Eaglerides Reviews 42

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being outstanding, professional, and efficient, often highlighting the punctuality and reliability of their rides. Many people appreciate the friendly and helpful staff, noting their excellent attitude and ability to make journeys stress-free and enjoyable. Reviewers frequently mention the comfortable and spotless vehicles, along with thoughtful extras like bottled water, snacks, and even coffee, which enhance the overall user experience. Some people also felt that the service provided a premium experience, often exceeding their expectations and making them loyal customers who would not consider other options.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, punctuality, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as first-class, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely impressed with Kelvin and Eaglerides. Received the quote for return trip from home to Heathrow very promptly and the price was competitive. Arrived a few minutes early, helped with lug... See more

Company replied

Rated 5 out of 5 stars

Bumped into Kelvin as an Uber customer, took a business card and he's just picked a tired wife and myself from Gatwick. Car is immaculate and Kelvin's manner makes it an absolutely pleasure to use E... See more

Rated 5 out of 5 stars

Fantastic experience! In mid-August, we had the privilege of riding with Kelvin from the Gosport area to Heathrow airport. Pre-pick up, he was in touch several times to assure our pick up was... See more

Rated 5 out of 5 stars

We’ve used Eaglerides several times now, and they never fail to impress. Most recently, we booked a two-way trip to Heathrow Airport, and as always, the service was outstanding. Kelvin is friendly, pr... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Experience luxury with Eagle Rides Ltd. Your premium executive airport transfer service. Travel in style with our Tesla Model Y, offering eco-friendly, 100% electric rides.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

VIP transfers for normal prices

Bumped into Kelvin as an Uber customer, took a business card and he's just picked a tired wife and myself from Gatwick. Car is immaculate and Kelvin's manner makes it an absolutely pleasure to use Eagle Rides. Will 100% use him again and recommend him to friends and colleagues. TOP MAN!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service!

Kelvin always provides the most professional, efficient and friendly service. Very reliable and I will definitely be recommending in the future.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Eaglerides Rocks!

I met Kelvin just by chance, as he was my uber driver one evening. I had no idea he was also running a car service as well. His attitude and personality were magnificent and his vehicle was spotless. I was so impressed that I ended booking Eaglerides take me to the Heathrow. Once again I was impressed with the professionalism. I would highly recommend their services to anyone.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

The best experience

The best! Great service, friendly face and great experience. Highly recommend! We used Eagle Rides to go to the races and Kelvin was amazing from start to finish. Thanks again Kelvin!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional airport run

Excellent experience was really first class, helped us with a really early airport run and it really couldn't have gone smoother. The chat and conversation was excellent, the service was first class also. Would highly recommend

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Eagle rides kelvin to the rescue

Eagle rides kelvin to the rescue. Last minute and was able to get a taxi to get my cousin home. So helpful and professional. Such a friendly helpful guy. Highly recommend this team. I won’t use anyone else.Thank you kelvin once again amazing.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The driver was professional, punctual, polite and excellent customer service skills. He made the journey enjoyable and assisted with my luggage.
The car was extremely comfortable and well maintained with extras i.e. water
Excellent journey to and from the airport and would highly recommend the service.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Travelling with Eagle Rides

Having travelled with Kelvin a few times now, I can’t recommend him enough!

He always maintains a professional but friendly manner, his vehicle is spacious and comfortable making for relaxed and all round enjoyable travel. Always punctual, easy to communicate with and fairly priced - Five star service! ⭐️⭐️⭐️⭐️⭐️

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Kelvin is a cut above the rest

Kelvin is a cut above the rest. Excellent service from start to finish each time I’ve used his services which is probably 4 or 5 times now - punctual, professional, and friendly. Clean car, spacious and comfortable, and I always get to my destination on time. If you want a stress free service Kelvin is highly recommended.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Kelvin took my daughter to her Prom

Kelvin took my daughter to her Prom. He made it special for her by putting ribbon and balloons on the car. Communication is great and kept me informed on when he had picked her up to bring her home. Great price for an excellent service.

July 2, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Thank you so much for your heartfelt review! We're so glad Kelvin could help make your daughter's Prom extra special with thoughtful touches like ribbons and balloons. It’s always our priority to go the extra mile and keep communication clear and reassuring, especially on such important days. We're thrilled you were happy with the service and price – thank you again for trusting Eagle Rides with such a memorable occasion!

Rated 5 out of 5 stars

Great Service

Making every day ride with eagle rides they provide really good service and specially kelvin he is such a nice and polite and happy men

June 17, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Thank you so much for your lovely feedback! We're so happy to hear you're enjoying your daily rides with Eagle Rides.
We appreciate your support and look forward to many more smooth and pleasant rides with you!

Rated 5 out of 5 stars

Superb professionalism with Eagle Rides

Kelvin at the team were so accommodating and professional during our first airport journey that I’ve actually booked Eagle Rides on a permanent basis. I appreciate the fact that the trip is always pleasant, handled professionally, and punctually. I highly recommend Kelvin and no longer use any other services!

April 6, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Thank you so much for your kind words and continued support! We're thrilled to hear that Kelvin and our team made such a great impression on your first airport journey and that you've chosen to book with Eagle Rides on a permanent basis. Providing a professional, punctual, and pleasant service is exactly what we aim for, and it's wonderful to know we've met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you! 🚗💚✈️

Rated 5 out of 5 stars

Excellent service, highly recommended!

We’ve used Eaglerides several times now, and they never fail to impress. Most recently, we booked a two-way trip to Heathrow Airport, and as always, the service was outstanding. Kelvin is friendly, professional, and incredibly helpful, making the journey completely stress-free from start to finish. We would always use Kelvin for any airport runs or lifts if needed in the future!

June 10, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Ollie,

Thank you so much for your continued support and kind words!

We’re thrilled to hear that each experience with Eagle Rides has lived up to expectations.

Kelvin will be so pleased to know he’s helped make your journeys stress-free and smooth every time.

We truly appreciate your loyalty and look forward to being your go-to for airport runs and beyond!

Warm regards,
The Eagle Rides Team

Rated 5 out of 5 stars

Excellent Eaglerides!

I was extremely impressed with Kelvin and Eaglerides. Received the quote for return trip from home to Heathrow very promptly and the price was competitive. Arrived a few minutes early, helped with luggage, car was spotless, quiet and comfortable with quality bottled water available. Collection 5 weeks later was on time and with good communications, very efficient. I slept all the way home! Thanks Kelvin!

June 9, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Susan,

Thank you for the wonderful feedback!

We’re so pleased to hear you were happy with the service from start to finish—prompt quotes, a spotless and comfortable ride, and smooth communication throughout.

Kelvin will be especially glad to know you felt so relaxed you could sleep all the way home!

We truly appreciate your kind words and look forward to welcoming you again in the future.

All the best,
The Eagle Rides Team

Rated 5 out of 5 stars

Top marks. Great service, clean car, nice guy.

First used for a local trip and was really impressed so I booked for an airport pick-up from Gatwick.
Vehicle is super clean and comfortable and Kelvin is such a nice, polite and happy guy.
I didn’t even confirm my booking for the airport ride but he still came to get me at just a few hours notice when I texted him to let him know I’d been delayed!
I’ll be using him again.

May 23, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Paul,

Thanks so much for the lovely review!

We’re really glad to hear you had such a great experience—from the local trip to the last-minute airport pick-up.

Kelvin will be so happy to know his efforts were appreciated!

We’re always here when you need a ride, and we can’t wait to have you on board again soon.

All the best,
The Eagle Rides Team

Rated 5 out of 5 stars

A perfect ride

We have ridden several times with Eaglerides and could not be happier with the service. They were always on time. The vehicle was super clean and comfortable. They helped us with our heavy luggage. We are riding with them again in a couple days and are looking forward to the experience.

May 8, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Dear Steve,

Thank you for your continued trust and for sharing your experience with Eagle Rides.

We’re thrilled to hear that our punctual service, clean and comfortable vehicles, and help with your luggage have consistently met your expectations.

Your loyalty means a great deal to us.

We look forward to welcoming you again whenever you visit the UK in the future!

Best regards,

The Eagle Rides Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, clean, punctual and efficient

May 10, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Dear John,

Thank you for your kind words! We’re delighted to hear you found our service clean, punctual, and efficient.

Your feedback means a lot to us, and we look forward to serving you again soon.

Best regards,
The Eagle Rides Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I got a quote in less than a minute! Car arrived on time, was super clean and driving was perfect. Everything was smooth and comfortable. Will definitely be using them again.

April 3, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Dear Dina,

Thank you for your fantastic feedback! We’re so pleased to hear that your experience with Eagle rides was smooth, comfortable, and efficient from start to finish.

We pride ourselves on providing prompt service, clean vehicles, and a seamless ride—so it’s great to know we delivered exactly that.

Your support and kind words mean a lot to us, and we’re thrilled to have earned your trust.

We look forward to welcoming you on board again soon!
Best regards,
The Eagle Rides Team

Rated 5 out of 5 stars

Best experience!

I absolutely love eaglerides and wish the best to them for their success. I am not into writing reviews a lot, but being a mum of a toddler who can get cranky and fussy quite a bit, I would give Kelvin and Eaglerides 10 stars if I could!
The service is great, always on time, the car is spotless clean, prices are reasonable and most of all- Kelvin always greets us with a big smile on his face - he played cocomelon for my daughter in the car and sang along with her!
I would highly recommend Eaglerides and I wish Kelvin the biggest success for his business!

May 13, 2025
Unprompted review
Eaglerides logo

Reply from Eaglerides

Dear Fatima,

Thank you so much for your kind words and thoughtful review. We’re absolutely delighted to hear that you and your little one had such a positive experience with Eagle Rides.

Kelvin will be especially pleased to know that his efforts to make the ride enjoyable—even down to singing along to Cocomelon!—made a difference. We understand how important comfort and reliability are for families, and it means a lot to us that you noticed the cleanliness, punctuality, and care we strive to provide every time.

Your support and recommendation truly mean the world to us. We wish you and your daughter many joyful journeys ahead, and we look forward to welcoming you back on board anytime.
Warmest regards,
The Eagle Rides Team

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