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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, often noting their reliability and superior design. Many consumers highlight the efficiency of the delivery service, with items arriving quickly and well-packaged, even for international orders. However, some customers expressed dissatisfaction with unexpected additional costs, such as import duties and tariffs, which were often only disclosed upon delivery. A few other people also felt that the pricing was ambiguous, especially when considering these unforeseen charges, and some experienced issues with order processing or product compatibility.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the products... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers highlight that products are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Users describe ambiguous interactions with price. While some customers are happy with the pricing, noting... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anythin... See more

Rated 5 out of 5 stars

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts. The ObXidian... See more

Company replied

Rated 5 out of 5 stars

Should have done this upgrade a long time ago. There is so much more room around the the heat core and changing nozzles is a breeze. As usual, high quality components. The only negative comment... See more

Company replied

Rated 5 out of 5 stars

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inl... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad shipping and seervice

I placed an order for several parts that were all listed as in stock. It's been 10 days and they still haven't shipped anything. No communication, no updates. Very disappointing experience. Not satisfied at all.

May 24, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Stijn,

We're really sorry to hear about this — it's certainly not the experience we aim to provide, and we apologise for the lack of communication regarding your order. I’ll be following up with the team to make sure this doesn’t happen again. I'm glad to see that your items have now been delivered.

Best wishes,
Georgia

Rated 5 out of 5 stars

Diamond back is back!

I purchased a e3d diamond back 0.4mm for a Bambu P1S. I was enjoying testing out higher flow rates until a bad roll of petg killed it. It was a complete clog and was not able to use the recommended ways to clean it. A needle and several meters of cleaning filament, followed by a couple of cold pulls and it is working like new.

February 28, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Nate,

We're delighted to hear you're back up and running! Happy printing :)

Thanks,
Georgia

Rated 5 out of 5 stars

Super fast shipment and …

Super fast shipment and outstanding parts quality. I really appreciate your commitment to the 3DP community.

May 2, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Reto,

Thanks for your kind words. Happy printing!

Thanks,
Georgia

Rated 1 out of 5 stars

I’m a bit confused because my order…

I’m a bit confused because my order hasn’t been shipped yet, and I haven’t heard from E3D. I’m not sure what’s going on. Can you help me out?

April 25, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Brian,

We're very sorry to hear this, we endeavor to ship all orders within 24 hours of receiving them so we apologise for this. If you haven't already, please contact us via support@e3d-online.com and our team will look into this for you.

Georgia

Rated 4 out of 5 stars

great but they didn`t tell me about the fedex fee

could have told me that fedex was going to charge me $24.04 CAD or included it in shipping but other than that fast delivery and great products i would recomend.

April 14, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Yaakov,

Glad to hear you received your products in good time. We recommend checking out our Canadian resellers for future purchases to avoid the customs charges, you can see them here - https://e3d-online.com/pages/reseller-map.

Thanks,
Georgia

Rated 5 out of 5 stars

The E3D V6 nozzle is a solid choice

The E3D V6 nozzle is the accepted standard for filament printing. I swapped out the brass nozzle on my second-hand Prusa Mk3S+ for E3D's nickel-plated V6 in 0.4mm and immediately saw a significant improvement in the quality of the prints.

April 18, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Nicholas,

Long live the V6! We hope you enjoy printing with your new nozzle for a long time to come :). Check out our Revo nozzles if you're looking for an upgrade in the future.

Best wishes,
Georgia

Rated 5 out of 5 stars

I'm impressed on how fast shipping and…

I'm impressed on how fast shipping and delivery is from the UK to the US! Products aren't bad either.

April 10, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Dale,

We're happy to hear your products arrived in a timely manner. Thanks for taking the time to leave us your feedback.

Rated 5 out of 5 stars

I recently upgraded to the Revo (Micro) system…

I recently upgraded to the Revo Micro system from E3D and I’m genuinely impressed—this is hands down one of the best upgrades I’ve made to my 3D printing setup.

Installation was seamless, and the modular nozzle system makes swapping sizes fast, clean, and effortless. The print quality has been consistently excellent, and I’ve noticed a real improvement in detail, especially with the smaller nozzles like the 0.25 mm ObXidian. I’m using it on a Prusa MINI+, and it’s been a perfect match for my needs, especially for highly detailed branding elements and logos.

Everything from the packaging to the online resources and overall product design shows how much care has gone into making this a premium and user-friendly upgrade.

Highly recommended—and I’ll definitely be coming back to E3D for future upgrades.

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible support after the sale

Recently, I ran into an issue with my CR Revo. The 0.4 nozzle fused to the heater block. So the first thing I check is to make sure there's no filament build up, nope. I was printing fine one minute, I changed out the filament, everything is working fine until it suddenly stops extruding. I checked for clogs, none. I took nearly a day off and on trying to figure it out and was stuck. So I started dissassembling the hotend assembly to check out the heater blck The first thing I do is wait for everything to cool down and try to unscrew the 0.4 nozzle and it won't budge. So I take everything else around it apart inspecting as I go. I'm down to where it's just the nozzle screwed into the heater block and I'm still having no luck. I take a set of adjustable plier and gently hold the hotend around the sock to allow me to keep a grip while I try to get the nozzle to wiggle loose using a second set of plier. It will not budge. I try a little harder. Nope. Suddenly I hear "crack" and the ceramic shatters under the sock. Now I feel like an idiot.

So I email support, send them some pictures and get back a reply telling me "Next time before you decide to take a set of pliers and destroy it contact us" And further comments with a sarcastic tone.

Look, I know I messed up, and was willing to pay for the replacement parts. All I was asking for was some understanding to figure out what happened to begin with. This is a three month old part, a $170 part at that. It cost me an additional $70 to replace the damaged parts even though the initial problem wasn't my fault. I've had a bad enough day trying to figure out the problem, the last thing I need is a smart ass on the other end of the email exchange making me feel worse about what's happened.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great products and quick delivery!

March 13, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ronan,

Our 3 favourite comments! Thanks for taking the time to leave your feedback.

Best wishes,
Georgia

Rated 5 out of 5 stars

What led me to look for E3D was wanting…

What led me to look for E3D was wanting to look for a complete set equal to the OEM. In addition, E3D is already a renowned name in terms of quality in this world of 3D printing.

March 11, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Nuno,

Thanks for your review!

Georgia

Rated 5 out of 5 stars

Fast delivery from UK to DE.

Fast delivery from UK to DE.
Good quality.
(But next time I'll order in two different orders, because the additional shipping is cheaper than the criminal customs duties of our states. ;-) )

March 6, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Markus,

Thanks for leaving your feedback. Don't forget that we have lots of global resellers, that should fix the customs costs :).

Reseller map - https://e3d-online.com/pages/reseller-map?srsltid=AfmBOop9Fwfc_WoOgt7_54a3B3JXNih4ZYdFztgXCeF2DMGoDwWfKJm2

Best wishes,
Georgia

Rated 5 out of 5 stars

Your First Prusa Core One Upgrade

When I got my new Prusa Core One in and realized it was a standard brass nozzle, I knew I needed an upgrade since I planned on using abrasive materials. That is when I came straight to E3D for my ObXidian Nextruder nozzle. It went in perfectly and was immediately printing after the swap.

March 5, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Nick,

Great to hear you were up and running immediately :), quick nozzle swaps >.

Best wishes,
Georgia

Rated 4 out of 5 stars

The quality of the goods was very nice

The quality of the goods was very convincing and the shipping via the selected sender in the premium class was very fast. The only thing that was very annoying was customs since England is no longer part of the EU, which is why I only give 4 stars instead of 5 stars

March 4, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Andre,

Thanks for taking the time to leave your thoughts, we're happy to hear you had a good experience shopping with us.

Thanks,
Georgia

Rated 3 out of 5 stars

Products are awesome..Just not…

Products are awesome..Just not impressed with the nozzle pricing out at nearly $130 Cdn when I could of got it on amazon nearly $30 Cheaper...
Plus not impressed you guys use fedex, they charged me an extra $16 Cdn in duties & fees that I'm pretty sure I paid at checkout...
Other than that the product is great..mo issues with it yet..

February 28, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

We're sorry to hear you're not happy with the courier experience. We have a couple of large Canadian resellers who stock most of our product ranges, we recommend checking them out if you're looking for E3D products in the future as you should be able to save on shipping and customs - 3D Printing Canada and Spool3D.

Great to hear you're enjoying the products, happy printing!

Georgia

Rated 5 out of 5 stars

Revo Voron High Flow

Georgia from customer service was nice to communicate with. The revo voron high flow arrived within 4 days to Indonesia. Quality was top notch, the thermistor and heater came with long wires. Packaging was solid which ensured they arrived safe. Aiming for the piezo probe next.

February 28, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey,

I'm glad you found me nice to communicate with :D. Delighted to hear everything arrived quickly and well packaged!

Happy printing,
Georgia

Rated 5 out of 5 stars

Revo quick change nozzles

All of my machines now are using the Revo quick change nozzles. I love how easy they make nozzle swaps. The print quality is good, you just have to recalibrate your flow rates. Customer service is spot on. Very quick to respond. I highly recommend.

February 12, 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Bill,

Thank you for your glowing review! We are ofc very happy to hear that all of your machines are now rocking Revo.

Best wishes,
Georgia

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