Earth & Wheat Reviews 

2,764
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting how fresh they are upon arrival and how well they freeze. Many people appreciate the excellent variety of baked goods in their boxes, finding them delicious and a great way to reduce food waste. Reviewers frequently highlight the fast and on-time delivery service, coupled with the great value for money and reasonable pricing. However, some customers also noted a lack of variety, frequently receiving many packs of the same item like pitta breads or wraps, which could be disappointing. Additionally, a few people reported receiving mouldy items or products that were past their best-before date upon delivery.

What people talk about most

Product

Customers had positive experiences with the product, praising the great quality, freshness, and selection of... See more

Quality

Users describe positive interactions with quality, often praising the freshness, taste, and overall high... See more

Delivery service

Consumers find delivery service to be positive, often praising the quick and on-time deliveries of fresh,... See more

Value for money

Clients share positive opinions on value for money, with many reviewers highlighting that the products are... See more

Price

Reviewers highlight positive aspects of price, with many finding the boxes reasonably priced and a good value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not used the whole box contents yet but overall pleasantly impressed when I opened it. Nice to have options that I would not necessarily buy myself. Loved the wraps: crumpets were fine: Greek flat... See more

Rated 5 out of 5 stars

Fantastic company “rescuing bread’ of high quality and delivering direct to your door. Always on time deliveries and fantastic selection of breads. Freezes incredibly well and when defrosted is as fr... See more

Rated 5 out of 5 stars

I received my bread box and Iam so pleased with the variety and quality, we straight away had some crumpets and they were delicious, the whole meal wraps have such good flavour, we had them with chic... See more

Rated 5 out of 5 stars

I use this company regularly. The quality of the items is excellent and as their are only 2 of us I immediately pop them into the freezer for when they are required. Everything that I have frozen so... See more


Company details

  1. Fresh Food Market
  2. Bakery
  3. Food Products Supplier
  4. Online Food Ordering Service

About Earth & Wheat

Written by the company

EARTH & WHEAT



OUR MISSION IS TO REDUCE FOOD WASTE
We help to reduce food waste by rescuing and delivering good, wonky, and surplus food directly to your door on a next-day service, ensuring that fresh produce doesn't go to waste just because it doesn't meet traditional size or appearance standards.

SUPPORT SUSTAINABILITY
By choosing Earth & Wheat, you support a mission that values and rescues imperfect but perfectly good food, contributing to a more sustainable food system and reducing the environmental impact of food waste. On average, each box saves 2.9kg of greenhouse gasses from entering our atmosphere*.

GIVE BACK TO COMMUNTIES
With every box ordered, we donate a meal to those in need in the UK via our charity partner FareShare. So far, we have donated over 300k meals with your help.

Discover more below
JOIN THE MISSION ABOUT US CHOOSE YOUR BOX

TASTE MORE. WASTE LESS.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(2,764)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I get the concept but it's not really…

I get the concept but it's not really good value for money I don't think you get a lot

October 17, 2024
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Reply from Earth & Wheat

Hi Rachel, thank you for your review and I am sorry that you were not satisfied with your combi box. Our customer service team will be in touch with you shortly to assist you. Thank you for being a valued rescue warrior.

Rated 4 out of 5 stars

great variety of food

We had so many different types of foods which were amazing. The only thing was most of the veg when I cut into them they were mouldy inside. Other than that, great variety of food

October 16, 2024
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Reply from Earth & Wheat

Hi Emma, thank you for your review and we are sorry that you were not satisfied with the veg side of your combi box. Let's resolve this for you. Could I kindly ask you to contact our customer service team on hello@earthandwheat.com and provide details on your dissatisfaction and they would be more than happy to assist you. Please provide your account details such as email or order number to help them investigate the problems. Thank you for being a valued wonky warrior.

Rated 5 out of 5 stars

Amazing value

Amazing value. Fresh food, easy delivery.

October 15, 2024
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Reply from Earth & Wheat

Hi Margie, thank you for your 5-star review and support.

Rated 2 out of 5 stars

The crumpets and the pancakes went…

The crumpets and the pancakes went green had be thrown out, if this keeps happening I will after cancel my order.

October 29, 2024
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Reply from Earth & Wheat

Hi Harald, thank you for taking the time to leave your review.

We are deeply sorry to learn this. Our customer service team will reach out to you regarding this matter.

Once again, apologies and thank you for your support.

Rated 5 out of 5 stars

Excellent bread box!

My Earth and Wheat box was top-notch. Loads of really useful, fresh, delicious bread with a good variety of types. My delivery arrived the day after I ordered and the price including delivery is excellent. I will surely order again soon!

October 29, 2024
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Reply from Earth & Wheat

Hi Emma, thank you for your 5-star review and support.

Rated 3 out of 5 stars

Not impressed by the choice of bread…

Not impressed by the choice of bread type products. No wholewheat items at all. Will be pausing my subscription.

Also the box was completely flattened on one side. Collapsed and the pancakes were ruined. Shoddy delivery

October 28, 2024
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Reply from Earth & Wheat

Hi Karen, thank you for taking the time to leave your review.

We are deeply sorry that your box was damaged and pancakes. Our customer service team will reach out to you on this matter.

Regarding the variety of breads and no wholemeal in your box. Due to the nature of our mission, we cannot guarantee boxes will contain wholemeal breads. All breads are rescued on the day of dispatch and therefore we can only rescue from what is being produced on the lines.

Once again, apologies for this and thank you for being a valued customer.

Rated 5 out of 5 stars

Brilliant product

Brilliant product
Fast delivery
Super fresh products
Lots of variety
Highly recommend

October 9, 2024
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Reply from Earth & Wheat

Hi Paula, We appreciate your 5-star review and your ongoing support.

Rated 1 out of 5 stars

£22 for less than 4kg veg when supposed…

£22 for less than 4kg veg when supposed to be 6. Not even enough for 2 meals what a rip off!!!

October 22, 2024
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Reply from Earth & Wheat

Hi Alison, thank you for your review and I am sorry that you were not satisfied with your combi box. Our customer service team will be in touch with you shortly to assist you. Thank you for being a valued rescue warrior.

Rated 2 out of 5 stars

Wasn’t very impressed with the box

Wasn’t very impressed with the box. Totted up the products in the box and could have purchased locally for the same if not cheaper price. Considering they are supposed to be waste products, they weren’t a bargain!!
Spoke to the company and got £2.50 off my next box, but don’t think I’ll go for another box.

October 21, 2024
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Reply from Earth & Wheat

Hi Sarah, thank you for your review and I am sorry that you were not satisfied with your Essential bread box as you feel the box is poor value for money.

We can see that our customer service team have already responded to your query and gave you £2.50 Store credit as a gesture of goodwill.

It is true, we might not always beat supermarket prices. One major reason for this is that we must consider all the behind-the-scenes costs that go into our boxes includes most of the logistical costs of organising and packing your box in our prices that aligns with our food waste mission.

Our breads are rescued fresh from the production lines and packed same day for next day delivery, giving you bit extra quantity of delicious freshly baked breads at your doorstep, many of which supermarkets cannot provide.

This also includes a meal donation through UK charities for those in need with every box rescued.

Our product descriptions pages provide all the details including the approx., weight of the boxes and the potential list of items it will contain.

Thank you for supporting our rescue mission and helping donate a meal to charity.

We warmly welcome you to join us again if you should ever choose to.

Rated 4 out of 5 stars

Nice products

Nice products, arrived fresh, not sure if I really saved money though.

October 21, 2024
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Reply from Earth & Wheat

Hi Layla, Thank you for your feedback! I’m glad to hear that the products arrived fresh. We strive to provide the best quality produce and I am sorry that you feel your Essential bread box does not value for money.

It is true, we might not always beat supermarket prices. One major reason for this is that we must consider all the behind-the-scenes costs that go into our boxes includes most of the logistical costs of organising and packing your box in our prices that aligns with our food waste mission.

Our breads are rescued fresh from the production lines and packed same day for next day delivery, giving you delicious freshly baked breads at your doorstep, many of which supermarkets cannot provide.

This also includes a meal donation through UK charities for those in need with every box rescued.

Our product descriptions pages provide all the details including the approx., weight of the boxes and the potential list of items it will contain.

Thank you for supporting our rescue mission and helping donate a meal to charity.


Rated 5 out of 5 stars

Always fab

Always fab - such a selection of breads this time too! And a freebie little teabag. Thank you!

October 21, 2024
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Reply from Earth & Wheat

Hi Michelle, We appreciate your 5-star review and your ongoing support.

Rated 3 out of 5 stars

Boxes great delivery poor

I liked the boxes themselves, however I didn’t like the fact the delivery driver left my order in the rain and it arrived damaged squashed and wet! Then I tried to contact you online and no one got back o me and so I emailed and still no response, I would have continued my subscription had someone got back to me

October 7, 2024
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Reply from Earth & Wheat

Hi Dana, thank you for your review.

We have contacted the Customer service team and they have reviewed the tracking details for your recent monthly Essential bread box.

They have stated that the box was delivered promptly on your doorstep and you were present on your door to receive it, also the box looks completely fine in the delivery image.

They cannot find any email from your registered email id with E&W that is danagutsell69@hotmail.com, Our customer service team will be in touch with you shortly to assist you and find out if you used any alternative email to contact them.

However, your feedback is valuable and will be forwarded to the team for the review.

Thank you for supporting our rescue mission and helping donate a meal to charity.

Rated 5 out of 5 stars

Great customer service

Great customer service. Really like the concept of reducing food waste and this is a great way to help! Food was delivered promptly and fresh with a lovely recipe card to help use the food too.

October 21, 2024
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Reply from Earth & Wheat

Hi Christopher, We appreciate your 5-star review and your ongoing support.

Rated 5 out of 5 stars

Great company

Great company, very easy to pause your subscription when you are away. Excellent products, can be frozen and good variety

October 17, 2024
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Reply from Earth & Wheat

Hi Rescue Warrior, thank you for your 5 Star review and support.

Rated 5 out of 5 stars

Great Products

Great selection of both vegetables and bread products.
Good communication
Fast delivery

October 1, 2024
Earth & Wheat logo

Reply from Earth & Wheat

Hi Rescue Warrior, thank you for your 5 Star review and support.

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