Easee Reviews 1,407

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and ease of use, often highlighting its flawless operation and robust quality over several years. The user experience is frequently described as excellent, with many appreciating the product's stable performance and innovative features, such as remote management and load balancing. Reviewers also commend the customer service for being prompt, helpful, and providing outstanding support, especially when resolving issues efficiently. However, some people mentioned issues with the product, experiencing critical errors, overheating problems, or reduced output, sometimes leading to multiple unit replacements. A few other people also felt that the after-care support was poor, and some found the Equalizer device to be baffling or ineffective in delivering consistent power.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction due to... See more

User experience

Consumers find the user experience to be largely positive, praising the easy setup process, intuitive app,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the excellent and... See more

Service

Customers consistently note positive experiences with service, praising the outstanding customer service and... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the charger works perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good integration with Tibber. There is an API for controlling the charging. Working app. Only negative thing is that they cheated on the CE certification, so it was unclear if our charger would be... See more

Company replied

Rated 4 out of 5 stars

The customer service promptly replies to the requests of support. They helped to understand better how their products (Charger+Equalizer) are working and what I have to look for. Unfortunately my gr... See more

Rated 4 out of 5 stars

Easee works well and realible. Co-operation with local car loading AI app both Tesla and local Finnish power companies is seamless. In Finland many power distribution/manufacturing companies are takin... See more

Rated 4 out of 5 stars

I wrote a previous review complaining that Easee had not contacted me. I must update that review because Optimum Electrics the EV charger installer came out today and spent an hour reinstalling the ch... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

At Easee we provide charging solutions for EV’s. We have simplified everything that can be simplified. The result is an unparalleled technological revolution that keeps both you and the environment at the heart of our design. Our charger will take a place in the power grid of the future and act as a smart electricity valve. A premium product at a competitive price, where all you have to think about is which color fits best with your home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Lot of good options

Lot of good options. It is nice that you have api and it is for example nice set right charging price everuy hour by help of home assistant.

But why 4 stars. Please give us LOCAL API. I have too much intetärnet issues and after that equalizer won't get connected. I have to reboot it. It would be great if by helpbof local api it could be more responsive to read for exampe electricity vonsumption.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have had an Easee home charger for…

I have had an Easee home charger for about 4 years now and it's been working perfectly.
Absolutely no down time or fault with it.
Highly recommend.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Terje,

That’s really great to hear — thank you for sharing!
Having no downtime or faults over four years is a strong sign that the charger is doing exactly what it should: providing reliable and hassle-free charging. We’re happy to know it has been working smoothly for you for such a long time.
We appreciate your recommendation and your trust in Easee.

Rated 5 out of 5 stars

In the 3 years I've had zero issues

In the 3 years I've had zero issues. Long live Norway

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Kunde,

We really appreciate your review.
Three years without any issues is a strong track record, and it’s great to know the product has been dependable for you. Thanks for sticking with us and for sharing your experience.

And yes - long live Norway!

Rated 2 out of 5 stars

It was a good product, not anymore

Scheduling doesn't work most of the time, like 17 of 20 times. Bluetooth doesn't connect anymore. Commands like reboot doesn't go through...

It worked good, for a year ++.
Now I am considering to buy a different brand.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Raymond,

Thank you for taking the time to leave a review.
We understand how frustrating it is when features that used to work reliably no longer behave as expected.
Since the charger worked well for more than a year, we’d like to look more closely into what may have changed. To do that, we’ll follow up with you here on Trustpilot to request some additional details, so we can investigate the situation properly and see how this can be resolved.

Rated 5 out of 5 stars

Just works

Just works. Able to tune everything, works well and very stable with automation, used easee for 6 years and i still dont know how to reboot it.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi seneTR,

Thank you for your review!
We’re really happy to hear that the system works well and remains stable with automation. It’s also great to know that you’ve been using Easee for six years without any need to reboot — that speaks volumes about the reliability.

Thank you for being a long-term user and for sharing your experience.

Rated 5 out of 5 stars

Easy to use

It just works. It also has got several functions which are quite useful
I can adjust the current from low to high. 1-phase or 3-phase can be set from the app or even be automatically chosen by the easee charge control unit.
It has also got interface for communication to systems of electricity suppliers.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Per Ove Leistad,

Thank you for your feedback!
We’re happy to hear that the charger “just works” and that you find the advanced functions helpful. Being able to adjust the charging current and choose between 1-phase and 3-phase from the app is designed to give users flexibility and control.
It’s also great to know that the communication interface to energy supplier systems is valuable for you. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Easy Charger is Fantastic

Have used Easy now for 3 years without any problems. Truly amazing experience

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Sven,

Thank you for the great review!
It’s wonderful to hear that Easee has performed reliably for three years without any problems. We’re really glad that it has been a smooth and positive experience for you over such a long period.
Your feedback means a lot to us, because it shows that our product is doing what it is supposed to do—making charging simple and dependable. We truly appreciate you taking the time to share your experience and for trusting Easee.

Rated 5 out of 5 stars

Everything runs well and updated at all…

Everything runs well and updated at all time.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Joakim,

Thank you for your review. Great to hear that everything is running well.
Regular updates are an important part of our ongoing effort to improve our products and ensure they remain reliable and up to date.
We continuously work on enhancing performance, adding new features, and improving the overall user experience, so you can always benefit from the latest improvements.
Thank you for choosing Easee.

Rated 5 out of 5 stars

Hands down the BEST EV charger on the market!

Enthusiastic & Energetic (The "Game Changer")
I cannot recommend Easee enough! Honestly, if I could give it 10 stars, I would. From the moment I installed it, my life became so much easier. I have had zero issues, zero glitches, and zero stress. It works flawlessly every single time. The design is sleek, the app is incredibly intuitive, and the charging speed is phenomenal. It’s not just a charger; it’s a masterpiece of engineering. If you’re on the fence, just buy it. You won't regret it for a second!

August 1, 2025
Unprompted review
Easee logo

Reply from Easee

Hi Tayfun,

Wow, thank you for this incredible review and for your strong support of Easee!
It is wonderful to know that the charger has had such a positive impact on your everyday life. We’re proud of the work we put into the design, performance, and user experience, and it’s incredibly motivating to hear that it’s paying off.
It’s amazing to hear that our product has made your life easier and more convenient. We work hard every day to deliver reliability, performance, and a great user experience, so your feedback is truly motivating.
Your recommendation is the best compliment we could ask for — thank you for sharing your experience and for choosing Easee!

Rated 5 out of 5 stars

Is working perfect

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Peter,

Thank you for your positive feedback and for choosing Easee! It’s wonderful to know that the product is working perfectly and that you’re satisfied with it.

Rated 4 out of 5 stars

Working perfectly all the time 5 years…

Working perfectly all the time 5 years now.

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Staale Harald,

Thank you for your feedback and for your continued trust over the past five years. It’s great to hear that the product has been working flawlessly during this time. That kind of long-term reliability is exactly what we strive for, and we truly appreciate your loyalty. We will continue to work hard to maintain this level of reliability.
Thank you again for your support, and thanks for choosing Easee.

Rated 4 out of 5 stars

I have used it for more than 4 years

I have used it for more than 4 years. Only a few times the app would not start the charger immediately and I had to use the chip. In general it is easy, stable and fast to use

January 28, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Peter,

Thank you for your feedback and for your long-term loyalty. It’s great to hear that you’ve had a positive and reliable experience for over four years. We apologize for the occasional issue with the app not starting the charger right away. Your feedback is valuable, and we’ll continue improving our app and services.

Rated 5 out of 5 stars

Good product and system.Easy to use…

Good product and system.Easy to use app.Easy to charging. 2 years of quality produkt use.100 % satisfied.

January 28, 2025
Unprompted review
Easee logo

Reply from Easee

Hi A Nadeem,

Thank you for your amazing feedback — we really appreciate it.
It’s great to hear that the product and system have been working well for you over the past two years, and that both the app and charging process feel simple and easy to use. Knowing you’re 100% satisfied is very encouraging for the team.
We also want to thank you for your loyalty and trust over the years — it means a lot to us.

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