EARS Clinics Reviews 

Fantastic service

Leighann explained the problems relating to excess wax within the ear and carried out the removal process in a very pleasant and professional manner. She also provided me with information relating to hearing aids to improve my diagnosed industrial deafness.
Many thanks to all concerned.

I visited Leighann yesterday, she was absolutely brilliant, very friendly. Even after I inadvertantly stumbled into her treatment room when she was with another client after being unable to hear her instructions over the intercom when she asked me to have a seat outside. As she said though if I could hear the intercom clearly I shouldn't have been there in the first place, which is fair comment and a brilliant response.
The treatment she provided was superb, she explained things clearly, talked me through every part of the procedure and the expected noise levels, and took photgtaphs of inside both my ears and showing me the before and after results and forwarded these to me by e-mail. She even offered to contact my GP to prescribe a cream if the ongoing infection I have does not clear up completely.
This is my first visit to EARS clinics and I would not hesitate to book an appointment with Leighann again. I had my ear wax removed at a "specialist" ear wax removal company closer to my home just after COVID and the care and treatment I had from Leighann does not even compare. She was more comprehensive, more professional, friendlier and certainly less rushed. I am so glad to hear properly again. Thanks Leighann, you are a credit to the firm and hopefully your back which you were obviously struggling with gets better soon.

Very professional. Everything explained in great detail and carried out to the utmost standard. Thanks again Leighann.

Diane put me at ease straight away. Explain very clearly what she was doing. Gave me good follow on advice. Even emailed my gp to prescribe cream. I would definitely recommend Diane.

Sinead examined my ears & clearly explained the process. Was done in a jiffy. Highly recommend.

It was very easy and girl took photos showed me before and after pictures

Always easy to get an appointment at a time which suits.
Diane removed my ear wax after inspecting my ears which was done very gently. You also get before & after photos emailed to you.
This was my 3rd appointment and l was again both delighted & relieved to get my full hearing back.
Highly recommended

Friendly ,professional informative and very helpful towards my needs

Thought the hearing issue I had in one ear were due to sinus issues, when this didn't clear I booked an appointment at the EARS Clinic in South Queensferry. My appointment was with Aileen who was great throughout the appointment, making sure I was aware of everything that was involved. After a quick exam, it was obvious wax was causing the issue. Within a few minutes, both ears were cleared. The ear I didn't think was blocked almost had as much wax as the one I couldn't hear out of. I can’t believe how much I can now hear, I thoroughly recommend this service and will be something I will do regularly in the future to ensure I don’t get my ears as blocked as they were.

Leighann was very professional and competent with her explanation and cleared my ears very effectively when the NHS said I needed another 2 weeks of oiling before they could accomplish what she did in 10 minutes. I wouldn’t hesitate to recommend her and will return when necessary.

Straightward booking and appointments on time. Friendly but professional explaining the process of the procedure and any after care. Making sure you at ease. Would recommend. What a difference it made getting procedure done.

Great treatment from Leighann for my Mum who is 89 and not a fan of going to appointments. Worked out well and she is hearing much better. Thanks.

I was very pleased with all aspects of my treatment. Each step was clearly explained. Aileen was very persistent with one of my ears as it was heavily impacted with wax and she worked on it until it was cleared.
I had to return the following week for my other ear to be cleared. This was done quickly and efficiently.
I would certainly recommend this clinic in Sth, Queensferry.

This is the second time I have had Leighann deal with the ear wax. She was brilliant the last time , way back last year , and just as brilliant again this visit. She is very knowledgeable and has an excellent “bedside “ manner. No one need be in any way apprehensive in getting Leighann as their ear wax removal practitioner . You won’t get anyone any better. She is no Doc Martin! So friendly , professional, and understanding with a very appealing sense of humour ! Very much a huge asset to Ears Clinics! Need I say any more? Hugh.

It was a pleasure to be seen by Leighann, she was very professional, competent and knowledgable when explaining the process.she answered all asked questions and was reassuring at all times. I attended my appointment deaf and departed hearing.I will be back.

Able to book early appointment for wax removal. Executed most efficiently and effectively to achieve desired improvement. All good, thank you.

Kinza was very efficient and put me at ease during my ear syringing. She was very pleasant and reassuring.

Very friendly and professional service. Would definitely use again.

Great customer service