EaseMyTrip Reviews 21,355

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers found the booking process quick, simple, and easy, appreciating the clear and crisp steps involved. People often highlighted the absence of convenience fees as a significant advantage, making the overall price competitive and attractive. The transparency of initial quotes and final rates was also frequently praised, with many feeling that the displayed prices were consistent throughout the booking. However, some people were dissatisfied with the payment and refund processes. There were instances where the final amount increased without prior notice during payment, and some customers reported issues with transactions not going through for technical reasons. Additionally, a number of reviewers experienced difficulties with refunds, noting that the process was slow and that there were issues with the final refunded amount.

What people talk about most

Booking process

Reviewers mention ambiguous feedback about the booking process. While some customers found the online booking... See more

Price

Customers had ambiguous experiences with price. Many reviewers reported issues with prices changing... See more

Payment

Consumers find payment to be a frustrating experience, often encountering unexpected additional charges after... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report significant delays in... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the prompt, fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is great transparency on suggested quote & actual rates. However, many flights for same sector are not always visible.

Company replied

Rated 4 out of 5 stars

Thank you for your service, it would be better if shows the actual price, insted of discount and then the other charges will be applied at the last page during the payment.

Company replied

Rated 4 out of 5 stars

Reasonably user friendly and shows all flight options. The no Convenience fees options is a particular incentive to keep using this site for Domestic flight bookings

Company replied

Rated 3 out of 5 stars

Too much options not reqd simple booking should be there Addition requirements should be asked before payment option and total amount to be paid must be shown before payments

Company replied


Company details

  1. Travel Agency

Written by the company

EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.


Contact info

3.8

Great

TrustScore 4 out of 5

21K reviews

5-star
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Rated 5 out of 5 stars

Outstanding service experience

Outstanding service experience

May 2, 2026
Unprompted review
EaseMyTrip logo

Reply from EaseMyTrip

Thank you for your wonderful feedback.

We’re delighted to know that you had an outstanding service experience with EaseMyTrip. Your appreciation motivates us to continue delivering the highest level of service and support to our valued customers.

We look forward to serving you again soon.

Rated 5 out of 5 stars

Highly trustworthy platform with…

Highly trustworthy platform with geniune insights

May 2, 2026
Unprompted review
EaseMyTrip logo

Reply from EaseMyTrip

We're glad you found our platform trustworthy and insightful. Thank you for your positive feedback; we appreciate you taking the time to share.

Rated 1 out of 5 stars

no good

no good
I have always had this problem

they book the ticket and dont confirm it
really disturbing

May 5, 2026
EaseMyTrip logo

Reply from EaseMyTrip

Dear Mehdi ,

As per our telephonic conversation, we would like to inform you that your recent booking attempt was unsuccessful due to unforeseen technical reasons. Upon thorough review, we are pleased to confirm that the full refund has been initiated to your original mode of payment.

Please note that, as per standard banking timelines, the refunded amount may take 5–7 working days to reflect in your account.

Should you require any further assistance, please feel free to reach out to us.

Rated 5 out of 5 stars

No hidden costs

No hidden costs
Ease of booking
Owner is friend

May 5, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're happy that you found the booking easy and appreciated the transparency. We're also pleased you consider the owner a friend!

Rated 5 out of 5 stars

It was easy to book and prices were…

It was easy to book and prices were less compared to other sites. Easy process. Liked it.

May 4, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're happy you found the booking process easy and appreciated the competitive pricing compared to other platforms. We appreciate your positive feedback!

Rated 5 out of 5 stars

easy menu options

easy menu options, booking process simple

May 3, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're so happy the menu options were easy and the booking process was simple. We appreciate your positive feedback and thank you!

Rated 5 out of 5 stars

Most competitive pricing and ease of…

Most competitive pricing and ease of booking.

May 4, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're so happy to hear you found our pricing competitive and booking easy. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Got my first flight experience via EMT

Got my first flight experience via EMT. It all done smoothly.

May 5, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're happy to hear that your first flight experience went smoothly! Thank you for sharing your positive experience with us; we appreciate it.

Rated 4 out of 5 stars

Cheaper flight and ease of Booking

Cheaper flight and ease of Booking

May 3, 2026
EaseMyTrip logo

Reply from EaseMyTrip

We're happy that you found a cheaper flight and experienced ease of booking. We appreciate you sharing your positive feedback with us!

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