EasiYo Shop Reviews 18

3 promised delivery dates and 3 promised delivery slots and.......nothing. *update. Finally received much later than the advised slot. To be fair I'm pretty sure it wasn't the fault of easiyo, Evri were not good, I know the weather wasn't great but other couriers did not experience the repeated delays Evri did

Update on the review I wrote on Monday. I’ve received my order from Easiyo with a long shelf life. I was about to contact my card supplier today to dispute my payment but now must commend Easiyo for such a prompt delivery. If only they had emailed my confirmation as their website suggested to stop me worrying. I would probably have given them 5* if they had. A lack of confirmation caused me to research which suggested the company was in liquidation but see now maybe this is not the case.

I tried to purchase my usual yogurt from another company but their website seems down. I also was unable to buy on Amazon although they offered yogurt by Easiyo. Unfortunately, I thought I’d go direct to Easiyo. Their website still allowed me to make a purchase but I’ve not received a confirmation email. Now I find that they are in liquidation after reading reviews. I can see now I should have researched before purchase. Angry with myself as much as with Easiyo.

Really sorry to have to be writing this review. I have used Easiyo for many years and loved it. But during the past couple of years, every other packet I have made has failed to set. Customer services advises refilling with boiled water but this is only sporadically successful, and often remain either liquid or curdle. After one very lengthy back-and-forth I was persuaded to buy a new thermos etc in case my old one was not sealing properly. I did that, but the problem has not been resolved. It means that I'm paying an average of £5 per pot of yoghurt, which is ridiculous. Packs are well in date, and yet will not set. Hate to see all these negative reviews and very few responses from the company, who don't seem interested in their issues or their jobs.

Pretty poor to be honest. Came badly packaged, and several of the flavours ordered were clearly not in stock so they were just substituted with plain yoghurt. No note inside or any attempt to contact me. If you substitute it should be my choice not yours. Avoid.

Ordered sachets for 500g pot and they arrived with less than 12 weeks code. I'd ordered 12 boxes x 3 sachets per box. When I complained was told that it says short coded on website but upon checking you can only find this if you search for it. It's not clear at all, if you simply add to cart then checkout, which is what I did, there is no notification on code. Customer service is hopeless, called me the wrong name which really winds me up then made no meaningful attempt to rectify. There's no way I can use this much product in 11 weeks plus I'm out of the country for three months mid March so will be in the USA when it expires. I wouldn't recommend this supplier to my worst enemy

Not the best one for shopping,But the prices corresponds to the quality

I have ordered from this company many times and have always received my order quickly. However, like the other previous reviews I too made an order (£70 in May) and did not receive it. I rang and emailed several times with no reply. I eventually spoke to a lady who said my order has not been despatched as they were awaiting a few items. She assured me it would be despatched soon. I have since rang back only to hear the recorded message saying they have ceased trading. I have pursued a claim through my bank as I paid by debit card but just received an email stating they cannot pursue my claim without proof that the company has ceased trading, for example a copy of the letter from the liquidator or media coverage Despite passing on the company telephone number, they obviously will not accept the answer phone message as proof. Don’t really know where I go from here as Companies House shows them as active!

Ordered £37.37 worth of yoghurt on 1st July and after numerous phone calls and emails have not received this order. On phoning was informed by automated recording that Easiyo had ceased trading.

Message on their telephone 01844353136 today 17 July saying they have ceased trading.

Update 15 Aug 19
I have now had an email from Gore & Co Regarding a VIRTUAL meeting of creditors to wind up the company. Copy below for those who may find it helpful.

Easiyoshop Limited (08489763) - Notice of a Meeting of Creditors to Consider a Resolution to Wind Up

Gore and Company

Easiyoshop Limited (08489763)

Trading names and former names: None

Notice of a Meeting of Creditors to Consider a Resolution to Wind Up

Registered office: C/O Chartwells, 189 Stanmore Hill, Stanmore HA7 3HA

Principal trading office: Unit 2, Aston Hill, Lewknor, Oxon OX49 5SG

Notice to Creditors of a Virtual Meeting to be held pursuant to Rule 6.14 Insolvency (England and Wales) Rules 2016 (“IR2016”)

Proceedings: Creditors’ Voluntary Liquidation (two pages)

EASIYOSHOP LIMITED, Company number 08489763, should not be confused with any other company of a similar name.

Notice is hereby given, pursuant to Rule 6.14 IR2016, that a Virtual Meeting of the Creditors (“the Meeting”) of Easiyoshop Limited (08489763) will be held on Tuesday 27th August 2019 at 10.15am for the purposes mentioned in Rule 6.14 IR2016 and Sections 100 and 101 Insolvency Act 1986 i.e. to consider the appointment of a Liquidator and to appoint a Liquidation Committee if thought appropriate. Resolutions to be put to the Meeting may include a resolution to approve the payment of costs of preparing the statement of affairs and convening the Meeting. A Form of Proxy and a Proof of Debt Form are enclosed. Should you wish to appoint a proxy to attend and vote at the Meeting, please complete and return the Proxy form together with the Proof of Debt Form, to Gore & Company, Q West International House, 1100 Great West Road, London TW8 0GP no later than 12pm on Monday 26th August 2019. Any creditor requiring these forms should contact the nominated Liquidator (details below). In order to be counted a creditor's vote must be accompanied by a proof in respect of the creditor's claim (unless it has already been given), and a vote will be disregarded if a creditor's proof in respect of their claim is not received by 12 noon on the business day before the Meeting (unless the chair of the meeting is content to accept the proof later). Proofs should also be sent to Gore & Company, Q West International House, 1100 Great West Road, London TW8 0GP. Notice is also given that, for the purpose of voting, secured Creditors must (unless they surrender their security) lodge at the offices of Gore & Company, Q West International House, 1100 Great West Road, London TW8 0GP, before the Meeting, a statement giving particulars of their security, the date when it was given, and the value at which it is assessed. The Meeting may be suspended or adjourned by the chair of the Meeting (and must be adjourned if it is so resolved at the Meeting).

IMPORTANT INFORMATION

Decision Date: Tuesday 27th August 2019

The date that the resolution to wind up is to be passed: Tuesday 27th August 2019

The liquidator nominated by the company: Mr KS Girn (IP # 9182), Gore & Company, Q West International House, 1100 Great West Road, London TW8 0GP (0203 432 5034), email: NOT allowed in Trustpilot

Information Concerning the Company’s Affairs: During the period before the decision date creditors may obtain, free of charge, such information concerning the company’s affairs as they may reasonably require from Mr KS Girn, Gore & Company, Q West International House, 1100 Great West Road, London TW8 0GP (0203 432 5034), email: NOT allowed in Trustpilot

Statement of Affairs: The directors, before the decision date and before the end of the period of seven days beginning with the day after the day on which the company passes a resolution for winding up, are required by section 99 of the Insolvency Act 1986: (i) to make out a statement in the prescribed form as to the affairs of the company, and, (ii) to send the statement to the company’s creditors.

Description of the Virtual Meeting and Access Information Needed: The Meeting is to be a Virtual Meeting which participants can access using the following telephone dial in details: Telephone Number: 0203 051 2874, Meeting ID: 947 345 503 (in the event of difficulty accessing the meeting please telephone 0203 432 5034)

Small Debts: Where a debt is to be treated as a small debt (which is a small debt according to the accounting records or the statement of affairs of the company) under Rule 14.31 (1) IR2016 a creditor must still deliver a proof of debt if the creditor wishes to vote. Opted Out Creditors: A creditor who has opted out, as provided for in Rule 1.38 IR2016, from receiving notices may nevertheless vote if the creditor provides a proof of debt. Physical Meeting. Creditors who meet the thresholds in sections 246ZE(7) or 379ZA(7) Insolvency Act 1986 (being 10% in value of the creditors or contributories; 10% in number of the creditors or contributories; 10 creditors or contributories) may, within five business days from the date of delivery of the notice, require a physical meeting to be held to consider the matter. Complaints. A complaint to be made in accordance with rule 15.38 IR2016, must be made as soon as reasonably practicable and, in any event, no later than 4pm on the business day following; (i) the day on which the person was, appeared or claimed to be excluded; or, (ii) where an indication is sought under rule 15.37 IR2016 (i.e. creditor who claims to be an excluded person who requests an indication of what occurred during the period of that person’s claimed exclusion), the day on which the complainant received the indication. Appeal. A creditor may appeal a decision of the convener or the chair of the Meeting in accordance with rule 15.35 IR2016 within the relevant period which is not be made later than 21 days after the decision date.

Authenticated and dated by the convener:

Signed by Mrs Carol Barksfield

_________________________

Dated by Mrs Carol Barksfield:

9th August 2019

_________________________



© Copyright 2019
Our address: Gore and Company, 2.04 QWest, International House,
1100 Great West Road, London TW8 0GP
Phone. 0203 432 5034

You received this email as you are a client of

Easiyoshop Limited (08489763

Ordered £36's worth on may 5th. 3 emails an one phone call and still nothing. Escalated to highest level on 12th July. It's in the hands of Paypal now. It's a pity there isn't a 0 star rating.

Order for £60 placed on 28th May. Payment taken but no delivery.
Had to chase, apparently half was OOS.
Emailed a couple of times, no reply, phone says “back on 9th July”
I’ve just escalated to my credit card company.

I made my order also at the beginning of June and the payment was taken from my bank immediately. I have not received my order (12July!) and they are not answering the phone or emails. Where do we go from here??
Very worrying and disappointing as previously they have been efficient and reliable. J7R2T72

I ordered £60 worth last week and have had nothing delivered or any contact regarding estimated delivery. I have emailed twice and phoned loads of times, with no answer from either. I am going to report them to Trading Standards now

On 19 August, I received an email saying that they have gone into liquidation. I have already received a full refund after complaining to PayPal but I'm not sure what will happen now for people who haven't had their money back yet

I ordered and paid on 15th June. They are not answering their phone or responding to emails. Not a good sign!

Have used for years and been happy - until now.

Placed an order in May - not come. Emailed,no replies.

Phone - not answered.

Have they gone bust?

My order was made on the 6th June 2019. Payment was made on ordering . I received an email confirmation of processing order . I then received an email to say “ part dispatched” .
I have received no part of my order. Nor had a reply to my email enquiry questioning it. It’s now 5th July.
Very disappointing and disconcerting ..... I’m wondering if I’ve been scammed.

I have recently experienced a delay in my order from Easiyo Shop.

Previous orders have been dispatched promptly but for some reason my several emails asking for an explanation for the delay have been read by the company but not answered.
Carol Barksfield has since replied to explain the lady who normally deals with emails is on long term sick leave and some of the flavours I ordered are awaiting delivery from Easiyo.

However the money was taken immediately when my order was made over 2 weeks ago and the order is still being 'processed'