointment scheduler opinion on the website. The appoint was the same day and the sales consultant was knowledgeable and helpful with suggestions and recommendation for my deck railing... See more
Company replied
In this rapidly evolving economy E-Rigging seems to be handing things in good order and without to many hiccups. Supply is ample. Delays seem few and ordering is an absolute breeze. I could spend easi... See more
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Company details
About E-Rigging.com
Written by the company
Contact info
1000 Edwards Ave - Suite C, New Orleans, LA 70123, 70123, New Orleans, United States
- 888-682-8186
- Sales@E-Rigging.com
- e-rigging.com
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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E-rigging website was great
E-rigging website was great. Has so much to choose from. Was easy browsing the website, finding the items I needed, then placing my order. Highly recommend!
September 3, 2025
The person I spoke with on the phone…
The person I spoke with on the phone was a HUGE help!!!
May 1, 2026
Great shopping experience
Great shopping experience. had exactly what I needed and ordering was easy. Fast shipping as well!
April 2, 2026
Do not buy from this website! Selling poorly made junk!
Received defective/poorly manufactured hardware. Unsafe for use. No reasonable return option. Will never buy from this site again. Buyer beware.
April 2, 2026
Good experience
The ordering process was straightforward. Shipping was fast. Good price.
March 3, 2026
Very good customer support
March 3, 2026
I received what I ordered with proper…
I received what I ordered with proper number of materials and on time.
February 6, 2026
when I had a question if I was doing…
when I had a question if I was doing something correctly, I called your support system, and they put me in touch with someone that could answer all of my questions friendly and quickly! GREAT JOB!!!
February 4, 2026
Product availability is always good
Product availability is always good. The ease of maneuvering through the website and ordering process is easy. Good job.
February 3, 2026
Excellent customer servive
February 3, 2026
Clear,concise,easy to navigate website
Clear,concise,easy to navigate website. Had all the answers I was looking for on items I was learning about and how to use. Pricing was great and shipping was fast. Will be my go to for additional lifting and rigging purchases.
February 2, 2026
Website was easy to navigate to find…
Website was easy to navigate to find exactly what I needed. Good prices. Small problem arose, and one short email fixed it all. Great communication. I dont see how someone could ask for any better.
February 3, 2026
Great customer service
I had goofed and ordered too big of a unit. The customer service was great and switched the units for me.
April 16, 2025
It was very easy to identify the…
It was very easy to identify the dimensions and specifications of the parts, and the shipping notifications were clear as well.
January 6, 2026
Reply from E-Rigging.com
Thank you so much for the awesome feedback!
Great customer service
I needed to adjust my order because one item was out of stock. The response to my e-mail was very fast and Carolyn resolved my issue immediately.
January 12, 2026
Reply from E-Rigging.com
We are happy to help!
Reply from E-Rigging.com
Great to hear!
Easy online ordering
Easy online ordering, great prices, what I needed was in stock and the order was shipped out quickly. Kudos to the E-Rigging employees.
January 8, 2026
Reply from E-Rigging.com
We appreciate the feedback
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