Earnstar Reviews 4,577

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,882 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and navigate, with a wide variety of games that track progress well. Many appreciate the fast payouts, with some reporting instant transfers to their accounts, and enjoy the boosts and rewards for completing challenges. However, some people were dissatisfied with the payment process, noting that larger payouts can have a 7-day hold or that deposits can take several days. There were also instances where the app didn't track game progress correctly, leading to uncredited milestones or deleted active progress. Some customers also mentioned issues with customer service, reporting a lack of help or slow responses when problems arose.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many reviewers praise the fast and instant cash-outs,... See more

Application

Clients share positive opinions on the app, with many finding it an enjoyable and efficient way to earn... See more

User experience

Reviewers highlight positive aspects of user experience, finding the app enjoyable, easy to use, and... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise the wide variety of... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported significant frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far it's been a solid app that has rather good game selection and fun random bonu redemptions. Good boosts for more rewards per completing challenges. It seems like sometimes a challenge will get c... See more

Rated 4 out of 5 stars

I love the challenges. Payouts are great, other than the 7 day hold on the larger payouts. I did notice that the closer I got to a new level in payouts, that the Payout amount decreased though. Other... See more

Rated 4 out of 5 stars

No instant deposits offered! All deposits take between 1-4 days to be deposited into your account! Fix this with instant cashapp deposits available and get 5 stars!

Rated 4 out of 5 stars

Love the experience and that I don't earn only cents for games. However, would like if it would be possible to make some of the higher goals a bit more realistic.



Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

I like earnstar

I like earnstar. When I use PayPal,my money goes on instant.however I did try five dollar cash app and still haven't received the money. I will use PayPal from now on.

May 12, 2026
Rated 1 out of 5 stars

Had nothing but trouble with this app

Had nothing but trouble with this app. Took a month and endless emails to get my credits for offers completed. Thought I'd give it another shot. Completed the level necessary with 5 hrs to spare, and suprise suprise, no credits, tried to contact support and they said there was nothing they can do as it stopped tracking. No coincidence is was the second last milestone so the reward would have been good. I'm going to report them. Would recommend using a different app that actually doesn't rip you off like freecash or just play.

May 5, 2026
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Reply from Earnstar

We’re sorry to hear your recent experience has been so frustrating, especially after giving the app another chance. Tracking interruptions can occasionally occur during offer completion, though we understand how disappointing it feels when rewards are affected near higher milestones. Your feedback is important to us, and we’d appreciate the chance to review this further at help@earnstar.com.

Rated 1 out of 5 stars

Months of Participation Ended With No Transparency or Payout

I joined EarnStar in October 2025 after seeing advertisements promoting opportunities to earn money through surveys and promotional game tasks. Over the following several months, I spent substantial time on the platform completing surveys and working through game milestones, especially for Dice Yatzy. I also successfully completed two prior cashouts, which made me believe the platform was operating fairly and legitimately.

By March 2026, I had accumulated a remaining balance of approximately $199.46. On March 27, 2026, shortly after completing a survey, my account was suddenly and permanently restricted. EarnStar informed me that the restriction was due to “recurring complaints from clients regarding account activity.”

What concerned me most was the complete lack of transparency afterward. Despite multiple written requests, I was never provided with any specific explanation, evidence, or reference to the exact Terms of Use provisions allegedly violated. I was ultimately told that my remaining balance was no longer eligible for withdrawal and that the decision was final.

I understand that survey and rewards platforms need fraud prevention and quality-control systems. However, I believe users should receive reasonable transparency when earned balances accumulated over months of participation are permanently withheld without specific explanation or supporting evidence.

I have preserved documentation of my completed tasks, prior cashouts, balance records, correspondence with support, and the company’s Terms of Use.

BASED ON MY EXPERIENCE, I WOULD STRONGLY CAUTION USERS AGAINST INVESTING SIGNIFICANT TIME INTO THIS PLATFORM WITHOUT UNDERSTANDING THE RISK THAT EARNED BALANCES MAY BE WITHHELD WITHOUT SPECIFIC EXPLANATION.

March 27, 2026
Unprompted review
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Reply from Earnstar

Thank you for taking the time to share your experience in such detail. We understand how upsetting and disappointing this situation must feel after the time and effort you invested over several months. Account reviews are handled carefully to help protect the integrity of the platform and may involve information provided by our partners, though we understand the lack of additional details can feel frustrating. We truly value your feedback and would appreciate the opportunity to review your concerns further at help@earnstar.com.

Rated 4 out of 5 stars

I love the challenges

I love the challenges. Payouts are great, other than the 7 day hold on the larger payouts. I did notice that the closer I got to a new level in payouts, that the Payout amount decreased though. Other than that, no problems so far.

May 9, 2026
Rated 5 out of 5 stars

An App Worth Your Time

I had some doubts about how much I'd be able to earn but it exceeded my expectations. The games were fun to play, claiming my rewards was easy & the bonuses for leveling up/earning are pretty generous.

The only thing I didn't like was the amount of time I had to wait for the larger rewards to be claimed. But after a week of waiting, it actually came through!

May 9, 2026
Rated 2 out of 5 stars

Takes too long to get paid out

Takes too long to get paid out. 7 days after completing a task, I finally got it.

May 9, 2026
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Reply from Earnstar

You might find that some offers take longer to reward you than others. This is completely normal and has nothing to do with you as a user. Once an offer is marked as pending, there are no further actions that you need to take.

While most of our offers will reward you instantly, there are some cases where the offer provider have to review each completion manually. This can take seven days.

For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@earnstar.com.

Rated 5 out of 5 stars

This is one of the few apps that I…

This is one of the few apps that I really enjoy. The rewards hit immediately, and I’ve actually won $3, $10, $2, etc from their prize draw so it’s earning more just by earning more. Plus the occasional booster as well which is really nice. My only complaint is that sometimes the tracking doesn’t work and you’re stuck with a game that won’t track and the timer starts. Other than that, this app pays out *fast* and the rewards are great.

May 8, 2026
Rated 1 out of 5 stars

Customer serves chat

Customer serves continues to give me the run around on earn star payout levels or game Magicabin: Witch's Adventure.. even though I messaged them as soon as i was missing payouts.. I have completed them in the last week between April 28th and current date May 7th. level 20 was completed and awarded jusy last night.. but level 14 , 16 and 18 were not.. but boost level 15 was awarded.. maybe the game or there app was having technical issues but they should give excuses about not having exact dates.. people don't beleave they need to keep dates..
If my issue was to be taken seriously and I was awarded like I should be then I would change my rating to 💯

May 8, 2026
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Reply from Earnstar

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@earnstar.com.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

So I actually like the platform a lot…

So I actually like the platform a lot however the wait times for the turbo task doesn’t make sense. I understand the purchase rewards. And also I’ve installed some games but can’t get to the game from the EarnStar app so I worry if I won’t get the credit for my work.

May 1, 2026
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Reply from Earnstar

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@earnstar.com.

They’ll be more than happy to assist you further.

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