Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more
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Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.
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United Kingdom
- earsass.com
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stunning necklace
stunning necklace, loved it more in real life than online, adds real personality to an outfit!
I received a lovely envelope with a…
I received a lovely envelope with a pretty gift pouch for the earrings
Fun, fresh, beautiful jewellery
Fast shipping and absolutely gorgeous bracelets. I love them
Lovely earrings
I bought the silver star earrings and they are beautiful. The item also arrived nicely packaged.
This is not a five star review as my order seemed to be "parked". As it did not arrive after a few weeks, I had to call and it was then immediately sent to me.

Reply from EAR SASS
I purchased the earrings for my…
I purchased the earrings for my daughter as she loved a pr I had bought myself. They are really pretty and delicate and my daughter loves them.
Very kindly replaced my earrings that…
Very kindly replaced my earrings that had developed a fault
Earsass gold star
Wedsite and checkout easy to navigate,
Confirmation email received straight after purchase, when item was shipped got tracking email.
Item arrived within a 2 week period to Australia
No damage to outer boxing and the items inside beautiful presented in pouches. Have had multiple items bought from earsass and they never disappoint.
The earrings are beautiful
The earrings are beautiful! Communications from the company were friendly and informational. Thanks for the wondrrful experience!
Issy star
Great products, we bought the Issy star earrings. Close to our hearts. ❤️
Quick delivery and beautifully packaged. Thank you.
Beautiful earrings
Beautiful earrings, I love them!!! Came quickly and I’ve had lots of compliments. Plus part of cost goes to charity, so really worthwhile! Look at the website, I dare you not to find anything/everything you love!! Fantastic after service, great communication 👌🏻👌🏻👌🏻🌻
easy to order
easy to order, earrings are as described and very good quality - very pretty too.
Great communication and delivery speed.
Lovely earrings
Lovely earrings, arrived in a nice little pouch. Unfortunately they cost me €15 more than the actual price of them when they were coming through customs. Brexit strikes again
Communications were easy and my…
Communications were easy and my purchase wonderful. I’d would happily purchase from again
I couldn’t resist these after seeing…
I couldn’t resist these after seeing them on an email. I’m really glad I decided to treat myself
They look really nice and are comfortable to wear.
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