Ordered the bow bread knife as a present for a dear friend who is a seasoned sourdough baker. She loved the knife! My issue was the time and tracking of the package which was addressed quickly. They... See more
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Review summary
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What people talk about most
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I haven’t received my order yet, and it looks like it’s being shipped from overseas. I also experienced an issue downloading the free booklets from the website since the download link wasn’t available... See more
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I give Earthly Bliss five stars, even though I didn't receive my order. It was complicated. My first order got lost in the mail, and the company quickly sent another. Unfortunately, shipping isn't wha... See more
Company replied
Amazing bread knife and even more amazing company! Words cannot explain how helpful and superb this organization’s customer service is. I had a major technical glitch and Earthly Bliss helped me throu... See more
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3.9
Great
327 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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very nice knife it cuts very well
September 17, 2025
Reply from Earthyblissco
Dear Roxeann,
Thank you for your wonderful review!
We are absolutely delighted to hear that you find the knife very nice and that it cuts so well for you. That's exactly the performance we strive for with our products.
Thank you so much for sharing your positive experience!
Warmly,
Very nice well made product!
September 24, 2025
Reply from Earthyblissco
Dear Christina,
Thank you for your enthusiastic review!
We are absolutely thrilled to hear that you find our product very nice and well-made. We take great pride in the craftsmanship of our items, and your feedback truly affirms our efforts.
Thank you so much for sharing your positive experience!
Warmly,
Reply from Earthyblissco
Dear Glynis,
Thank you for your fantastic review!
We are absolutely thrilled to hear that you find our product to be of brilliant quality and offered at a good price. Delivering excellent value and craftsmanship is what we always aim for.
Thank you so much for sharing your positive experience!
Warmly,
Reply from Earthyblissco
Dear Donna,
Thank you for your fantastic review!
We are absolutely thrilled to hear how much you love your new knife and that it cuts through bread like butter. That's exactly the effortless performance we designed it for!
Thank you so much for sharing your wonderful experience.
Warmly,
Very nice and easy to use
Very nice and easy to use. I was concerned to learn that the knife was coming from China, which takes it longer to get here and that it might not be well-made. The knife and blades are fine. I just prefer to know up front that something is coming from out of the country.
September 19, 2025
Reply from Earthyblissco
Dear Therese,
Thank you for your review, and we're so glad to hear you find the knife "very nice and easy to use"!
We sincerely apologize for any concern or frustration caused by not knowing upfront about the origin of the knife and the extended delivery time. We understand that transparency about shipping origins is important, and we truly appreciate you bringing this to our attention. We are always looking for ways to improve our customer experience and will take your feedback seriously as we refine our communication.
We are, however, very pleased that despite your initial concerns, you found the knife and blades to be fine. We work closely with our overseas partners to ensure high-quality craftsmanship, and it's rewarding to hear that it met your expectations once it arrived.
Thank you again for your valuable feedback!
Warmly,
Reply from Earthyblissco
Dear Wendy,
What a wonderful and straightforward review – "Love my new bread knife it works lovely"!
We are absolutely delighted to hear that you love your new bread knife and that it's working so beautifully for you. That's exactly what we aim for!
Thank you so much for sharing your positive experience. Happy slicing!
Warmly,
Easy to use and easy to store
My knife and replacement blades arrived quickly. Two days ago I bought a pumpkin sourdough loaf of bread and I unsheathed my knife blade. As promised the knife sliced through the crush without crushing or tearing the bread. I showed it off to some friends and they were impressed. So am I! Thank you.
October 15, 2025
Reply from Earthyblissco
Dear Jane,
"Easy to use and easy to store" – what a fantastic summary! We are absolutely thrilled to hear that your knife and replacement blades arrived quickly and that your very first experience with a pumpkin sourdough loaf was such a success!
It's wonderful to know that the knife sliced through the crust without crushing or tearing, living up to its promise. We especially love that you showed it off to your friends and that they, too, were impressed – that's the best kind of endorsement!
Thank you so much for your kind words and for choosing our knife. Happy slicing!
Warmly,
This knife is an absolute game changer…
This knife is an absolute game changer we absolutely love it!! I bought 2 got 2 free and we as a family of bread 🍞 makers all thought it was awesome. If you are toying with the idea of buying one I would say do it you will not be disappointed.
September 18, 2025
Reply from Earthyblissco
Dear Christina,
Thank you so much for your incredibly enthusiastic and wonderful review! We are absolutely thrilled to hear how much you and your family love the knife.
It makes us so happy to know it's been such a fantastic addition to your bread-making experience. Your kind words mean the world to us!
Happy slicing to you and your family!
Warmly,
I ordered over 4 weeks ago and still…
I ordered over 4 weeks ago and still haven’t received my order.
Update: the knives were expedited today and they arrived since my complaint but no cook book.
September 20, 2025
Reply from Earthyblissco
Hi Jackie,
I am so incredibly sorry to hear that you ordered over four weeks ago and still haven't received your order (#62877)! That is far too long to wait, and I completely understand your frustration.
Please accept my sincerest apologies for this significant delay. I'm immediately looking into this for you to get a clear update on your package's status.
I will get back to you as soon as I have more information. Thank you so much for your patience as I investigate this for you.
Warmly,
I love to make bread, but...
I love to make bread, but didn't like the way conventional serrated knives required lots of pressure to cut the bread (we like crispy, chewy crusts, don't we?). I was very skeptical about this new kind of knife, but when I tried it, I shouted "Oh, WOW!" Not only did it slice through without squishing the bread, but I could slice any width of my bread!
October 8, 2025
Reply from Earthyblissco
Dear Dee,
"Oh, WOW!" – what a fantastic review! We are absolutely thrilled to hear that our knife has completely changed your bread-slicing experience.
It sounds like you truly understand the joy of a perfect, crispy, chewy crust, and we're delighted that our knife helps you achieve that beautiful, unsquished slice every time, at any width you desire! Your skepticism turning into an "Oh, WOW!" moment is exactly what we love to hear.
Happy bread making and slicing!
Warmly,
Great product & customer service
Great product & customer service; Sarah excellent representative of the company!
September 19, 2025
Reply from Earthyblissco
Dear Carl,
Thank you so much for your truly wonderful 5-star review! We're absolutely delighted to hear that you're pleased with our product.
We're also incredibly thankful for your kind words about the customer service – that truly means the world to us!
Warmly,
Cut my first slice of bread and very…
Cut my first slice of bread and very impressed.
September 19, 2025
Reply from Earthyblissco
Dear Kerrie,
Thank you for your wonderful review! We're absolutely thrilled to hear that you're very impressed after cutting your first slice of bread. That's fantastic!
Happy slicing!
Warmly,
Sharp!
Very sharp , if thin, blade! The blade can be switched so lefties like me can use it. Whew!
September 19, 2025
Reply from Earthyblissco
Dear Julie,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you find the blade very sharp and, especially, that you appreciate the thoughtful design for left-handed users like yourself. :)
We're so glad you're enjoying your knife!
Warmly,
Reply from Earthyblissco
Thank you for your review! We're so happy to hear you're pleased with your purchase. :)
Warmly,
It works fine
September 11, 2025
Reply from Earthyblissco
Dear Barbara,
Thank you for your 5-star review! We're glad to hear that your knife works fine.
Warmly,
Ordering was easy
Ordering was easy, shipping was quick. I have not used the knives yet but hope to once I get my bread perfected!
September 17, 2025
Reply from Earthyblissco
Dear Victoria,
Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that your ordering experience was easy and shipping was quick.
We're so excited for you to use the knives once your bread is perfected – we're sure they'll be a wonderful tool in your baking journey!
Happy baking!
Warmly,
The knives are as advertised and are…
The knives are as advertised and are great to use. I have enjoyed them.
Now for the bad:
Firstly, I was to receive 2 other items with my order, they never came.
Secondly, the time to receive my order was utterly ridiculous.
Don't waste your time.
Thank you for your prompt response and actions. I am taking back the part about not buying. Buy from this company, they stand by their word. Thank you!
September 16, 2025
Reply from Earthyblissco
Dear Lynn B.,
Thank you for your review. We are genuinely thrilled to hear that you love our knives and are enjoying using them – that means a great deal to us!
However, I am truly sorry to learn about the issues you experienced with missing items and the utterly ridiculous delivery time. Please accept our sincerest apologies for these frustrations. While we always strive to fulfill orders promptly, logistical challenges with carriers are, unfortunately, sometimes out of our direct control, and we truly appreciate your kind understanding in these situations.
We value your feedback immensely and are committed to improving our service. We've also just reached out to you via email regarding the missing items to provide a resolution.
Warmly,
The product I purchased a bread cutter…
The product I purchased a bread cutter works perfect. It cuts through bread so easily and effortlessly. I have used it cutting croissants and numerous other types of pastries. Great product.
September 10, 2025
Reply from Earthyblissco
Dear Kathleen,
Thank you so much for your lovely review! We're so happy to hear that your knife arrived promptly and appears to be exactly as advertised.
We truly hope the recipient loves their gift!
Warmly,
My knife is intended as a gift
My knife is intended as a gift, so I cannot speak to its utility. However, it arrived promptly and seems to be exactly as advertised.
September 9, 2025
Reply from Earthyblissco
Dear Kathleen,
Thank you so much for your lovely review! We're so happy to hear that your knife arrived promptly and appears to be exactly as advertised.
We truly hope the recipient loves their gift!
Warmly,
Pleased and impressed
I am very impressed with my earthly bliss bread saw it cuts my sourdough better than any of my other bread knives. That said it took a little practice to cut a slice of even thickness but I keep practicing. The delivery and packaging were excellent.
September 16, 2025
Reply from Earthyblissco
Dear Sally,
Wow, what a wonderful review! Thank you so much! We are absolutely thrilled and genuinely impressed to hear how much you love your Earthly Bliss bread saw! It truly means the world to us that it's cutting your sourdough better than any of your other bread knives.
We also really appreciate your honest feedback about the little bit of practice it takes for even thickness – that's very insightful, and we're so glad you're enjoying the process of perfecting your slice!
And to hear that the delivery and packaging were excellent makes us incredibly happy too.
Thank you again for taking the time to share your fantastic experience. Happy baking and slicing!
Warmly,
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