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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more


Company details

  1. Video Game Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Game Store

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered an Elgato Teleprompter…

I ordered an Elgato Teleprompter yesterday, Product was genuine, delivery was very quick and response was very professional.I order with little apprehension but they are serious business people and good company.keep the good work.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

I made a purchase order for Meta Quest…

I made a purchase order for Meta Quest Store Gaming card, since this card is country locked, cards purchased from USA cannot be used in India. So they returned the whole money to me. I give them 5 stars. They are completely trust worthy. I will buy from them again. Their communication is Excellent.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I pre-ordered Death Stranding 2 from here and I got it delivered within a day of release. Absolutely amazing and very happy with the service. THANK YOU!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Days Gone (PS4)

I just bought Days Gone (PS4) Disc for my PS5 and it's a Original Disc From PlayStation

Thank you E2Z store I hope I'll buy some more awesome games

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Pretty good experience

Pretty good experience. Got a Power A controller for my girlfriend and she loves it. And it was delivered within the estimated delivery period as well!!!

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Did not get any code

June 21, 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Kindly check your inbox, spam, and promotions folders for the voucher code, as it may have been delivered there. If you’re still unable to locate it, please reach out to our support team directly for assistance.

Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed with e2zstore.com – A Frustrating and Unreliable Experience

I placed an order with e2zstore.com based on their claim that delivery would be made within a week. Unfortunately, the entire experience has been frustrating, unprofessional, and disappointing.

On the 3rd day after placing the order, I called their customer service for an update. The person who answered was rude, dismissive, and completely unhelpful, telling me bluntly to “wait until the last day” of the delivery window.

Trying to remain patient, I followed up again on Day 5 via WhatsApp, where I was assured the order would be dispatched on the final day. But when I contacted them again on that very day, I was suddenly told there was a stock issue and was asked to either wait indefinitely for a restock or request a refund.

This is completely unacceptable and misleading. No proactive updates, no courtesy, and complete indifference to the customer’s time and trust.

And now, after reading the many negative reviews online, I am seriously worried if and when they will actually refund my money. This feels like a scam and a total waste of time.

I feel cheated, disgusted, and extremely let down by their behavior and attitude. I will never recommend e2zstore.com to anyone and strongly advise others to stay away from this unreliable platform.

June 21, 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We apologize for the inconvenience. Due to a discrepancy between our actual stock levels and what was displayed on our site, some items were oversold. To avoid causing any further inconvenience, we have cancelled your order and voided or refunded the transaction. Rest assured, we are working to prevent this issue from happening again in the future. We greatly appreciate your understanding and patience in this matter. Should you have any further questions or concerns, please don't hesitate to contact us. Thank you for your continued support and understanding.

Rated 5 out of 5 stars

Great experience

I ordered a game & it was promptly delivered. Customer support is amazing as they have been updating the status of my package from time to time. Keep up the good work !!

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

very bad delivery system and customer service

I ordered gift cards from this store and the estimated time for EMAIL delivery was 7 days... 7 days for email delivery not to mention their customer support just kept saying the delivery will be done in the estimated time, which was 7 days mind you. On the 7th day the CS told me the delivery will happen at 11 pm at night because its automated again it didn't happen. The only redeeming quality about this store was the fast refund they processed which makes me to believe they are very experienced in refunding money to customers. All in all a very bad experience and will never go back to this store.

June 4, 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Thank you for sharing your feedback — we truly regret the experience you had.

We’d like to clarify that your order was unfortunately flagged and cancelled due to a suspicious billing address mismatch in our system, which is in place as a security measure to protect both our customers and the store. We sincerely apologize for not communicating this clearly and for the inconvenience caused by the delivery timeline and lack of proper updates.

We appreciate you acknowledging the prompt refund process, though we’re sorry it had to come to that. Your feedback has been noted and shared with our team to improve our service experience going forward.

We truly regret falling short of your expectations this time.

Rated 1 out of 5 stars

I have ordered my digital delivery gift…

I have ordered my digital delivery gift card and made payment. They took 8 days to send the gift card code after I made 3 call and they have low response and atlast I receive my code. Be careful about the delivery after you purchase any good.

June 4, 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Thank you for sharing your feedback.

We’d like to clarify that the order was delivered within the estimated delivery timeline that was clearly mentioned before you completed the payment. We understand the wait might have felt longer, and we genuinely regret any inconvenience caused during the follow-ups.

We value your feedback and will work on improving our response times to make the experience smoother in the future.

Rated 5 out of 5 stars

Experience and price was good…

Today I received my PS5 Dualsense controller white one from this website, I got in ₹4390 and it was in pretty good condition, packaging was not that good but still it was acceptable.
You can trust this website👍🏻

June 11, 2025

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