We were signed up for this subscription which we never even submitted. I contacted their email for customer service multiple times and never ever received a response back. We put return to sender for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been nothing but extremely pleased with Early Moments! Purchased the subscription for my newborn grandson last year. Recently my daughter wanted to switch the age usage of books; you guys res... See more
Company replied
Our granddaughter is on the autism spectrum and while we have not yet met her, we are told that she LOVES her books. She looks at them every day and is excited when new books arrive. We live in anot... See more
Company replied
I am very happy with every aspect of Early Moments. They have been prompt with processing orders, answering questions, etc. The selections for books are excellent and no issues with the process of mon... See more
Company replied
Company details
Information provided by various external sources
Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.
Contact info
934 Plaza Drive, 17754, Montoursville, United States
- 1-800-724-1818
- earlymoments.com
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love Early Moments
We love Early Moments, my daughter is 2 an she looks forward to getting her books every month
February 16, 2022
Reply from Early Moments
Hi Randi, Thank you for your review! We are thrilled your daughter enjoys her special deliveries!
-Your Early Moments Customer Care Team
Reply from Early Moments
Hi Nancy, Thank you for your kind review. We are thrilled you are enjoying collecting with us!
-Your Early Moments Customer Care Team
Love the books and options to customize…
Love the books and options to customize your shipments. P.
February 16, 2022
Reply from Early Moments
We are thrilled that you are enjoying the books and making the most of the customization of each shipment! Happy Reading!
-Your Early Moments Customer Care Team
It’s wonderful having access to such…
It’s wonderful having access to such wonderful books for my grandson! He loves getting his special gift of reading! I like being able to choose the books I want to go in the collection! Thank you!
Jeanine
February 16, 2022
Reply from Early Moments
Hi Jeanine, Thank you for the wonderful review. We are thrilled your grandson is loving his collection of books!
-Your Early Moments Customer Care Team
My grandson is enjoying reading all of…
My grandson is enjoying reading all of the books.
February 16, 2022
Reply from Early Moments
Hi Cheryl, Thank you for sharing the gift of reading with your grandson. We appreciate the great review!
-Your Early Moments Customer Care Team
Love the Early Moments Books.
February 16, 2022
Reply from Early Moments
Thank you for the review Pamela. We are thrilled you are enjoying our classic titles! Happy Reading!
-Your Early Moments Customer Care Team
I have not received it
February 16, 2022
Reply from Early Moments
Hi Vikki, We are distressed to hear you have not received an order. We do show that each package shipped has been delivered, there is also one package currently on the way. Please reach out to us for additional assistance.
Chat: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
Our Grandkids are enjoying the books we
Our Grandkids are enjoying the books we
got them
February 16, 2022
Reply from Early Moments
Hi Elizabeth. Thank you for giving the gift of reading! We are thrilled your grandchildren are enjoying the books!
-Your Early Moments Customer Care Team
great service so far!!
February 15, 2022
Reply from Early Moments
Thank you for your review Cris. We are thrilled you are enjoying collecting with us!
-Your Early Moments Customer Care Team
My grandson loves all the books
My grandson loves all the books. I like that it helps create quality time together.
February 15, 2022
Reply from Early Moments
Hi Leola,
Thank you for your review! We're thrilled to hear how much You and your grandson are enjoying collecting with us! Happy reading!
- Your Early Moments Customer Care Team
Child love
My daughter loves when the books come in! She’s never disappointed in anyway! We love books and I’m happy I chose this company to get my daughters books from!
February 15, 2022
Reply from Early Moments
Thank you for your wonderful review! We couldn't agree more! With very few exceptions, our prices are as good or better than you'll find elsewhere for books of this size and quality, and these are your favorites from childhood, delivered right to your door. Happy reading!
Loved these books as a child and bought…
Loved these books as a child and bought them for my children and now buying a set for our grandchildren. Hopefully this set will last more than generation. But doubtful. We have many avid readers in our family and the books will be well worn in no time; just like the other sets.
February 15, 2022
Reply from Early Moments
Thank you for your review! We love helping you pass down these classic titles to the next generation of young readers! Happy reading to your family!
- Your Early Moments Customer Care Team
Postal carrier pushed/forced it into…
Postal carrier pushed/forced it into the mail slot. Books were smushed in the corners.
February 14, 2022
Reply from Early Moments
Hi Melissa,
We're so sorry to hear that your books were damaged this way. Please reach out to us directly to request replacement:
Chat: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
Repeat of order
I have received a duplicate of the books, otherwise my package came right on time like clock work.
February 14, 2022
Reply from Early Moments
Hi Titianna,
We're sorry for any confusion. Our program is set up so that you should not receive duplicate titles. We have reviewed your purchase history and do not see any duplicates. That being said, we're not sure which titles you may already have in your library at home. We would suggest taking a quick peek at the preview emails that we send out each month, before your order ships. At that time, you can easily swap out titles for ones that you may already own. If you have any questions about this, please reach out to us directly:
Chat: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
I would prefer to know exactly day…
I would prefer to know exactly day money is removed from my account and I would prefer only once per month
February 14, 2022
Reply from Early Moments
Hi Deb,
You can log into your account 24/7 www.earlymoments.com/dashboard to set a fixed payment date for your subscription or message us and we'll assist!
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
Reply from Early Moments
Hi Scot,
Thank you for your wonderful review! We couldn't agree more! With very few exceptions, our prices are as good or better than you'll find elsewhere for books of this size and quality, and these are your favorites from childhood, delivered right to your door. Happy reading!
- Your Early Moments Customer Care Team
Good job Early Moments! Thank you : )
Good job Early Moments, I’m truly grateful to you for helping my 13 grandchildren. The older ones read to the younger ones, the littlest ones will grab a book and take it to an older child to read. Two of them in early school couldn’t read very well, but having simple and easier, can read now. Limited word content but reading on their own! And grandma loves to read to them.
February 13, 2022
Reply from Early Moments
Hi Lisa,
Thank you for your review! We're thrilled to hear how much you and your grandchildren are enjoying collecting with us! Happy reading!
- Your Early Moments Customer Care Team
Love the books that are sent and my…
Love the books that are sent and my grandchildren love them to.
February 13, 2022
Reply from Early Moments
Hi Tricka,
We're thrilled to hear how much you're enjoying collecting with us! Happy reading!
- Your Early Moments Customer Care Team
My grandkids books
I like they books, but I would like more input because I have a lot of the books I went books I don't have. That the only thing, because my grandkids love them and they want to read more.
February 13, 2022
Reply from Early Moments
Hi Beulah,
Thank you for your review and feedback!
We would suggest taking a quick peek at the preview emails that we send out each month, before your order ships. At that time, you can easily swap out titles for ones that you may already own. If you have any questions about this, please reach out to us directly:
Chat: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
We're here to help!
- Your Early Moments Customer Care Team
Nice books for my granddaughter
February 13, 2022
Reply from Early Moments
We're thrilled to hear how much you're enjoying collecting with us! Happy reading! - Your Early Moments Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.