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See what reviewers are saying

Rated 1 out of 5 stars

Wasted 750 euros in this company dont be like me. Its a absolute scam. You cant withdraw. Nothing learned here. just fell into a ditch i've been told that was there. and still fell for it. The def... See more

Rated 1 out of 5 stars

Someone impersonated a critic (Callum Upton) in a positive review of the company. This is illegal in both the US and the UK (where the critic is from). Given the company's history of broken promises... See more

Rated 5 out of 5 stars

Innovative in a time where everything is the same just painted with a different color. Studios like EA and others have made people distrust the gaming industry. I have a personal problem with companie... See more

Rated 5 out of 5 stars

i like the resource direction of Earth 2 reminds me of those old business sim greats like corporation mixed with monopoly and civ 5/6 with a 3d world coming e2v1, I invested what i can afford to los... See more

Company details

  1. Software Company

Written by the company

Earth 2 is a futuristic concept for a second earth; a metaverse, between virtual and physical reality in which real-world geolocations on a sectioned map correspond to user generated digital virtual environments. These environments can be owned, bought, sold, and in the near future deeply customized. Our concept went viral through Dec 2020 - Jan 2021 and we experienced hypergrowth. This has lead to a small team handling hundreds of thousands of users almost overnight. We accept there are delays with withdrawing credits, however, the delays are because our team currently need to manually check most withdrawals (especially higher amounts) to be sure the credits in those accounts are not linked to accounts that tried to abuse and scam out system and other users during the hypergrowth period. We apologise for for the delay in these areas and we can assure you we are dedicated to the long term goals and success of Earth 2 and are working to streamline many of these processes over coming weeks and months. If you are interested in our project and what we are setting out to achieve, we suggest you sign up for a free account or follow us on Social Media so we can bring you future updates and keep you in the loop! Thank you


Contact info

You should know

2.9

Average

TrustScore 3 out of 5

530 reviews

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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

A Complete Waste of Time and Money

Earth2’s track record so far has been nothing but disappointing.

E2V1 is clunky and riddled with bugs. Are we really supposed to believe it took them three years to produce such a sloppy excuse for a “metaverse”?

On top of that, withdrawals are only possible through Essence tokens. If I had known this from the start, I would have never invested here. I would have just bought Bitcoin instead.

At this point, it’s clear the Earth2 team neither has the ability nor the will to build a proper metaverse.

This project has left me with nothing but anger and disappointment.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Total Disappointment, Very Suspicious

Earth 2 makes grand promises, yet the actual development feels amateurish at best. From my perspective, it seems like they have little intention of delivering on what they’ve promised. Within the community, I’ve personally found it to be extremely closed-off and toxic. If you raise even slightly critical opinions about the promises that haven’t been delivered, you risk being silenced or even banned outright. The level of control and hostility makes it feel more like manipulation than genuine discussion.

What’s truly unbelievable is that you can deposit in USD, but you cannot withdraw in USD. Withdrawals are only possible in the form of ESSENCE tokens that, in my opinion, feel practically unusable. After you request a withdrawal, it can take around six months just to receive these tokens. You then have to swap them on a DEX for Ethereum, and in that process, over 10% of the value is already lost to gas fees. The fact that such a broken system is allowed to exist is absolutely mind-blowing. If this continues, I wouldn’t be surprised if frustrated users eventually consider legal action.

Update to my original message:
You clearly don’t understand what I’m saying. I already submitted a withdrawal request — a long time ago. I waited for six months, and during that time, I had an urgent financial need. The delay caused significant complications in my personal life.

When the withdrawal finally arrived, it wasn’t even in USD — I had to go through additional conversion steps, and in the process, I paid massive gas fees just to get the money I already owned.

I wasted both time and money because of this system. Why do you not disclose these withdrawal issues clearly on your platform? And if you only allow withdrawals in Essence, then you should also only accept deposits in Essence — anything else feels dishonest.

August 10, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Alice,

We are sorry to hear that you are still waiting for a withdrawal. Unfortunately, we were not able to find any pending withdrawal or account linked to the email address you provided.

If you can please provide your Earth 2 player profile or an existing support ticket number, we will ask our Support team to follow up on your withdrawal and investigate the delay.

In the meantime, please also double check your emails and your settings page, if you withdrawal is under a different email to the one you provided, as sometimes messages can be missed and your withdrawal may already have been ready for you to convert.

If you do not have an existing support ticket, you may submit one at https://support.earth2.io . Use the sign up instructions as the portal is not connected to your Earth 2 account.

If you require any other assistance, please do not hesitate to reach out.

Rated 1 out of 5 stars

Avoid this project

Attempting to leave a new review as the previous one was unfairly removed in my opinion.
I have a small investment in this project (only $100) but I was an active member of the community regularly checking progress. It became more and more obvious that the developer cannot achieve what was promised but that isn't the reason for my review. I was blocked from both the company Facebook page and the official community page for simply questioning why there were delays on payouts. People had been waiting months for their money. I have reached out to support through their website but not heard back. I don't even know how to access the project as I am unfairly blocked.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Everything about this is just bad

Everything about this is just bad. Their "game" is terrible -- no gameplay, doesn't have the promised features even years later, very poor performance. They hype every little thing no matter how mundane. They have had data breaches. Everything is incredibly expensive for no reason. Seriously, just play literally any other game out there and it will be better than whatever this is.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

cannot log in

Earth 2 required me to set up 2FA and ever since then I cannot log in and to fix the problem they instruct you to log in. I reached out for support about two years ago. Still hasn't been resolved. I am just so sick of not being able to log in and just want to withdraw the money I have already invested

May 10, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Merryn,

We are sorry to hear that you are having issues logging in due to your 2FA. Please contact our support team to regain access to your account. Please note that your previously submitted ticket was archived due to no response from you when our support team asked for identification to prove ownership of the account. For security purposes and to maintain the integrity of your Earth 2 account, our team cannot disable 2FA without proof of account ownership.

If you have any questions, please feel free to speak with our support team or edit your review with a response.

Thanks,
Earth 2

Rated 1 out of 5 stars

Pure scam

Pure scam, once u put the money you're not going to see them again. I've tried to withdraw and there is a "withdraw to card" button but there is no way to set your credit card for it, nonetheless they charged a $2 fee for the transaction, but i'll never receive anything since there is no card set in my account.
I wrote to the assistance, receiving back a dafault copy paste message, then they disappreaed.

May 4, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Enrico,

Thanks for taking the time to leave a review. Please be aware that due to regulation and compliance requirements, we have moved away from processing fiat withdrawals and all requests are being processed through our Trial Withdrawal system whereby your withdrawal will be converted to ESS (Earth 2 Essence) which can be sold on an exchange for USD. This is why no card details are requested or required.

If you are unhappy with this process or the withdrawal fee, you may cancel your request at any time and the funds will be restored to your Earth 2 balance.

We have also requested your support ticket / withdrawal details so that we can follow up with our Support team and see where we can make improvements to the customer response process.

Rated 2 out of 5 stars

Can't log in anymore.

Can't log in anymore.

I was recently reminded about Earth 2 and that I remember having some money placed in there, I wanted to see how the account was doing.
When logging in, the 2 Factor system seems to go to do something then stops, effectively doing nothing from that page. I tried to reset my password and it said it would send an email to my account, no email arrived.

Not sure what to do, but reading all these reviews, it seems suspicious.

If Earth 2 staff read this, please help me to unlock my account, and assist me with my log on.

April 10, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Nathan, if you have 2FA on your account and you are having issues logging in, please contact our customer support team right away. They will be able to help you recover your account and reset the 2FA. Please be aware that for account safety, you must be able to prove ownership of the account you are trying to login to.

https://support.earth2.io
To login, please follow the SIGN UP instructions as our support portal does not automatically use your E2 credentials (it is a separate platform and requires a separate login.

Our support team will be able to assist you promptly.

Rated 1 out of 5 stars

You can not withdraw the money you…

You can not withdraw the money you invested.
The 1st of April it will be more than 5 months that I've made my payement request and still nothing arrived.

I asked them to find another solution to transfer the money and they say the only way is going for crypto, yet they still accept people investing money (indeed, without telling them that they won't be able to withdraw in cash).

They say that they have been struggling with those "regulatory" issues for more than 10 months (from what I saw).
The current truth is that if you manage to make money you won't be able to get it out in cash.

They offer you to use their "trial withdrawal" to get your money in a crypto, which is very different from getting it in cash.

See below a copy of the exchanges.

Earth2 support : "Thank you for your patience regarding your pending withdrawal request.
This has been on hold due to recent regulation changes which have affected our fiat withdrawal service. We would like to deeply apologise for any delays you have experienced. Please be assured that Earth 2 remains committed to supporting a fiat withdrawal system, but this will require time especially given the live token that third-party providers must now consider. A number of weeks ago we made a public statement that until such time, we should focus on the fastest, most plausible option that we can control directly without relying on third-party contracts and approvals.

You are now eligible for the E$ to Essence Trial Withdrawal System
We are pleased to inform you that your withdrawal request of a total amount of E$1160 is now eligible for conversion to Essence via our optional, trial withdrawal system. This means that your backlogged E$ withdrawal can be converted to Essence, based on the external trading price of Essence at the time that YOU choose to finalise the transaction. That’s right, you are able to select exactly when you want to finalise the transactions via the Settings page.

To convert your E$ withdrawal to Essence, which is now an official ERC-20 utility token on the Ethereum blockchain, simply visit your Earth 2 Settings page where you will see the option to convert.

Deadline for E$ to Essence conversion
Please note that this option to convert your existing E$ to Essence will be available for 5 days from the time your withdrawal becomes eligible in the queue. During these 5 days, you are in control of when you wish to execute the transaction and once you do so, you will have ownership of the Essence on the platform and may utilise it for anything such as Mentar Staking, building Cydroids, crafting Jewels, Essence withdrawals, and so forth (more details below). After the 5 days, the option to convert your backlogged E$ withdrawal to Essence will be deactivated and you may need to wait for this option to become available again when the account team cycles through a second time, or if we finalise a solution for the fiat system.

You will also not be charged for using the option to transact your $E withdrawal into Essence during the trial period. (...)"

- My response : "Hello,
I do not want the "trial withdrawal system ESS" to be used for withdrawing my funds. I have no interest in crypto. I expect a standard withdrawal to my card in USD, as has been done previously, and ask several times.

I submitted my withdrawal request in early November, and it is unacceptable that it still hasn’t been processed. This delay is entirely unreasonable.

Moreover, it's very strange that you can still receive money but you are unable to give it back.
I insist on finding a solution for you to transfer my funds in USD without further delay.

Earth2's final answer : " I see you have declined the trial withdrawal option we offer, therefore, your withdrawal request will remain backlogged until we have developed a viable solution to support fiat withdrawals again, which Earth 2 is committed to doing."

So nothing changes and they say they don’t know when the cash withdrawal will be back. They obviously have no problem receiving money in cash however 🤡.

March 25, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Gabriel, thank you for your feedback. We understand the frustration and our support team do their best to manage your expectations with the processes they must follow in line with regulations and changes that affect our business. The withdrawal service for Players has and always will be a priority for us, that being said we were suddenly left without the ability to process fiat withdrawals as we have previously done before (and as you pointed out) due to the release of our crypto token. Unfortunately, this is beyond our control and we have done as much as we can to provide alternatives for Players, such as the Trial Withdrawal system.

Now, at the time that you submitted your withdrawal (30th of November, 2024), the response on the same day did inform you that the only option available at the time for withdrawal processing would be the Trial Withdrawal option which would allow you to take your ESS off the platform. It is the nature of the industry that we are in that changes in regulation and services may have an affect on our business and the services we are able to provide for our customers. While we do try to provide consistency, some changes are unavoidable and must be embraced if we are to keep operating and providing for the majority of our customers.

We are very sorry that you have declined the trial withdrawal option, as that means we are currently unable to process your withdrawal. If you change or mind or would like assistance navigating the crypto space, please reach out to customer support who will be eager to assist you. Furthermore, we have a brilliant, supportive community who are more than happy to share their experiences involving the blockchain, which you may find useful.

Rated 1 out of 5 stars

Been waiting for my money for 2months…

Been waiting for my money for 2months now, I can’t get in touch with support either, it won’t allow me to login to support.

I tried to get a transfer from earth 2 till my account. Been waiting 2 months now for the money and still nothing is happening.

Seems like a big scam :(

January 16, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Mads, we can see that your withdrawal has been successfully enabled for conversion to $ESS. If you have any trouble accepting the conversion or need further assistance, please reach out to our customer support team who will be happy to assist you.

Rated 5 out of 5 stars

Super helpful with information when I…

Super helpful with information when I thought my account had issues, but I had set my data filters incorrectly.

February 22, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Marconi, thank you for your positive feedback and continued support of Earth 2! Our friendly customer support team are always happy to assist you.

Rated 1 out of 5 stars

Where is my money ?

Players ID number: ce79cc8d-123f-4f6b-8888-cfe72c401245

Dear Earth2 Team,

I was one of the early supporters of Earth2, investing in the platform just weeks after its launch. At the time, it was presented as an investment opportunity, and it took only seconds for you to accept my money. Yet, nearly a year later, I am still unable to withdraw my fair share.

This isn’t an isolated issue. Over the past two years, numerous promises have been made, but little to nothing has come to fruition. Meanwhile, it seems the CEO has had the time and resources to travel the world using the funds we, the investors, put into this project. If those resources had been directed toward actual development, perhaps we wouldn’t be in this position.

One thing is certain—no one gets away with anything forever. I expect my money to be returned promptly. Please process my withdrawal request as soon as possible.

February 9, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Giorgos, thank you for supporting Earth 2. We can see that your withdrawal has been processed successfully, if there is anything else you need assistance with, please reach out to our customer support team who will be happy to assist you.

Rated 4 out of 5 stars

Earth 2 slowly is getting there, and in the end turned out not to be a scam for me..

Earth 2 has taken the liberty to withhold the players funds. They falsely claim the withdrawals needs months of verifications and that they are somehow prevented by the government to return dollars to the players. Somehow that government still allows you to transfer your money to Earth 2, but does not allow Earth to transfer your money back to you.

As long as my review is up, this acts as my testimony as how Earth 2 is holding my own dollars. (Which I got from selling my purchased properties with a big loss.). Shane wants to keep your dollars in his bank account for as long as possible!

Update 7 March 2025: I finally successfully withdrew my funds into fiat, arriving on my revolut on 7 March. From my original fiat amount of 1301$, after converting fiat to essence, essence to ETH, then selling the ETH via Binance P2P to my revolut, I ended up with 1212 USD. So it's not ideal, but I have to inform Earth 2 is not a scam, they do in a way honor what was promised, but it can be done more timely and more cost-efficient. My 1 star now changed to 4 stars, as I am one of the few ones that got out with a profit, and when comparing this project to Earthium for example, where the owner Frederik Dembak just turned off the website and withheld players funds, Earth 2 did not turn out to be a scam for me.

January 18, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Kay,

Hi Giorgos,

We are very sorry to hear that you are still waiting for your withdrawal request. The team are currently processing all withdrawals for E$ via the Trial Withdrawal system and while there is a small backlog due to the manual review process and daily limits, "months of verifications" is well in excess of the current standard.

Kindly provide a reference / support ticket number or your player ID and we will request a follow up investigation into the status of your withdrawal, with prompt resolution where viable.

We look forward to being of assistance to you.

Rated 5 out of 5 stars

I really like this project

I really like this project; I've been following it for a long time.
If at one point it might have seemed like they were simply looking for new ways to get clients to invest money, over time it seems that their ideas are truly coming to life.
I love the resource-gathering system, the cydroid system, and the civilians... You can tell there's a qualified team experienced in this type of game behind it.
I’m sorry to read comments calling this a scam, as they could harm a project like this.
The issue, as far as I can tell, is a lack of patience to understand how this game works, how essence functions, and how to connect a simple wallet.
Referring to it as "something called a wallet" shows that there hasn’t even been an attempt to look deeper into the matter.
For those reading this, I can assure you that this is not a scam. Like any business, there’s always the possibility that the project might not succeed in the future.
However, at the moment, everything is working properly, and by withdrawing to a Metamask wallet, you can easily link it to a virtual credit card to make purchases.
(Personally, I bought a pair of shoes using only the essence I had saved up).
I'm really curious about what awaits us in the coming months.
P.S. If you're looking for an easy and quick way to make money, I think you've come to the wrong site.

January 8, 2025
Unprompted review
Earth 2 logo

Reply from Earth 2

Hi Stefano,

Thank you very much for your positive feedback and support! Our community is eagerly awaiting the first release of the E2V1 Pre-Alpha for closed-round testing and we hope that we will see you in E2V1 soon!

Rated 1 out of 5 stars

Total scam

Total scam. They took my money quickly enough but when I had made profit and tried to withdraw, they put me on hold for 6 months. Today I got some nonsense email about a change in regulations and my mo ey was now something called "essence" and something about a "meta wallet"? A load of rubbish, basically saying that I'm not getting any money. Avoid at all costs, it's not an investment, it's a scam.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

They are not paying withdrawls

Seriously poor customer service.

Withdrawals do not process and they blame changes in regulations.

They ignore emails about this. When it is discussed in forums they censor comments.

I cannot recommend and would think long and hard about putting money into this because now for more than two months many people have not been able to get their money out.

Funnily enough payments in are processed no problem.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Project

I have been involved with Earth 2 for well over 2 years and I am excited by it's progress and where it is heading. Full trust in the developers as we know this is a long term project. For those that are whinging about not getting payments, you all have been advised this is due to banking regulations which E2 is finding solutions for.

July 17, 2024
Unprompted review

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