Earth To Life - Eco Store Reviews 

86
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The seamless leggings are great and a nice short length but absolutely SIZE UP!! Their sizes are very small. Usually I’m a S or M type n leggings, in Earth to Life sizes I was XL!!

Rated 2 out of 5 stars

I purchased a Matt and Nat handbag online. When it arrived, it had been squashed flat into the dust bag and then tightly pushed into a thin postage bag, so that it has now lost it's shape and has perm... See more

Company replied

Rated 5 out of 5 stars

At last! A classic dress for the mature woman who doesn't like flounces and frills. The cut is very flattering, and it will be my comfy but stylish wardrobe essential for in-between seasonal weather.... See more

Rated 2 out of 5 stars

I'm happy with the bag, not with the obscene amount of packaging and tape. For an eco-conscious company, the packaging needs to be re-considered. There were almost 10 postage parcels of plastic coveri... See more

Company details

  1. Department Store
  2. Underwear Store

Information provided by various external sources

Eco Friendly, Natural Fashion & Sustainable/Reusable products! Hemp & Bamboo Clothing, Bamboo Socks & Underwear. Plastic-Free/BPA-free Alternatives. New Seasonal VALIA. Eco-Home & Cleaning products. Certified Organic. Vegan products. Australian Made. C...


Contact info

4.2

Great

TrustScore 4 out of 5

86 reviews

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No recent history of asking for reviews

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4.2

All reviews

(86)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so glad I discovered this…

I am so glad I discovered this wonderful store! I have made numerous purchases and have been so happy with all of them. Treat yourself and have a look!

December 3, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Thank you for your kind review Fay.
Have a lovely day!
Earth to Life Team

Rated 5 out of 5 stars

Products and service

The products and the service are always excellent. The products are received in a timely manner.

November 29, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Thank you Belinda
We do our best to understand our
customer needs and love to receive
positive reviews!
Have a lovely day.
Earth to Life Team

Rated 5 out of 5 stars

Love The Bamboo Shirts!

Fast shipping, easy website to navigate, great deals for EarthSaver members and terrific products! What more can I ask for? Thanks for my Bamboo shirts, I love them!

November 29, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Yes Peter, we love our Bamboo Shirts....there will be more
colours and designs coming in 2020!
We so appreciate your review.
Have a great day!
Earth to Life Team

Rated 2 out of 5 stars

I purchased a Matt and Nat handbag…

I purchased a Matt and Nat handbag online. When it arrived, it had been squashed flat into the dust bag and then tightly pushed into a thin postage bag, so that it has now lost it's shape and has permanent creases in it (in the wrong places). It should have been shipped stuffed with tissue to retain it's shape so that it reached it's destination in perfect shape. I emailed the store about this and have had no reply. Really, it's hard enough to find quality ethical vegan handbags that you don't expect a store such as this to make things harder for their customers who are trying to do the right thing for the animals and the planet.

September 19, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Thank you for your review Jan. We would be happy for you to return the bag for a full refund or replacement (if you prefer). Details of how to return the bag will be emailed to you.
Kind regards Earth to Life Team

Good Morning Jan
We received your review and responded earlier today. Unfortunately we did not receive
your email with details about the Matt and Nat delivery?
To make things easier (as you live in New Zealand) please keep the bag and we will refund you for the inconvenience.
We have addressed this issue with our team to make sure this does not happen again, our quality control is of the upmost importance too us.
Kind regards Earth to Life Team

Rated 1 out of 5 stars

Hi I have not received my Fourth pair…

Hi I have not received my Fourth pair of socks.Buy three get one free

August 16, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Dear James, we replied to your message explaining you made an error in not selecting the 4th pair of free socks, as we explained, we're waiting for you to call us on 1300 012 484 (or email hello@earthtolife.com.au)
so you can choose your 4th Free Pair with our compliments. Have a lovely day Earth To Life Team :)

Rated 1 out of 5 stars

Not Aussie made

I have just received my order from this store and despite their website displaying the "Australian owned and made" logo when I checked the tags on the apparel they show 'Made in China'.

Edit to respond: Your website was displaying the Australian Owned and Made logo. You did not stipulate anywhere that not all of your goods are Australian made, you did not state anywhere what percentage of your goods are made off shore. In fact, you were not clear with any of it at all. I note you've now removed the logo, an appropriate decision.

August 13, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

We are an Australian owned company and we endeavour to stock as many Australian made products as possible.

We choose our products from around the world and Australia.
We are always sourcing ethically made, sustainable and fair trade products.
We thank you for your review and will update our website to feature the made in Australia products.

Earth To Life Team

Rated 5 out of 5 stars

The perfect cut undies!

Speedy delivery upon order. Totally sick of poor quality underwear, I have been searching for the perfect undie! These undies are such a good cut, they dont ride and the material feels lovely and soft. I purchased the boy leg and bikini brief. A very happy customer

August 8, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Thank you Michele
Were so pleased you love our undies!

Rated 5 out of 5 stars

The socks are fantastic

The socks are fantastic and even my husband said they are the most cubed ever had!! He wears heavy work boots and said this is the first time his feet haven’t sweated

August 8, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Thanks Sue
We really appreciate your review, once you wear bamboo socks, you never go back!

Rated 5 out of 5 stars

I’ve been using earth to life for 6…

I’ve been using earth to life for 6 months and I love there products. I’ve purchased clothes, cleaning equipment and moisturising.

The only issue I have is how slow the shipping is. Sometimes they take a few days to pack, but Australia post takes weeks to deliver and it’s fristrating.

August 8, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Western Australia is always delayed, we do try and have your items shipped by that day or next unless we need to back order a product :) Thanks so much for the review and the continued support! <3

Rated 2 out of 5 stars

Online special price should be…

Online special price should be reflected into the store price as well.
You will not win customers over by using this strategy.

August 8, 2019
Unprompted review
Earth To Life - Eco Store logo

Reply from Earth To Life - Eco Store

Hi Carli, Thanks for the review!
Store Pickup is available... Take advantage of our Online Specials in Store that way and it will reflect :)

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